1.
SMART CITIES 2019: A NEW WAY FORWARD
CHARLES REED ANDERSON
IOT WORLD ASIA 2019
SINGAPORE
12 SEPTEMBER 2019

2.
BE PATIENT…
CHARLESREEDANDERSON.COM

3.
CHARLESREEDANDERSON.COM
SMART CITIES MEANS DIFFERENT THINGS TO DIFFERENT STAKEHOLDERS
CITIES BUSINESSES CITIZENS
THE SMART CITY STAKEHOLDERS

4.
WHAT IS A SMART CITY?
A SET OF POLICIES & STRATEGIES THAT LEVERAGE TECHNOLOGY & DATA
TO DELIVER INITIATIVESTHAT:
DRIVE EFFICIENCY, SUSTAINABILITY & IMPROVED DECISION MAKING FOR CITIES1
3 IMPROVE INCLUSIVENESS, SERVICES & THE QUALITY OF LIFE FOR ITS CITIZENS
2 CREATE A TRANSPARENT, EFFICIENT & COMPETITIVE ENVIRONMENT FOR BUSINESSES
CHARLESREEDANDERSON.COM

5.
TIME TO VOTE: SMART CITIES…
CHARLESREEDANDERSON.COM
…ARE TRANSFORMING THE
WAY WE WORK, LIVE & PLAY
OPTION
1
…ARE OVER-HYPED &
UNDER-DELIVERED
OPTION
2

6.
SMART CITIES
CAN BE
COMPLICATED,
FRUSTRATING &
OVER-HYPED
BUT
SMART CITIES
ARE THE
FUTURE
THE REALITY
CHARLESREEDANDERSON.COM

7.
SMART CITY MARKET FORECASTS (IN USD BILLIONS)
CHARLESREEDANDERSON.COM
$190 $223
$717
$1,940
$330
$2,700
$3,180
$237
$2,000
$2,402
$0
$500
$1,000
$1,500
$2,000
$2,500
$3,000
$3,500
2023 2023 2023 2023 2024 2024 2024 2025 2025 2025

8.
SMART CITY MARKET FORECASTS
CHARLESREEDANDERSON.COM
5G FOR CONNECTED CITIES
WILL GENERATE
USD 17 TRILLION
IN ECONOMIC GROWTH BY
2035
BEST SELLING PHONE OF 2003

9.
TAKEAWAY #1
CHARLESREEDANDERSON.COM
ALWAYS
QUESTION
THE
HYPE

10.
WHY SMARTER CITIES ARE NEEDED
CHARLESREEDANDERSON.COMSOURCE: UN DEPARTMENT OF ECONOMIC AND SOCIAL AFFAIRS, 2018
2018
55%
68%
2050
GLOBAL POPULATIONLIVINGIN
URBAN AREAS
90M
MOVE TO URBAN AREAS
IN ASEAN BY 2030
255M
MOVE TO URBAN AREAS
IN CHINA BY 2050
416M
MOVE TO URBAN AREAS
IN INDIA BY 2050

11.
THE IMPACT OF URBANISATION
CHARLESREEDANDERSON.COM
STRAIN ON INFRASTRUCTURE
INCREASED CONGESTION
LACK OF AFFORDABLE HOUSING
RISE IN SOCIO-ECONOMIC INEQUALITY
INCREASED POLLUTION

12.
SMART CITY STRATEGIES
153 CITIES HAVE PUBLISHED A SMART CITY STRATEGY
15 STRATEGY INCLUDES TARGETS/ACTIVITIES
8 STRATEGY THAT INCLUDES IMPLEMENTATION
CHARLESREEDANDERSON.COM
IT’S STILL EARLY DAYS
SOURCE: ROLAND BERGER SMART CITY INDEX, MARCH 2019

13.
THE SMART CITY CHALLENGE
CHARLESREEDANDERSON.COM

14.
SMART CITY CHALLENGE #1 CITIES ARE COMPLICATED
CHARLESREEDANDERSON.COM
PROGRAM MANAGEMENT OFFICE
PMO
BREAK
DOWN
SILOES CAPTURE
CITIZEN & CITY
NEEDS
ENGAGE
VENDORS
SINGLE
POINT OF
CONTACT
STAKE-
HOLDER
MGMT
MANAGE
DELIVERY
SHOULD BE AN ENABLER, NOT A BLOCKER
SHANGHAI
24M PEOPLE
33 GOVERNMENT AGENCIES
16 DISTRICTS
99 SUBDISTRICTCOMMITTES
3 COUNTIES
205 TOWNS

15.
CULTURAL CHANGE IS DIFFICULT
CHARLESREEDANDERSON.COM
“CULTURE IS THE FIRST THING YOU NEED TO
DEAL WITH WHEN YOU WANT TO
IMPLEMENT SOMETHING DIFFERENT
IN THE PUBLIC SECTOR.
TECHNOLOGY IS THE EASY PART.”
CHEN-YU LEE
DIRECTOR
TAIPEI PMO& GO SMART SECRETARIAT
SMART CITY CHALLENGE #2

16.
GOVERNANCE IS ESSENTIAL
CHARLESREEDANDERSON.COM
PROJECT MANAGEMENT
360 POLICY TARGETS
4-YEAR WORK SCHEDULE
FOR EACH
INCIDENT MANAGEMENT
TRACK & RESOLVE ISSUES OF CRIME, FIRE,
FLOODING & ILLEGAL RUBBISH DUMPING
CITIZENS REPORT 4,000 INCIDENTS DAILY
(ILLEGAL PARKING, DAMAGE)
SMART CITY CHALLENGE #3

17.
SOLUTIONS ARE COMPLEX
CHARLESREEDANDERSON.COM
SMART CITY SOLUTION ECOSYSTEM
Q1: WHICH USE CASES?
Q2: WHICH TECHNOLOGIES?
Q3: WHICH VENDORS?
SMART CITY CHALLENGE #4

18.
VENDOR ECOSYSTEMIS FRAGMENTED
CHARLESREEDANDERSON.COM
THOUSANDS OF
VENDORS CLAIM
TO BE THE BEST
DEVICE/NETWORK/PLATFORM…
WHO SHOULD WE SELECT AS OUR
STRATEGIC PARTNERS?
SMART CITY CHALLENGE #5

19.
FUNDING IS LIMITED
CHARLESREEDANDERSON.COM
PROOF OF CONCEPT
(POC) MODEL
VS
SMART CITY CHALLENGE #6
PUBLIC-PRIVATE PARTNERSHIP
(PPP) MODEL
PPP
OPS &
MAINT
DESIGN
BUILD
DESIGN
BUILD
OPERATEBUILD
TRANSFER
OPERATE
BUILD
OWN
OPERATE
LEASE

20.
THE GOOD SIDEPUBLIC – PRIVATE PARTNERSHIPS
CHARLESREEDANDERSON.COM
ALIBABA’S & HANGZHOU – THE CITY BRAIN
HANGZHOU WAS CHINA’S 5TH MOST CONGESTED CITY
HANGZHOU’S CITY BRAIN LEVERAGES INTERSECTIONCAMERAS,
GPS DATA FROM PUBLIC TRANSPORT, ETC
TO COORDINATE1000+ STOPLIGHTS TO EASE TRAFFIC
AFTER 2 YEARS, RANKED AS 57TH MOST CONGESTED
NOW DEPLOYED IN MACAU, SOZHOU, SHANGHAI,
GUANGZHOU, CHONGQING & KUALA LUMPUR

21.
THE NOT SO GOOD SIDEPUBLIC – PRIVATE PARTNERSHIPS
PPP’S IN CHINA 2018
PPP’S AS OF SEPT 2018
PPP’S “SHELVED” AS PART OF GOVERNMENT-MANDATEDCLEAN UP
CHARLESREEDANDERSON.COMSOURCE: CHINA MINISTRY OF FINANCE, BRIDATA, 2018
2,407 $360B
14,220 $2.7T
INITIATIVES VALUE

22.
TAKEAWAY #2
CHARLESREEDANDERSON.COM
TECHNOLOGY IS NOT THE
GREATEST CHALLENGE,
WE ARE

23.
THE ELEPHANT IN THE ROOM
LONDON
SOURCE: PARLIAMENT STREET, 2019
109M CYBER ATTACKS
IN PAST FEW YEARS AT:
KEW GARDENS
IMPERIAL WAR MUSEUM
TATE GALLERY
NATIONAL HISTORY MUSEUM
82M (75%) WERE
SPYWARE ATTACKS
TARGETING CONFIDENTIALINFO
SINGAPORE LEAKS
1.5M PATIENT MEDICAL RECORDS
800,000 BLOOD DONORS
14,200 HIV POSITIVE RESIDENTS
(POPULATION5.6M)
MALAYSIA LEAK
46M MOBILE SUBSCRIBER’SDATA
WAS LEAKED VIA THE COMMS &
MULTIMEDIA COMMISSION
(POPULATION32M)
SECURITY
CHARLESREEDANDERSON.COM

24.
SIMPLE DEVICES MASSIVE SECURITY RISKS
CHARLESREEDANDERSON.COM
SURVEILLANCE CAMS
DATA PRIVACY &
SECURITY
SMART METERS
CHANGE METER
READINGS & BILLS
SMART PLUGS
REMOTE CONTROL
OF APPLIANCES
PANIC BUTTONS
SEND FALSE ALARMS TO
EMERGENCY SVCS
STREETLIGHTS
TRAFFIC BLINDSPOTS &
TERRORISM RISK
SINGAPORE’S TR64: GUIDELINES FOR
IOT SECURITY FOR A SMART NATION

25.
TAKEAWAY #3
CHARLESREEDANDERSON.COM
IGNORE SECURITY AT
YOUR PERIL

26.
SO WHAT SHOULD CITIES DO NOW?
CHARLESREEDANDERSON.COM
INNOVATE#1

27.
THE ROLE OF INNOVATION IT’S NOT ALL ABOUT TECH
CHARLESREEDANDERSON.COM
INNOVATION
THE ACT OR PROCESS OF INNOVATING.
A NEW METHOD, IDEA OR PRODUCT.
1
2

28.
GOVERNMENT AS A PLATFORM1
CITY AS A LIVING LAB2
GOVERNMENT
ENGAGED 30 GOV’T
AGENCIES
TOP DOWN
TECH VENDORS
PROACTIVELY ENGAGED
400+ICTVENDORS
BOTTOM UP
CITIZENS
CAPTURED NEEDS OF
32,000 CITIZENS
MKT DEMAND
INFRASTRUCTURE-CENTRIC &
CITIZEN-CENTIC
PROOF OF CONCEPTS FACILITATED
175
TAIPEI
SMART CITY
PMO
CHARLESREEDANDERSON.COM
THE ROLE OF INNOVATION #1 A NEW APPROACH

29.
PROVEN TECH SURVELLIENCE
HVAC
MEETING ROOM BOOKINGS
AIR QUALITY SENSOR
SMART LIGHTING
OCCUPANCY SENSOR
BIOMETRIC ACCESS
PRESSURE SENSOR
THE ROLE OF INNOVATION #2
CHARLESREEDANDERSON.COM
TURN DATA…
INTO INTELLIGENCE

30.
EMERGING TECH
AR/VR
MACHINE/DEEP
LEARNING
DRONES
BLOCKCHAIN
NEXT GEN NETWORKS
CHARLESREEDANDERSON.COM
THE ROLE OF INNOVATION #3

31.
TAKEAWAY #4
CHARLESREEDANDERSON.COM
INNOVATION
DOESN’T
REQUIRE THE
LATEST
TECH

32.
COLLABORATE#2
SO WHAT SHOULD CITIES DO NOW?
CHARLESREEDANDERSON.COM

33.
COUNTRY COLLABORATION ASEAN SMART CITIES NETWORK
COOPERATE ON SMART CITY DEVELOPMENT1
3 FACILITATE COLLABORATION WITH ASEAN PARTNERS
2 DEVELOP COMMERCIALLY-VIABLE PROJECTS
CHARLESREEDANDERSON.COM

34.
VENDOR COLLABORATION P.A.T.H. INITIATIVE IN CHINA
CHARLESREEDANDERSON.COM
“1+N” SMART CITY PLATFORM
ALIPAY PAYMENT PLATFORM
COMMUNICATIONS PLATFORM
HARDWARE & NETWORK EQUIPT
WORK WITH CHINA’S
500 SMART CITIES TO CREATE
THE WORLD’S LARGEST
SMART CITY TESTING
GROUND

35.
GLOBAL ECOSYSTEM PLAY1
INTERCITY POCS2
SPECIAL INTEREST GROUPS3
ADDRESS PROBLEM STATEMENTS4
ECOSYSTEMCOLLABORATION GO SMART
CHARLESREEDANDERSON.COM

36.
TAKEAWAY #5
CHARLESREEDANDERSON.COM
YOU CAN’T DO IT ALONE…
COLLABORATE OR DIE

37.
CHARLESREEDANDERSON.COM
WHERE DO WE GO FROM HERE?

38.
CHARLESREEDANDERSON.COM
REAL ESTATE FINSVCS
AGRICULTURE ENERGY
BUSINESS CUSTOMERS
CITIES
TAIPEI DARWIN
SINGAPORE JAKARTA
TECHNOLOGY VENDORS
HARDWARE SOFTWARE
CONNECTIVITY SERVICES
START-UPS
MOBILEAPPS ANALYTICS
SENSORS AR/VR
ASEAN
SMART CITY
NETWORK
CORP VC / INNOVATION LABS
CORP VC /
INNOVATION
LABS
GO
SMART
CURRENT STATE
P.A.T.H.
INITIATIVE
ELDERLY
CARE
OPERATIONAL
EXCELLENCE
COST
REDUCTION
SECURITY
PUBLIC
HOUSING
PROBLEM
STATEMENTS
ARTIFICIAL
INTELLIGENCE
SENSORS
3G/4G/5G/
LPWAN/ESIMS
BLOCKCHAIN
WEARABLES
TECHNOLOGY
ENABLERS
ACCELERATORS
▪ LOCATION
▪ INDUSTRY
▪ TECHNOLOGY
TALENT
INCUBATORS
DEMAND SUPPLY
ACCELERATORS

39.
CHARLESREEDANDERSON.COM
REAL ESTATE FINSVCS
AGRICULTURE ENERGY
BUSINESS CUSTOMERS
CITIES
TAIPEI DARWIN
SINGAPORE JAKARTA
TECHNOLOGY VENDORS
HARDWARE SOFTWARE
CONNECTIVITY SERVICES
START-UPS
MOBILEAPPS ANALYTICS
SENSORS AR/VR
THE FUTURE
ELDERLY
CARE
OPERATIONAL
EXCELLENCE
COST
REDUCTION
SECURITY
PUBLIC
HOUSING
PROBLEM
STATEMENTS
ARTIFICIAL
INTELLIGENCE
SENSORS
3G/4G/5G/
LPWAN/ESIMS
BLOCKCHAIN
WEARABLES
TECHNOLOGY
ENABLERS
DEMAND SUPPLY

40.
QUESTION
THE
HYPE
IN
O
V8
COLLAB ORATE
FOCUS ON
PEOPLE
NOT
TECHNOLOGY1 2 3 4
REMEMBER THESE THINGS
CHARLESREEDANDERSON.COM

41.
CHARLESREEDANDERSON.COM
CRA@CHARLESREEDANDERSON.COM
@CRASINGAPORE
LINKEDIN.COM/IN/CHARLESREEDANDERSON

42.
https://www.jll.com.sg/en/trends-and-insights/research/smartcitiessuccess
JLL/CRA WHITEPAPER
CHARLESREEDANDERSON.COM

43.
CHARLES REED ANDERSON is a globally-recognised IoT, Smart Cities and
PropTech industry thought leader who has presented at over 200
industry events. He provides technology- and vendor-agnostic advice to
governments, enterprises and technology vendors on how to
successfully navigate the increasingly complex technology solution
ecosystem.
With over 25 years’ experience, Charles’ in-depth knowledge of the
capabilities and limitations of emerging technologies and solution
vendors, combined with his understanding of the market demand,
allows him to separate industry hype from reality.
On the supply side, Charles advises technology vendors on how to
define their role in the ecosystem, develop go-to-market strategies and
partnerships, understand the customer buying decision criteria, and
engage their employees, partners and customers.
On the demand side, he works with enterprise customers and
governments to identify use cases that deliver tangible business value,
evaluate which technologies and vendors best meet their
requirements, and engage their internal and external stakeholders.
Prior to starting his own IoT Advisory Services firm, Charles led the
Telecoms, Mobility & IoT practices for IDC Asia/Pacific and has worked
for leading global operators including BT, Vodafone, and O2.
In addition, Charles is the founder and host of the TechBurstAsia
podcast, sit on the Advisory Board of the GO SMART (Global
Organisation of Smart Cities) initiative, and serves as a Mentor with one
of the world’s leading accelerator programmes – SparkLabs (Hong Kong,
Korea & Taiwan).
ABOUT CRA