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Investor Web Conference 8/26/10


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Ken Berger, president & CEO of Charity Navigator, spoke with donors of the 4-star Second Harvest Food Bank of Santa Clara and San Mateo Counties. The discussion centered around the efficiency of the food bank and the impact of each donated dollar.

Published in: Investor Relations
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Investor Web Conference 8/26/10

  1. 1. Investor Web Conference 8/26The efficiency of the Food Bank and the impact your dollar makes <br />
  2. 2. Investor Web Conference<br />This is the first in Second Harvest’s web conference series for our investors to learn about ways your donations are helping achieve our mission efficiently and effectively. Conferences will be held every 2 months with rotating themes based on your interests. Today we will learn about:<br />Victoria Mendiola, host<br /><ul><li> What makes SHFB one of the highest-rated charities in the nation, as determined by Charity Navigator
  3. 3. What the numbers behind the rating mean and how each dollar is used to feed over 231,000 people each month in Santa Clara and San Mateo Counties</li></li></ul><li>Special Guest Presenter<br />
  4. 4. Charity Navigator Background<br /><ul><li> Charity Navigator currently rates over 5,500 organizations
  5. 5. Over 3 million people visit Charity Navigator each year
  6. 6. Background and history
  7. 7. Founded by Pat and Marion Dugan in 2001
  8. 8. Seeking objective third party evaluator of charities
  9. 9. Launched to provide clear financial information on organizations </li></li></ul><li>
  10. 10. Rating System<br /><ul><li> Rating system of up to 4 stars
  11. 11. Evaluation of efficiency: how much is spent on:
  12. 12. Program Services
  13. 13. Administration
  14. 14. Fundraising
  15. 15. Evaluation of Capacity
  16. 16. Working Capital
  17. 17. Program Growth
  18. 18. Revenue Growth</li></li></ul><li>Charity Navigator 2.0<br /><ul><li> Changing from 1-dimensional to 3-dimensional rating. Will include:
  19. 19. Finances (currently evaluated)
  20. 20. Accountability/Transparency
  21. 21. Effectiveness
  22. 22. 92% of Charity Navigator users share that the information they receive impacts their giving decisions
  23. 23. All of Charity Navigator services are free
  24. 24. Charity Navigator hopes to help you make the wisest giving decisions
  25. 25. Charity Navigator is a charity too! It in part relies on user donations to provide its services.</li></li></ul><li>Second Harvest’s Rating<br /><ul><li> Second Harvest Food Bank Ratings
  26. 26. Past four years SHFB has received 4-star rating
  27. 27. Puts SHFB in the top 8% of all charities rated</li></ul>“Only 8% of the charities we rate have received at least 4 consecutive 4-star evaluations, indicating that Second Harvest Food Bank consistently executes its mission in a fiscally responsible way and outperforms most charities in America. This exceptional designation from Charity Navigator differentiates Second Harvest Food Bank from its peers and demonstrates to the public it is worthy of their trust.”<br />
  28. 28.
  29. 29. Efficiency and SHFB<br />Your support means we are able to address the growing food need. Our goal is to make the largest impact in our community with all donations and contributions.<br />Sally Petersen, CFO<br />One key indicator of the food need is the growing number of calls to our Food Connection food referral hotline (800-984-3663). In 2009 operators made 40,204 referrals. <br /><ul><li> This represents a 44% increase year over year
  30. 30. 69% of callers sought food assistance for the first time</li></li></ul><li>5 Efficient Uses of your Contributions<br />There are 5 main ways your donations have helped us to feed a growing number of people in need. A 14.8% revenue increase has allowed Second Harvest to:<br />1<br />Serve more people on average per month than the previous year<br /><ul><li> 30,603 more people per month in 2008-09 (207,566 served each month).
  31. 31. In 2009-10 we increased again, this time by 23,764 people on average per month, serving 231,330 per month (12% increase)</li></ul>Increase pounds of food<br /><ul><li> In 2008-09, by 4.4 million pounds, a 12% increase
  32. 32. In 2009-10, by 6.4 million pounds, a 16% increase</li></ul>2<br />
  33. 33. 5 Efficient Uses of your Contributions<br />3<br />Thrifty Acquisition of Food<br /><ul><li> In FY 2009-10 SHFB brought in 31.3 million pounds of donated food at a cost of $0.05 per pound (cost of pallets, tubs, bins, etc and freight in)
  34. 34. In FY 2009-10 our $7.6 million food budget allowed us to purchase 14.2 million pounds of food at an average cost per pound of $0.53</li></li></ul><li>5 Efficient Uses of your Contributions<br />4<br />Support of over 300 Partner Agencies<br /><ul><li> SHFB is one of only 3 food banks (out of over 200) that do not charge any fees to recipients. We do not charge delivery, handling or annual fees.
  35. 35. By operating our own fleet of trucks we are able to best serve our partner agencies in a way that is cost-effective.</li></ul>5<br />Management of Volunteers<br /><ul><li> Volunteers assist in every aspect of our operations
  36. 36. In 2009-10, volunteers contributed the hours of 143 Full Time Equivalents, saving SHFB millions of dollars in personnel costs
  37. 37. SHFB currently has 114 staff members</li></li></ul><li>Capacity and the Need Going Forward<br />How your support increases our capacity to serve<br /><ul><li> SHFB is able to effectively address hunger through continued contributions from our community
  38. 38. Efficient collection and distribution combined with strong financial support mean SHFB will be able to continue and expand programs and services
  39. 39. We strive to continually become more efficient and carefully manage our finances to better serve both client and investor</li></ul>Need – all sources predict a continued need for basic assistance<br /><ul><li> Poverty rates for both children and adults will remain high for many years</li></li></ul><li>
  40. 40.
  41. 41. Looking Forward<br />Continued Efficiency and Future Conferences<br /><ul><li> We will continue to seek out the best and most cost-effective ways to feed our clients
  42. 42. You can read more about our finances at
  43. 43. Transparency is very important to us and we welcome and questions or suggestions for future topics
  44. 44. Please participate in a short survey following the call to provide your feedback on today’s message and your areas of interest</li></li></ul><li>Questions?<br />Thank you for your participation and investment in our organization<br />