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Go with your gut… Or not? Unconscious Bias in the Workplace
2
What will we cover today?
The science - What is unconscious bias and how does it work?
Why is it important at work? How ...
3
What will we cover today?
The science - What is unconscious bias and how does it work?
Why is it important at work? How ...
4
What is unconscious bias?
5
What is unconscious bias?
Unconscious bias refers to a bias of which we are unaware, and which
happens outside of our co...
6
How does bias work? What’s the science behind it?
11 million
40
pieces of information every
minute.
Our brains receive
T...
9
What kinds of biases might people have?
Gender identity
Sexual
Orientation Name
Disability
Weight
Gender
Religion
Appear...
10
What will we cover today?
The science - What is unconscious bias and how does it work?
Why is it important at work? How...
11
Why is bias an important consideration at work?
Where might individual biases have an impact at
work?
In your roles, wh...
12
Factors which exacerbate bias
• Ambiguous evidence
• Emotional overload; stress, anger, frustration
• Cognitive overloa...
13
What will we cover today?
The science - What is unconscious bias and how does it work?
Why is it important at work? How...
What things might help us to manage bias?
15
How to overcome Bias
Openness
Slow down and suspend judgement
Think about ways to be objective
Awareness of Bias
Challe...
16
Awareness of bias and openness
1. Understand
2. Check
3. Remind
17
Slow down and suspend judgement
Pay attention to what’s happening beneath
the judgement (Event vs Interpretation)
Ackno...
18
Challenge yourself and others
“What are the criteria we’re using to
make this decision?”
“I noticed you said XXX, and I...
19
What will we cover today?
The science - What is unconscious bias and how does it work?
Why is it important at work? How...
Time to act: tackling diversity
and inclusion in charity
communications
4 December 2018
Seminar
London
#InclusiveComms
Visit the CharityComms website
to view slides from past events,
see what events we have
coming up and to check out
what el...
Go with your gut? Or not... understanding unconscious bias at work | Time to act: tackling diversity and inclusion in char...
Go with your gut? Or not... understanding unconscious bias at work | Time to act: tackling diversity and inclusion in char...
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Go with your gut? Or not... understanding unconscious bias at work | Time to act: tackling diversity and inclusion in charity communications | Seminar | 4 December 2018

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Trish Driver, founder and CEO, A New Normal

Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk

Published in: Government & Nonprofit
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Go with your gut? Or not... understanding unconscious bias at work | Time to act: tackling diversity and inclusion in charity communications | Seminar | 4 December 2018

  1. 1. Go with your gut… Or not? Unconscious Bias in the Workplace
  2. 2. 2 What will we cover today? The science - What is unconscious bias and how does it work? Why is it important at work? How might it impact our roles? How can we manage bias? ACTION
  3. 3. 3 What will we cover today? The science - What is unconscious bias and how does it work? Why is it important at work? How might it impact our roles? How can we manage bias? ACTION
  4. 4. 4 What is unconscious bias?
  5. 5. 5 What is unconscious bias? Unconscious bias refers to a bias of which we are unaware, and which happens outside of our control. It is a bias that happens automatically and is triggered by our brain making quick judgements and assessments of people and situations, influenced by our background, cultural environment and personal experiences
  6. 6. 6 How does bias work? What’s the science behind it? 11 million 40 pieces of information every minute. Our brains receive The human brain can process pieces of information a minute
  7. 7. 9 What kinds of biases might people have? Gender identity Sexual Orientation Name Disability Weight Gender Religion Appearance Accent Skin Tone Political beliefs Age Race Educational background Where people live Class
  8. 8. 10 What will we cover today? The science - What is unconscious bias and how does it work? Why is it important at work? How might it impact our roles? How can we manage bias? ACTION
  9. 9. 11 Why is bias an important consideration at work? Where might individual biases have an impact at work? In your roles, where are the risks for bias? What are the consequences of unconscious bias on culture at work? What might exacerbate our biases?
  10. 10. 12 Factors which exacerbate bias • Ambiguous evidence • Emotional overload; stress, anger, frustration • Cognitive overload; complex decision • Fear of threat • Emotional and cognitive resources are depleted; tired, low blood sugar • Short on time
  11. 11. 13 What will we cover today? The science - What is unconscious bias and how does it work? Why is it important at work? How might it impact our roles? How can we manage bias? ACTION
  12. 12. What things might help us to manage bias?
  13. 13. 15 How to overcome Bias Openness Slow down and suspend judgement Think about ways to be objective Awareness of Bias Challenge yourself and others
  14. 14. 16 Awareness of bias and openness 1. Understand 2. Check 3. Remind
  15. 15. 17 Slow down and suspend judgement Pay attention to what’s happening beneath the judgement (Event vs Interpretation) Acknowledge or identify your reaction / interpretation / judgements Understand other possible reactions / interpretations / judgements Search for the most constructive / productive way to deal with the situation Execute your action plan (Act consistently with what makes the most sense) P A U S E Find ways to help yourself be objective
  16. 16. 18 Challenge yourself and others “What are the criteria we’re using to make this decision?” “I noticed you said XXX, and I wondered what you’d seen and heard that led you to that conclusion?” “What kind of evidence do we have documented for this?” “How reliable is the evidence we’re using here?” “I noticed you mentioned using ’gut instinct’ here – I wonder what led you to that instinct?”
  17. 17. 19 What will we cover today? The science - What is unconscious bias and how does it work? Why is it important at work? How might it impact our roles? How can we manage bias? ACTION
  18. 18. Time to act: tackling diversity and inclusion in charity communications 4 December 2018 Seminar London #InclusiveComms
  19. 19. Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk

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