RelayWare Partner Learning Management The Integrated Partner Learning, Testing and Certification Management Solution from ...
The Problem <ul><li>Training and developing your channel partners is an essential component of partner lifecycle managemen...
The Business Impact <ul><li>Partner learning programs are: </li></ul><ul><ul><li>Poorly administered </li></ul></ul><ul><u...
The Solution <ul><li>A fully integrated partner learning management solution: </li></ul><ul><ul><li>Courseware content man...
Partner Learning Management Marketing Automation Solutions The Integrated Solution for Partner Learning, Testing and Certi...
Key Features <ul><li>A single web-based tool for both on-line, and classroom-based training </li></ul><ul><li>Easy managem...
On-Line Courses Partner Relationships. Managed.™
Click-Through to Courseware <ul><li>.ppt </li></ul><ul><li>.pdf </li></ul><ul><li>Flash </li></ul><ul><li>HTML </li></ul><...
Classroom-Based Offline Courses Partner Relationships. Managed.™ Register online View event profile and agenda
Classroom-Based Offline Courses <ul><li>Course invitations with direct link to Registration page </li></ul><ul><li>Select ...
Managing and Displaying Courseware <ul><li>Courseware held in system File Library </li></ul><ul><li>Extensive range of for...
Managing and Displaying Courseware Partner Relationships. Managed.™ A list of files that have previously been loaded are d...
Adding Courseware Partner Relationships. Managed.™ File Type defaults to Courseware Check the required radio button Select...
Quizzes, Tests and Assessments <ul><li>Question pools are created, storing thematically grouped questions </li></ul><ul><l...
Adding a Question Partner Relationships. Managed.™ From the ‘Which table does this profile link to’ dropdown ensure ‘quizT...
Certifications <ul><li>Award a certificate based upon student achievement across a number of courses </li></ul><ul><li>Fle...
Creating Certification Rules Partner Relationships. Managed.™
Reporting to Partners and Internal Teams <ul><li>Personal reports </li></ul><ul><ul><li>Quizzes taken and passed </li></ul...
Certification Reporting Partner Relationships. Managed.™
Student Progress Report Partner Relationships. Managed.™
Student Progress Report Partner Relationships. Managed.™
Integration With Other Modules <ul><li>RelayWare Partner Learning Management integrates with RelayWare Events Management f...
Summary <ul><li>RelayWare offers a fully integrated partner learning management solution: </li></ul><ul><ul><li>Courseware...
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Relayware Partner Learning Management

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A presentation about the RelayWare <a href="http://www.relayware.com/prm/learning-management/">Partner Learning Management</a> system.

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Relayware Partner Learning Management

  1. 1. RelayWare Partner Learning Management The Integrated Partner Learning, Testing and Certification Management Solution from Foundation Network Partner Relationships. Managed.™
  2. 2. The Problem <ul><li>Training and developing your channel partners is an essential component of partner lifecycle management </li></ul><ul><li>Partner learning programs are difficult to manage and costly to implement </li></ul><ul><li>Content management is time-consuming and error-prone </li></ul><ul><li>Certification and accreditation programs are complex to administer </li></ul><ul><li>Channel partners are numerous and learning programs need to accommodate high volume delivery, testing, reporting and analysis </li></ul><ul><li>Conventional Learning Management Systems (LMS) are not designed for channel partner learning programs </li></ul>Partner Relationships. Managed.™
  3. 3. The Business Impact <ul><li>Partner learning programs are: </li></ul><ul><ul><li>Poorly administered </li></ul></ul><ul><ul><li>Poorly delivered </li></ul></ul><ul><ul><li>Poorly attended </li></ul></ul><ul><li>Program administration is: </li></ul><ul><ul><li>Highly manual </li></ul></ul><ul><ul><li>Error-prone </li></ul></ul><ul><li>Partners are: </li></ul><ul><ul><li>At best disinterested </li></ul></ul><ul><ul><li>At worst dissatisfied </li></ul></ul><ul><li>Results: </li></ul><ul><ul><li>Poorly educated channel partners </li></ul></ul><ul><ul><li>Under-achievement of sales potential </li></ul></ul><ul><ul><li>Poor customer satisfaction </li></ul></ul>Partner Relationships. Managed.™
  4. 4. The Solution <ul><li>A fully integrated partner learning management solution: </li></ul><ul><ul><li>Courseware content management </li></ul></ul><ul><ul><li>Online content delivery </li></ul></ul><ul><ul><li>Offline event coordination </li></ul></ul><ul><ul><li>Testing </li></ul></ul><ul><ul><li>Certification and accreditation management </li></ul></ul><ul><ul><li>Reporting and analytics </li></ul></ul>Partner Relationships. Managed.™
  5. 5. Partner Learning Management Marketing Automation Solutions The Integrated Solution for Partner Learning, Testing and Certification Partner Relationships. Managed.™
  6. 6. Key Features <ul><li>A single web-based tool for both on-line, and classroom-based training </li></ul><ul><li>Easy management of courseware materials </li></ul><ul><li>Support for a wide range of formats </li></ul><ul><li>Quizzes linked to each study module, automatically managed and scored </li></ul><ul><li>Certifications awarded according to flexible rules </li></ul><ul><li>Support for expiry and refresher study </li></ul><ul><li>On-line Certificates </li></ul><ul><li>Comprehensive reporting for internal management and sales teams </li></ul><ul><li>Integrated delegate database and portal content management system </li></ul><ul><li>Portal display of both student and partner education progress </li></ul><ul><li>Integration with RelayWare database for portal display, eMarketing, registration and reporting </li></ul><ul><li>Straightforward upgrade / expansion path to add other modules from the RelayWare PRM range </li></ul>Partner Relationships. Managed.™
  7. 7. On-Line Courses Partner Relationships. Managed.™
  8. 8. Click-Through to Courseware <ul><li>.ppt </li></ul><ul><li>.pdf </li></ul><ul><li>Flash </li></ul><ul><li>HTML </li></ul><ul><li>Zip </li></ul><ul><li>Video </li></ul>Partner Relationships. Managed.™ Support for multiple file types:
  9. 9. Classroom-Based Offline Courses Partner Relationships. Managed.™ Register online View event profile and agenda
  10. 10. Classroom-Based Offline Courses <ul><li>Course invitations with direct link to Registration page </li></ul><ul><li>Select courses available by module </li></ul><ul><li>On-line registration and confirmation </li></ul><ul><li>Trainer admin support - before, during and after the course </li></ul><ul><li>Option to output training invoices </li></ul><ul><li>Quizzes for course assessment or upload of written documents </li></ul><ul><li>Post-course reporting and analysis </li></ul>Partner Relationships. Managed.™ Integration between e-learning, event management and communication tools provides:
  11. 11. Managing and Displaying Courseware <ul><li>Courseware held in system File Library </li></ul><ul><li>Extensive range of formats supported including ZIP files for complex video and flash-based materials </li></ul><ul><li>Security Control over access for courseware development and downloading by internal staff and portal users </li></ul><ul><li>Country and language control </li></ul><ul><li>Optional automated expiry of courseware </li></ul>Partner Relationships. Managed.™
  12. 12. Managing and Displaying Courseware Partner Relationships. Managed.™ A list of files that have previously been loaded are displayed here. If using flash or PPT files then they will need to be loaded here Comprehensive security for courseware provides control over review Edit and Upload Click here to download the file Click here to begin uploading a ‘New’ file
  13. 13. Adding Courseware Partner Relationships. Managed.™ File Type defaults to Courseware Check the required radio button Select an expiry date Select who can download the file Select who can edit and re-upload the file Locate the file by clicking on the ‘Browse’ button Enter a name for the file Select which language and country can download the file If the file type is the same you can load up to 5 files at once and even select different languages and countries for each file Click on ‘Upload’ when finished
  14. 14. Quizzes, Tests and Assessments <ul><li>Question pools are created, storing thematically grouped questions </li></ul><ul><li>Bulk upload of questions is available </li></ul><ul><li>Checkbox and radio button question types with the ability to randomise both questions and answers </li></ul><ul><li>Language, access rights and expiry can be controlled, just like for courseware </li></ul><ul><li>Ability to control score awarded per question, time taken and number of re-tries </li></ul>Partner Relationships. Managed.™
  15. 15. Adding a Question Partner Relationships. Managed.™ From the ‘Which table does this profile link to’ dropdown ensure ‘quizTaken’ is selected Parents allow users to organise the profiles they create. If creating a lot of profiles for a quiz then it is best practice to create a parent profile and add any additional profiles underneath the parent profile From ‘Profile Data Type’ dropdown select the Profile Type e.g. checkbox Enter the question here Leave ‘Description’ empty ‘ Ordering’ sets the order that the profiles will appear Click on ‘Save’ when finished
  16. 16. Certifications <ul><li>Award a certificate based upon student achievement across a number of courses </li></ul><ul><li>Flexible certification rules use both pass/fail and credit award rule sets </li></ul><ul><li>Student must register for certifications and can monitor their progress towards each certificate </li></ul><ul><li>Students passing a certification receive an e-certificate </li></ul><ul><li>A range of rules allow students to select which modules they take </li></ul><ul><li>Ability to add “Update” rules to ensure certifications remain up to date </li></ul><ul><li>Certifications can expire after a set period or remain valid indefinitely. Students are warned of certification expiry by email </li></ul>Partner Relationships. Managed.™
  17. 17. Creating Certification Rules Partner Relationships. Managed.™
  18. 18. Reporting to Partners and Internal Teams <ul><li>Personal reports </li></ul><ul><ul><li>Quizzes taken and passed </li></ul></ul><ul><ul><li>Personal Certification Progress </li></ul></ul><ul><li>Organization reports </li></ul><ul><ul><li>My company’s certifications </li></ul></ul><ul><ul><li>My company’s quizzes taken and passed </li></ul></ul><ul><ul><li>Classroom training listings – filtered by course and country </li></ul></ul>Partner Relationships. Managed.™
  19. 19. Certification Reporting Partner Relationships. Managed.™
  20. 20. Student Progress Report Partner Relationships. Managed.™
  21. 21. Student Progress Report Partner Relationships. Managed.™
  22. 22. Integration With Other Modules <ul><li>RelayWare Partner Learning Management integrates with RelayWare Events Management for registration and administration of classroom or offline based training </li></ul><ul><li>RelayWare Partner Learning Management integrates with Communication Management for promotion of training program and course availability </li></ul><ul><li>eLearning integrates with Product Ordering to administer paid-for training </li></ul>Partner Relationships. Managed.™ RelayWare Partner Learning Management provides a fully featured LMS with a rich suite of functionality and integrated tools purpose-built to bring education to the heart of your partner management activities
  23. 23. Summary <ul><li>RelayWare offers a fully integrated partner learning management solution: </li></ul><ul><ul><li>Courseware content management </li></ul></ul><ul><ul><li>Online content delivery </li></ul></ul><ul><ul><li>Offline event coordination </li></ul></ul><ul><ul><li>Testing </li></ul></ul><ul><ul><li>Certification and accreditation management </li></ul></ul><ul><ul><li>Reporting and analytics </li></ul></ul><ul><li>Call now on +44 (0)870 601 1090 or visit www.relayware.com to book a demonstration </li></ul>Partner Relationships. Managed.™

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