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PSA HEAVEN
SPREADSHEET HELL
SECRETS OF SMART SERVICES LEADERS
THE DEVIL IS IN THE DETAILS
Sources
*2014 SPI Research Profe...
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Changepoint Infographic - Secrets of Smart Services Leaders

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Professional Services Automation software is your ticket to services heaven with stronger revenue, higher margins & happy customers.

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Changepoint Infographic - Secrets of Smart Services Leaders

  1. 1. PSA HEAVEN SPREADSHEET HELL SECRETS OF SMART SERVICES LEADERS THE DEVIL IS IN THE DETAILS Sources *2014 SPI Research Professional Services Benchmark "2014 TSIA Member Technology Services Survey.” "2012 Professional Services Industry Benchmark Report." PSVillage, Inc.” Transform Your Services Business Today. Visit: www.changepoint.com PSA HEAVEN Without PSA:  Flat, declining revenues  Lower margins  Unhappy customers DISPARATE SYSTEMS LACK EXECUTIVE VISIBILITY DATED INFORMATION UNRELIABLE DATA NO FINANCIAL MANAGEMENT With PSA:  Improved revenue  Higher margins  Happy customers REAL-TIME VISIBILITY EXECUTIVE DASHBOARDS IMPROVE RESOURCE UTILIZATION STRONG ORDER TO CASH CYCLE Annual revenue per billable consultant is 12% higher with PSA. 2014 PROFESSIONAL SERVICES BENCHMARK, SPI RESEARCH RECENT PSVILLAGE PROFESSIONAL SERVICES BENCHMARK 38%lack automated systems 38% of technology services teams lack automated systems to manage their business, likely contributing to inefficient process that may be impacting expenditures & revenues. 2014 TSIA MEMBER TECHNOLOGY SURVEY: “The best-of-breed solution for PSA, Changepoint, stole the leading market share again this year, used by 28% of members.” Did You Know?

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