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The Human Future of Money

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The future of financial services seems to be forever in flux. In 2016, drivers can set up accounts with Uber, people can be offered instant credit as they walk through a store, financial apps can recognize thumbprints and even faces. As the financial services experience becomes more deeply embedded in our everyday experience, it is more important than ever to consider the human context. Here are five trends for a more human future of money.

Published in: Economy & Finance, Technology
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The Human Future of Money

  1. @ChangeSciences  2016     The Human Future Of M0ney
  2. The future of money is probably Bitcoin
  3. Or maybe the future of money is VR flickr  @sergesegal  
  4. The future of money is certainly MOBILE payments
  5. 39%   22%   Federal  Reserve,  2015   It’s not tied to a place or an object anymore Money is MOBILE Use  mobile  banking   Use  mobile  payments  
  6. People use financial apps more frequently than others Adobe,  2014   30%  
  7. USE of online banking is high CONFIDENCE is low Ernst  &  Young,  2014  
  8. EMOTIONS run high Edelman,  2015   Trust is still low, while
  9. Meaningful  Brands,  2015   FINANCIAL SERVICES are considered less meaningful by consumers 1 HEALTHCARE 3 FODD 7 INTERNET 9 ENERGY & UTILITES 12   FINANCIAL SERVICES
  10. How can financial services have a REAL IMPACT ?
  11. The future of money requires a HUMAN touch
  12. TRENDS toward a human future of Money            Learn  about  our  2016                financial  services  research      
  13. The human future of money is extreme SIMPLICITY1  
  14. The more an experience gets out of the way, the more powerful its IMPACT
  15. Change  Sciences,  2015  Change  Sciences,  2015   People report feeling happier on financial sites and apps that are less cluttered Change  Sciences,  2015  
  16. People report feeling happier on financial sites and apps that make COMPLICATED UNCOMPLICATED Change  Sciences,  2015  
  17. LESS IS MORE when it comes to how we interact with our money online flickr  @materialboy  
  18. The financial sites and apps of the future will ANTICIPATE OUR NEEDS
  19. And at the same time gives us space to REFLECT
  20. The human future of money relies on TRANSPARENCY2  
  21. TRUTH is what we seek when it’s our money
  22. Financial sites that provide clarity on rates & fees are in the top Change  Sciences,  2015   10%  
  23. 34%   Change  Sciences,  2015   As much as we want truth in banking, we want banks to help us discover the truth about ourselves
  24. The human future of money shows CONSIDERATION3   flickr  @pagedooley  
  25. Our financial services apps have DATA about all our transactions
  26. Our financial apps may even RECOGNIZE our faces or fingerprints
  27. But we need to be appreciated as REAL PEOPLE tumblr  @okekukaki  
  28. Change  Sciences,  2015  Change  Sciences,  2015   Personalization is a start, but what we really want is CONSIDERATION
  29. The future of money will show and cultivate GRATITUDE
  30. The human future of money feels like COMMUNITY4   flickr  @pagedooley  
  31. We want real human STORIES
  32. more likely to return to a financial site with authentic human stories 12%   Change  Sciences,  201
  33. People report feeling happier on financial sites and apps that feel CONVERSATIONAL Change  Sciences,  2015  
  34. We still crave real human CONNECTION
  35. The human future of money is GROWTH5  
  36. We know this is growth when it comes to OUR MONEY
  37. We hope we can take SHORTCUTS
  38. We know there is more to HAPPINESS
  39. But we still need to LEARN
  40. People felt happiest when they were able to DISCOVER Change  Sciences,  2015  
  41. more likely to recommend when learning something new Change  Sciences,  2015   10%  
  42. People are happiest when they can see the connection between MONEY AND REAL LIFE Change  Sciences,  2015  
  43. Nudge us toward positive behaviors for FINANCIAL HEALTH
  44. WELlNESS Change  Sciences   Technology needs a new model reveal   engage   reflect   evolve  
  45. The future of money is not all about TECHNOLOGY flickr  @scoKks1  
  46. The Future of M0ney looks HUMAN            Learn  about  our  2016                financial  services  research       reddit  @moneyface  
  47. ease       simplicity       autonomy       control   trust       gra1tude       respect       transparency       authen1city   engagement       discovery       mo1va1on       flow   a7achment       sustainability       growth       alignment     crea1vity       connec1on   Measuring the net positive effect to people’s lives Change Sciences connects human well-being with technology     community  
  48. Let’s  create  a     human  future  for  technology     ChangeSciences.com  

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