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Change Management Toolkit overview and how to use it


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The Change Factory Change Management Toolkit is a practical step-by-step guide to assess, manage and implement the people side of change. This Slideshare outlines some key points to understand in managing change, why it is important and how our toolkit can help you.

Published in: Leadership & Management
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Change Management Toolkit overview and how to use it

  2. 2. This Overview Explains… • Why it is important to manage change. • What the Change Management Toolkit contains. • What you need to understand to make most use of it.
  3. 3. Why Change Management? • Organisational change affects organisations and their stakeholders in different ways at varying degrees. • Organisational change is dependent on a range of interconnected factors. Addressed skillfully, in the right context, at the right time, with the right people ensures success.
  4. 4. What is Change Management? • It is doing what is necessary to create an environment, where individuals make successful personal transitions that deliver the desired organisational outcomes.
  5. 5. About This Toolkit The toolkit components include: • Principles of change. • A guide to change. • Tools and templates. • A communication pack that gives you an overview of the chapter and relevant tips.
  6. 6. Key Points to Understand Personal impact of change • The more the severe the change in people’s eyes, the more likely a high proportion of them will be psychologically impacted, not unlike if they suffered a major trauma. Adapted from: “On Death and Dying’ by Dr Elisabeth Kubler-Ross. Copyright ©1969 by Dr Elisabeth Kubler-Ross
  7. 7. Key Points to Understand How groups of people will transition Letting Go • Letting go of the old ways. The failure to identify and get ready for endings and losses is the most significant difficulty for people in transition. Some people will have difficulty letting go. The Neutral Zone • Going through an in-between time when the old is gone but the new isn’t fully operational and the old way of doing things is gone but the new way doesn’t feel comfortable yet. The New Beginning • Coming out of the transition, making a new beginning. When people develop the new identity, experience the new energy and discover the new sense of purpose that make the change begin to work. Adapted from: W.M Bridges: Making Transitions: Making the Most of Change, 2009
  8. 8. Key Points to Understand Creating the environment for change • Requires a critical mass of individuals to have a high intention to change and; • Line managers fully engaged in the change in order to support the intention and convert it into action.
  9. 9. Key Points to Understand Getting line management engagement Understand what we are doing when Believe what we are doing is important Want to prioritise actions over business-as- usual Plan the actions and resource requirements Lead the required actions
  10. 10. I have a positive opinion about this change Everyone is required to do this and my colleagues support that I have the competence, authority and availability of data to adopt the new behaviours Key Points to Understand Driving individual intention to change
  11. 11. Key Points to Understand Transformation Framework Six components, 18 elements: • 70% in place equals success • 40% in place equals failure
  12. 12. Toolkit Chapters The change management toolkit contains an introduction and ten chapters: 1. Understanding how change impacts people 2. Understanding the environment needed for change 3. Creating a change management strategy 4. Manage change as a project 5. Change readiness assessment 6. Stakeholder management 7. Risk management 8. Communications management 9. Training 10. Monitoring
  13. 13. Toolkit Templates and Tools Helping you work quickly and effectively 1. Strategy on a Page 2. Change Management Strategy 3. Product Description (Prince 2) 4. Product Scope Statement (PMBoK) 5. Organising for Change Checklist 6. Stakeholder Map 7. Stakeholder Management Strategy 8. Stakeholder Management Plan 9. Risk Criteria Tables 10. Risk Register 11. Risk Treatment Plan 12. Risk Management Plan 13. Communication Strategy 14. Communication Plan 15. Training Strategy 16. Training Needs Analysis 17. Training Plan 18. Training Resource Selection Tool 19. Training Product Specification 20. Training Calendar 21. Monitoring Report The toolkit has over 20 templates and tools:
  14. 14. Problems the Toolkit Helps Solve • Your adoption rates are really low because not enough people are using your IT system. Using this toolkit we have helped clients gain 80% adoption in six weeks. • Your communications are not being heard by the right people at the right time. • The process and productivity gains are not being realised from your change project. • You can’t get enough people to attend your IT system or change training sessions. • Senior managers do not prioritise and support the change.
  15. 15. How Can I Find Out More? • Read our article ge-management-toolkit-launched/ • Contact us • Buy the Toolkit ange-factory-change-management-toolkit/