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10 EDRMS Change Tips - For Records and Information Managers

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A collection of 10 tips for managing change and adoption with your electronic documents and records management system (EDRMS).

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10 EDRMS Change Tips - For Records and Information Managers

  1. 1. The level of EDRMS adoption achieved is dependent on having people’s behaviours and knowledge be the focus of the change.
  2. 2. The level of EDRMS adoption achieved is dependent on promoting a proactive rather than reactive approach to recordkeeping.
  3. 3. The level of EDRMS adoption achieved is dependent on the level of engagement with the business and the integration with business processes of the EDRMS.
  4. 4. Let the business needs drive your records management processes within a recordkeeping framework, rather than adapting business process to recordkeeping requirements.
  5. 5. If EDRMS project sponsors disbelieve the notion that high levels of EDRMS adoption will increase productivity, the project will fail.
  6. 6. Focusing on removing blockers and strengthening motivators to change and improving the capability of users and supporting teams dramatically increases user adoption rates.
  7. 7. Resistance to change in EDRMS projects often stems from lack of executive support… …and myths and stories about the EDRMS and lack of capability within individuals and teams.
  8. 8. The level of EDRMS adoption achieved is dependent on using experiential learning methods rather than just telling people what to do. Adoption target
  9. 9. An EDRMS is different from IT projects. Users can, and will, avoid using the EDRMS where possible. You have to create an environment where they decide to use it in preference.
  10. 10. Protect your information assets with an information governance framework.
  11. 11. www.changefactory.com.au

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