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The Future of Real Time Communications

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The Future of Real Time Communications presented at AT&T's 2016 Developer Summit. Covers:
- Real time communications usage statistics.
- How the phone has evolved from a device to an app to a feature, - How our definition of "call" is changing, including new use cases that leverage video communications
- Comms API's and WebRTC as technology drivers
- Status of WebRTC (& ORTC)
- Where RTC is going next - RTC in IoT, new types of super media, and middleware to tie it all together

Published in: Technology
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The Future of Real Time Communications

  1. 1. 1_Q&A The views expressed in this presentation do not necessarily reflect the views of AT&T.
  2. 2. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. The Future of Real Time Communications CHAD HART AT&T Developer Summit January 5, 2016
  3. 3. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. About me CHAD HART Independent Consultant, Chief Editor, webrtcHacks https://webrtcHacks.com @webrtcHacks @chadwallacehart chad@chadwallacehart.com © 2015 Chad Wallace Hart Consulting
  4. 4. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. Trends © 2015 Chad Wallace Hart Consulting
  5. 5. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. Phone calls are important #1Importance of activity © 2015 Chad Wallace Hart Consulting
  6. 6. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. We don’t spend much time on the phone 16Ranking of media usage 4.8percentage of media use/day © 2015 Chad Wallace Hart Consulting
  7. 7. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. http://dictionary.reference.com/browse/telephone © 2015 Chad Wallace Hart Consulting
  8. 8. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. What is a phone? © 2015 Chad Wallace Hart Consulting This was an apparatus for making calls
  9. 9. The views expressed in this presentation do not necessarily reflect the views of AT&T. What is a phone? © 2015 Chad Wallace Hart Consulting A more sophisticated apparatus for making calls
  10. 10. The views expressed in this presentation do not necessarily reflect the views of AT&T. What is a phone? © 2015 Chad Wallace Hart Consulting A more sophisticated apparatus for making calls
  11. 11. The views expressed in this presentation do not necessarily reflect the views of AT&T. What is a phone? © 2015 Chad Wallace Hart Consulting https://upload.wikimedia.org/wikipedia/commons/c/c9/ZTE_Blade_S6_Plus.jpg An apparatus for connecting you to the Internet (and maybe making calls)
  12. 12. The views expressed in this presentation do not necessarily reflect the views of AT&T. The phone is now an app © 2015 Chad Wallace Hart Consulting iPhone Dialer Facebook Hello Hangouts Dialer The little green phone button from your carrier looses its hegemony
  13. 13. The views expressed in this presentation do not necessarily reflect the views of AT&T. The phone is now a feature © 2015 Chad Wallace Hart Consulting
  14. 14. The views expressed in this presentation do not necessarily reflect the views of AT&T. The phone is now a feature © 2015 Chad Wallace Hart Consulting The phone can now be embedded as a feature of any app without making you leave the app – keep engagement metrics high
  15. 15. The views expressed in this presentation do not necessarily reflect the views of AT&T. Phone evolution Device App Feature © 2015 Chad Wallace Hart Consulting
  16. 16. The views expressed in this presentation do not necessarily reflect the views of AT&T. © 2015 Chad Wallace Hart Consulting Source: google knowledge graph
  17. 17. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. What is a call? © 2015 Chad Wallace Hart Consulting The original concept of a phone call…
  18. 18. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. What is a call? © 2015 Chad Wallace Hart Consulting Same basic concepts..
  19. 19. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. What is a call? © 2015 Chad Wallace Hart Consulting Same basic concepts..
  20. 20. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. What about video? © 2015 Chad Wallace Hart Consulting Wasn’t the future supposed to be different?
  21. 21. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. Video telephony at home © 2015 Chad Wallace Hart Consulting Video has been a slow trickle for more than a decade
  22. 22. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. Video telephony in the enterprise © 2015 Chad Wallace Hart Consulting https://upload.wikimedia.org/wikipedia/commons/c/c9/Teliris_VL_Modular.JPG Video has been a slow trickle for more than a decade
  23. 23. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. Video is not going away © 2015 Chad Wallace Hart Consulting Cameras everywhere and growing comfort levels will continue to drive more video usage
  24. 24. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. Video telephony is finding new use cases https://youtu.be/2M-DERYbZnU?t=25s © 2015 Chad Wallace Hart Consulting Non-traditional communications uses cases will drive more video usage. Play video https://youtu.be/2M-DERYbZnU?t=25s
  25. 25. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. Video telephony is finding new use cases © 2015 Chad Wallace Hart Consulting https://www.flickr.com/photos/intelfreepress/9447018340 Non-traditional communications uses cases will drive more video usage.
  26. 26. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. Video telephony is finding new use cases © 2015 Chad Wallace Hart Consulting Non-traditional communications uses cases will drive more video usage.
  27. 27. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. VoIP is becoming common 56%Have used Voice or Video over the Internet (VoIP) © 2015 Chad Wallace Hart Consulting VoIP usage of all forms shows notable growth
  28. 28. The views expressed in this presentation do not necessarily reflect the views of AT&T. © 2015 Chad Wallace Hart Consulting The views expressed in this presentation do not necessarily reflect the views of AT&T. Driving Technologies
  29. 29. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. Communications API’s © 2015 Chad Wallace Hart Consulting
  30. 30. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. Why now? Yesterday’s Comms API’s were hard © 2015 Chad Wallace Hart Consulting
  31. 31. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. Why Now? Todays Communications API’s are Easy © 2015 Chad Wallace Hart Consulting
  32. 32. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. Why now? Masses of developers © 2015 Chad Wallace Hart Consulting Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2016-17 Edition, Software Developers, on the Internet at http://www.bls.gov/ooh/computer- and-information-technology/software- developers.htm (visited January 02, 2016).
  33. 33. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. © 2015 Chad Wallace Hart Consulting
  34. 34. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. WebRTC in the Web © 2015 Chad Wallace Hart Consulting WebRTC in 3/4
  35. 35. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. WebRTC in the Web © 2015 Chad Wallace Hart Consulting Good: Microsoft is serious about WebRTC in Edge & informing CIO’s Bad: IE does not support WebRTC/ORTC natively and has most of the adoption
  36. 36. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. NV Standards converge © 2015 Chad Wallace Hart Consulting The next version of WebRTC incorporates what’s new in ORTC while maintaining backward compatibility with today’s WebRTC
  37. 37. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. WebRTC in the Web © 2015 Chad Wallace Hart Consulting Apple Safari does not natively support WebRTC and Apple is behind. At least they appear to be hiring to add WebRTC expertise.
  38. 38. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. WebRTC in top social networks – 3/5 © 2015 Chad Wallace Hart Consulting Facebook WhatsApp Tencent QQ WeChat *evaluating Google+ Ranking according to Wikipedia: List_of_virtual_communities_with_more_than_100_million_active_users WebRTC is already readily accessible to billions of users via the world’s largest social networks
  39. 39. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. WebRTC on Native © 2015 Chad Wallace Hart Consulting WebRTC’s biggest deployments are not on the web – they are in native mobile applications
  40. 40. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. WebRTC in UC & telephony vendors © 2015 Chad Wallace Hart Consulting Telephony community is already doing some WebRTC or has a roadmap to start soon Many app/web-based VoIP providers are using WebRTC or have plans to (including Skype) See: https://webrtchacks.com/tag/blackbox-exploration/
  41. 41. The views expressed in this presentation do not necessarily reflect the views of AT&T. © 2015 Chad Wallace Hart Consulting The views expressed in this presentation do not necessarily reflect the views of AT&T. What does the future hold?
  42. 42. The views expressed in this presentation do not necessarily reflect the views of AT&T. © 2015 Chad Wallace Hart Consulting
  43. 43. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. How much easier can it get to make a call? © 2015 Chad Wallace Hart Consulting EFFORT TIME Hours Milliseconds 1800’s Today Seconds Minutes Tomorrow
  44. 44. The views expressed in this presentation do not necessarily reflect the views of AT&T. Phone evolution Device App Feature © 2015 Chad Wallace Hart Consulting
  45. 45. The views expressed in this presentation do not necessarily reflect the views of AT&T. RTC goes back to things © 2015 Chad Wallace Hart Consulting Device App Feature Things As it gets easier to add apps to various physical devices RTC goes back to devices
  46. 46. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. Machines make 4 kinds of interactions P2P M2P P2M M2M © 2015 Chad Wallace Hart Consulting Person to person calling because of machines Machine makes a call when something happens Send machine real time audio/video for processing Machines send other machines audio/video for real time processing Whole new categories of interactions that will drive RTC growth
  47. 47. The views expressed in this presentation do not necessarily reflect the views of AT&T. RTC finds new Industries © 2015 Chad Wallace Hart Consulting Device App Feature Things New industries that previously had little or no RTC will drive growth
  48. 48. The views expressed in this presentation do not necessarily reflect the views of AT&T. Media on steroids – augmented reality © 2015 Chad Wallace Hart Consulting
  49. 49. The views expressed in this presentation do not necessarily reflect the views of AT&T. Media on steroids – emotion recognition © 2015 Chad Wallace Hart Consulting
  50. 50. The views expressed in this presentation do not necessarily reflect the views of AT&T. Media on steroids – 3D © 2015 Chad Wallace Hart Consulting
  51. 51. The views expressed in this presentation do not necessarily reflect the views of AT&T. Real-time Broadcasting © 2015 Chad Wallace Hart Consulting
  52. 52. The views expressed in this presentation do not necessarily reflect the views of AT&T. Middleware to glue it all together © 2015 Chad Wallace Hart Consulting photo by flikr user PROcathredfern
  53. 53. The views expressed in this presentation do not necessarily reflect the views of AT&T.The views expressed in this presentation do not necessarily reflect the views of AT&T. © 2015 Chad Wallace Hart Consulting
  54. 54. The views expressed in this presentation do not necessarily reflect the views of AT&T.

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