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Overcoming the Challenges to Effective eGovernment Initiatives
In spite of the veritable explosion in the popular usage of ICT worldwide in the last few decades, ICT has not proven to be a uniformly effective development tool for growth and poverty reduction, notable exceptions notwithstanding.
Our hypothesis is that some of these disappointments have arisen from a failure to recognize the primacy of governance as the prerequisite for, the key focus of, and the key measure of success in all eGovernment initiatives. We suggest a method for using the life-events of citizens to drive analysis of how governance affects them, and where the effective use of ICT may improve governance to yield greater socio-economic impact. It is believe that this will enable governments to focus their budgets and political capital on those eGovernment initiatives and, thereby, achieve better outcomes. It also attempts to provide some perspectives and metaphors that may be helpful in addressing common challenges faced by eGovernment planners.