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We all know that user stories are a placeholder for a conversation. Example mapping, developed by Matt Wynne, is a way to structure that conversation in a way that is short, focused and feels really productive.
In this case study Ceri Shaw shares how she and her team have applied example mapping to their work at FreeAgent, how it has improved planning meetings and meant that they can be much more confident they're developing the right thing. She also covers some of the times it hasn't worked so well.