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centrecom-contact-centre-solutions

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Centrecom is a multi-lingual International Business Process Outsourcing (BPO) company offering back and front office services through our Contact Centre based in Malta.

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centrecom-contact-centre-solutions

  1. 1. SERVICE EXCELLENCE IN THEHEART OF THE MEDITERRANEAN centrecom.eu   DEDICATED TO YOU
  2. 2. Who we are& What we doWe are a multi-lingual International Business ProcessOutsourcing (BPO) company o ering back and fronto ce services through our Contact Centre based in Luqa,Malta.We know that our clients are unique both in theirrequirements and objectives, so we create individuallytailored solutions. Our aim is to always add value to yourbusiness not by just meeting, but by exceeding yourexpectations.We are committed to excellence and relentless in ourattention to quality and detail. As the public face of yourcompany, we understand the importance of continuoustraining and monitoring to ensure that we deliveroutstanding service to your customers, every time.Our contact centre is manned by native English speakers,as well as a multi-national team speaking more than sevenlanguages.   centrecom.eu  
  3. 3. Back O ceServicesCentrecom can help you transform yourbusiness processes and enhance youroperational e ectiveness. We o erpersonalized, cost e ective solutions thatdeliver real and sustainable value to yourbusiness.BACK OFFICEWe can help you ensure that your business isrun e ciently and optimally by o eringsolutions that are cost e ective and smart.We manage the details whilst letting you geton with the important things such as growingand managing your business interests.  MAIL ROOM | ACCOUNTING &INVOICING DATA ENTRY | REVENUEACCOUNTING.   centrecom.eu  
  4. 4. Premiere ContactCentre ServicesAt Centrecom our services are tailor-made.Because we know our clients’ circumstancesand understand their needs and wants, oursolutions are practical, cost e ective anddesigned to accommodate all businesses in allindustries. It’s this dedication that give us ourcompetitive edge which we are known for.  BOOKINGS  &  RESERVATIONS  |  DATA  COLLECTION  |  SPECIFIC  CAMPAIGNS  |  HELP  DESK  |  1st  LINE  CUSTOMER  CARE  |  OVERFLOW  SERVICE    |  TARGETED  SPECIFIC  CAMPAIGN   centrecom.eu  
  5. 5. centrecom.eu  DEDICATED TO YOU

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