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A Model for Student Success in a HighDemand Course                       Greg Robison                       Shelley Allen ...
Model• CIS 110 Course Management & Delivery Mode
The Problem–Inconsistent   material covered across course sections–High percentage of students not successfully completing...
Student Success [2006/07 – 2008/09]                            A                            808                           ...
CIS 110 Repeaters [Spring 2009]Repeaters Spring 2009; 23%                             Total Enrolled Spring 2009; 77%
Enrollment2012/13 = 2170 Students2011/12 = 1723 Students2010/11 = 2057 Students2009/10 = 2233 Students2008/09 = 1664 Stude...
Fall 2012 Snapshot    –   Enrollment• CIS 070    •   3 Sections [40 Students]• CIS 110    •   50 Sections [1156 Students] ...
Changes Since 2008/09 AY• New Textbook Adopted [CMPTR]• Course aligned with the IC3 Certification• Converted from Blackboa...
Computer Placement Test Timeline•2008/2010 – Development & Approval Process –Test format & Questions –Delivery options  •A...
CIS 070 Fundamentals of Computing• Pilot 2010/11 AY   – Self enroll, advisor, instructor recommendation• 2011/12 AY   – Ad...
CIS 110 Challenge Exam  –   Started 2009/10 AY  –   5 to 15 students each semester  –   70% score a C, or better  –   Chal...
Using An Industry Standard Certification   • Certiport IC3 Global Standard   • Certiport
Course Learning Objectives - Before  •Identify the components of a personal computer  •Use the Internet for communication ...
Measurable Course Learning Objectives - After  Course Learning Objectives        Assessment        Performance Standard   ...
Faculty Certification & Training • Obtain IC3 Certification    – Certiport Test Center • Attend yearly on-campus training ...
After the Improvement Process – 85% [53%] of students successfully completing the   course – All sections are standardized...
Lessons learned….   Shorter timeline for implementation and adoption   Communicate/educate more effectively      Seek o...
Next Steps…Computer Placement Test• Adding critical thinking/scenario type questions to the placement  test.CIS 070 – Redu...
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Course Tech 2013, Greg Robison & Shelley Allen, A Model for Student Success in a High Demand Course

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This presentation will provide an overview of the initiative undertaken to improve the success rate of students
enrolling in CIS 110 Intro to Computers. Presenters will cover the development and implementation of a
standardized Moodle curriculum for all delivery modes and the use of an industry recognized certification to
develop course objectives,mandatory instructor requirements,the pitfalls and lessons learned in developing
and establishing a computer placement test and college-wide computer placement test policies, and the addition
of a developmental computer course.

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Course Tech 2013, Greg Robison & Shelley Allen, A Model for Student Success in a High Demand Course

  1. 1. A Model for Student Success in a HighDemand Course Greg Robison Shelley Allen Pitt Community College
  2. 2. Model• CIS 110 Course Management & Delivery Mode
  3. 3. The Problem–Inconsistent material covered across course sections–High percentage of students not successfully completing the course with a grade of C, or better.–High percentage of students repeating the course.–Teaching students with a high degree of prior knowledge and teaching students with no prior knowledge, in the same class.–Exploding student enrollment
  4. 4. Student Success [2006/07 – 2008/09] A 808 26% D, F, I, OW, W 1466 47% B 496 16% C 349 11%
  5. 5. CIS 110 Repeaters [Spring 2009]Repeaters Spring 2009; 23% Total Enrolled Spring 2009; 77%
  6. 6. Enrollment2012/13 = 2170 Students2011/12 = 1723 Students2010/11 = 2057 Students2009/10 = 2233 Students2008/09 = 1664 Students2007/08 = 1380 Students2006/07 = 1206 Students
  7. 7. Fall 2012 Snapshot – Enrollment• CIS 070 • 3 Sections [40 Students]• CIS 110 • 50 Sections [1156 Students] • 6 100% Classroom • 14 Blended [Classroom/Online] • 30 Online [Moodle] – Faculty• 16 Adjunct faculty• 5 Full-time faculty• 1 Lead instructor
  8. 8. Changes Since 2008/09 AY• New Textbook Adopted [CMPTR]• Course aligned with the IC3 Certification• Converted from Blackboard to Moodle• Standardized Course – All Delivery Modes• Adoption of SAM (Skills Assessment Manager)• Developmental Computer Course (CIS 070)• Challenge Exam• Computer Placement Test• Measurable Course Learning Objectives• Faculty IC3 Certification Required• Annual Faculty Training
  9. 9. Computer Placement Test Timeline•2008/2010 – Development & Approval Process –Test format & Questions –Delivery options •Accuplacer•2010/11 – Pilot•Cut-off score•Second version of the test•Waivers and exceptions •Fall 2011 – Mandatory•Computer Placement Test Policy•Computer Placement Test v1
  10. 10. CIS 070 Fundamentals of Computing• Pilot 2010/11 AY – Self enroll, advisor, instructor recommendation• 2011/12 AY – Added as CIS 110 Pre-requisite – Placement via computer placement test – Fall 2012• Course Outline• Moodle
  11. 11. CIS 110 Challenge Exam – Started 2009/10 AY – 5 to 15 students each semester – 70% score a C, or better – Challenge Exam Policy – SAM
  12. 12. Using An Industry Standard Certification • Certiport IC3 Global Standard • Certiport
  13. 13. Course Learning Objectives - Before •Identify the components of a personal computer •Use the Internet for communication and research •Identify popular personal computer operating systems •Identify popular business application software •Identify Input and Output devices •Identify and describe storage media types •Demonstrate effective use of a Windows operating system •Demonstrate effective use of the introductory features of MS Word •Demonstrate effective use of the introductory features of MS Excel •Demonstrate effective use of the features of MS Powerpoint •Identify the structure of a data base •Use a simple database
  14. 14. Measurable Course Learning Objectives - After Course Learning Objectives Assessment Performance Standard ResultDemonstrate the ability to use Skills Based Test 70% of students score 85% of studentscomputer application software. 70% or higher scored 70% or higherIdentify the functions and Objective Test 70% of students score 92% of studentspurposes of computer 70% or higher scored 70% or higherhardware, software, and utilityprograms and devices.Demonstrate an understanding Objective Test 70% of students score 93% of studentsof the Internet and the WWW. 70% or higher scored 70% or higherDescribe the functions and Objective Test 70% of students score 93% of studentspurposes of an operating Skills Based Test 70% or higher scored 70% or highersystem.
  15. 15. Faculty Certification & Training • Obtain IC3 Certification – Certiport Test Center • Attend yearly on-campus training – 2012 Training Agenda
  16. 16. After the Improvement Process – 85% [53%] of students successfully completing the course – All sections are standardized therefore all students receiving the same instruction. – Process in place to identify students who are ready for CIS 110, thus raising the bar for the course. (Placement test) – Challenge exam in place for students who do not need the course.
  17. 17. Lessons learned….  Shorter timeline for implementation and adoption  Communicate/educate more effectively  Seek out college-wide platforms  Has led to improvements in other courses  Strengthened CIS 110 as a pre-requisite for our major courses
  18. 18. Next Steps…Computer Placement Test• Adding critical thinking/scenario type questions to the placement test.CIS 070 – Reduced Class Size [Spring 2013]Stackable Courses• CIS 070 – 8 Weeks [Fall 2013]• CIS 110 – 8 Weeks [Fall 2013]

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