An efficient and robust Odoo ERP system can do amazing things for your business. After implementation of open source / Odoo ERP, you have to provide proper training for your staff to work adequately with the software. But this is the primary part of implementation and integration of the software with your business. What about maintenance and support?
Important Things To Consider For ERP Support and Maintenance
THINGS TO BE REMEMBER FOR ERP
SUPPORT AND MAINTENANCE
Things to be remember for ERP
Support and Maintenance
An efficient and robust Odoo ERP system can do amazing things for your business.
After implementation of open source / Odoo ERP, you have to provide proper
training for your staff to work adequately with the software. But this is the primary
part of implementation and integration of the software with your business. What
about maintenance and support?
Most organizations / companies and business do not even think about the
maintenance and support of their ERP systems. May be one of the reason is its costs.
This Negligence may result in the premature expiration of the software.
To get the most from your software, some points must be kept in mind. Here are
some important things to consider for ERP Support and Maintenance
Improve the ERP with Your Own Advancements
The time will be changing. You cannot expect the same person every time. Some things
have changed. And as we all know “Change is the only constant”. However, it is our duty
to make those changes favorable for the business.
You might have gained some new clients, lost some others, which together might have
led to your company appealing to a completely new demography. You might have gained
some new skills or might have used some new technology. All or any of these growths can
be complemented and utilized with minor improvements with your Enterprise Resource
Planning. If we Ignore, this might hinder the future growing plans for your organization.
Have Your Old Staffs Undergo Training with the New Recruits
A part of your investment in the implementation of the ERP was in training your staffs.
Moreover, it is more than often that the training sessions are neglected mostly during the
maintenance program. Again, you being an angry project manager or boss over this
matter is not the best solution either.
One thing that can be done is to give your former staffs another formal training with the
new recruits for whom you had to arrange training sessions anyway.
Most of your existing staffs and workers are bound to have picked up on some bad habits
and practices over the course of time. Again, they might have even forgotten some of the
Updated training will help every users remain sharp and well informed on how to utilize
the ERP at its peak potential.
Monitor KPIs to Know Where ERP Maintenance Is Required
We all know the saying, “Prevention is better than cure.” Your Network System
Technologies might have become outdated. Or perhaps your equipment have worn
out or are just not powerful enough to keep up with modern day technology /
software. All this might result in a fall in your performance hence efficiency too.
You should have an efficient team to monitor KPI’s. This will alter you on which
place of your ERP is falling and what needs your immediate attention.
Every day and every hour of every day is crucial for your business. Keep it working
Ask Your Employees and Clients
This is your business, your company. You are the boss. However, your staffs are the
people running the entire thing. Ask your employees and staffs about their
suggestions. Listening to them will make their jobs easier; increase their
productivity, which will ultimately benefit your company.
Again, listen to your customers and vendors. They are also a crucial part of your
business. And these people might have some connection or perspective that might
benefit your pursuit for better maintenance of ERP. Ask them about their
previously faced problems with ERP and consider if you are on the edge of facing a
similar difficult situation.
Keep ERP system up to date
Generally, most organizations do not care about upgrades unless there are some bug fixes or face any issue.
Again, these bug fixes are often ignored if the bugs weren’t encountered by the company. Don’t do this!
Take the time to keep your ERP up to date. These updates come in a sequential order. And most ERP
vendors issues some upgrades for your ERP on a regular basis. If you keep avoiding them, then you might
get too far behind the current software iteration and your vendor might even stop supporting you. In
addition to this, these upgrades sometimes have some significant improvements fastened with them, so
you get new features free. So keep your ERP systems up to date and you get a major portion of ERP
maintenance covered up.
You are already aware of the benefits that a powerful ERP can bring in for
your company. That is why you have invested so much money in integrating
and implementing the ERP system with your business.
With proper maintenance and support, this investment will have you covered
for a longer time. Hence, for you as a businessperson, the benefits should be