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Cegos training and development survey 2015

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The Cegos Observatory conducted this study between April and May 2015, with 2,500 employees (who had all been involved in training courses) and 600 HRDs-Training Managers (all working in private-sector companies with over 50 employees).

In each of the 5 countries, France, Germany, United Kingdom, Spain and Italy, 500 employees and 120 HRDs-Training Managers responded to the survey.

Published in: Leadership & Management

Cegos training and development survey 2015

  1. 1. The Cegos Observatory’s Barometer Training & development in Europe June, 23, 2015
  2. 2. 2 Methodology Cegos - 2015 Training Survey The Cegos Observatory conducted this study between April and May 2015, with 2,500 employees (who had all been involved in training courses) and 600 HRDs- Training Managers (all working in private-sector companies with over 50 employees). In each of the 5 countries, France, Germany, United Kingdom, Spain and Italy, 500 employees and 120 HRDs-Training Managers responded to the survey.
  3. 3. 3 Characteristics of the 2015 sample
  4. 4. I - The strategic integration of training policies is lacking
  5. 5. 5 Employees are satisfied with the training courses… particularly managers Overall, regarding the training courses followed, would you say… Cegos - 2015 Training Survey Yes, definitely You acquired new knowledge that is useful for your job in the company Goals and contents were adapted to your needs What you learned from training course will support your professional career Teaching methods were appropriate You were able to implement the acquired knowledge to your job within the company What you learned from this training course will contribute to your professional advancement Your manager actively supported you in implementing what you learned Employees 5 countries For Managers Technicians/Supervisors and Employees/Workers (average) 38% (-7) 36% (-4) 32% (-6) 32% (-5) 34% (=) 28% (-5) 28% (-5)
  6. 6. 6 HRDs-Training Managers: an administrative approach to training Rank the following according to their priority as your contribution to training in your company Cegos - 2015 Training Survey HRD 5 countries Improve training administration Provide employees with the means to learn at any time according to their needs Reinforce the link between training policy and company strategy Develop my role as an advisor on management Implement assessments of training impact and return on investment Top priority 40% 26% 53% 38% 39% 28% 32% 20% 30% 22% 29% 10% Highest value / Lowest value
  7. 7. 7 Assessment of training: practices are standing still 43% 39% 32 % 26% 31 % 26 % 33%42% 29% LowestHighest Employees 5 countries 23% 17%33% "Systematically" Cegos - 2015 Training Survey 2015 2011 29% After finishing a training course, can you tell us if… You were asked to give an opinion or tell whether you were satisfied or not What you learned was evaluated You were asked to give an opinion on what you were able to apply
  8. 8. 8 Employees feel there is a lack of support regarding their training How does your manager support you, during and after, your training ? Cegos - 2015 Training Survey Employees HRDGaps Before training started, through a meeting, to specify goals By helping me implement the knowledge acquired through training When training was finished, through a meeting, to decide on how to implement the knowledge acquired "Systematically" 43%25% 22% 28%22% 19% 18% 41% 50%
  9. 9. 9 Business executives choose their training, workers have it chosen for them Cegos - 2015 Training Survey Concerning the trainings you followed, in general… Employees 5 countries
  10. 10. II - The British exception?
  11. 11. 11 British HRDs and Training Managers are more ambitious regarding training… What are the training priorities in your company ? Cegos - 2015 Training Survey HRD 5 countries Support the company’s strategic plan Adapt employees to the requirements of their job position Attract and hold talented employees Support the employees’ professional project Anticipate developments in employment Maintain employability, especially for those in the most vulnerable positions (unskilled workers, seniors…) Very high priority 54% 43% 42% 38% 45%55% 42%62% 38%57% 28%47% 32%40% 25%45% Highest value / Lowest value
  12. 12. 12 Consequently, British employees are more satisfied with their companies' training policies Do you think your company implements all the necessary means to: Cegos - 2015 Training Survey Employees 5 countries 68 % 65% 65% 63% 73% 69% 68% 68% 67% Correctly identify the skills it needs Inform you very specifically about the training programs you can take Enable your manager to follow your training courses and your achievements Clearly define your needs and allow you to express what you hope to obtain from training Help you understand how company jobs will develop Yes, definitely Yes, more or less 84% 67% Highest value / Lowest value 80% 63% 79% 59% 82% 60% 79% 61%76%
  13. 13. 13 Employees prefer individual training courses ...apart from the British ALL Cegos - 2015 Training Survey EmployeesHRDS-TMs Employees: To progress in your company, do you prefer…? HRD: About employees’ training, what is the main focus in your company? A group training course A personalised training course 62% 54% 57% 70% 62% 68% 57% 62% 63% 51% 60% 53% Majority responses for each each population group
  14. 14. III - The slow decrease in face-to-face training
  15. 15. 15 Face-to-face training continues to decrease… Among these training methods, please indicate which one you used… 91% 87% 44% 49% 43% 38% 37% 36%Blended, including classroom and online trainings Individual instruction (such as tutoring or coaching) Remote online:e-learning modules, virtual classes, training with available online resources… Group training course(s) in a classroom with a trainer 2011 2015- 4 pts - 5 pts + 5 pts Cegos - 2015 Training Survey Employees 5 countries
  16. 16. 16 … and France continues to lag behind as regards other training methods Among these training methods, please indicate which one you used… Group training course(s) in a classroom with a trainer Blended, including classroom and online training Individual instruction (such as tutoring or coaching) Remote online:e-learning modules, virtual classes, … 91% 77% 26% 26% 29% 65% 46% 49% Cegos - 2015 Training Survey Employees 5 countries
  17. 17. 17 The methods deployed are not in line with employee expectations Among the different training options you have used, indicate how well they met your expectations: Individual instruction (such as tutoring or coaching) Group training course(s) in a classroom with a trainer Blended, including classroom and online trainings Remote online:e-learning modules, virtual classes, … 42% 38% 36 % 30% "My needs were well met" Cegos - 2015 Training Survey 87% (rank 1) 49% (rank 2) 38% (rank 3) 36% (rank 4) "Followed this type of course" Employees 5 countries
  18. 18. 18 High level of satisfaction among British employees Among the different training options you have used, indicate how well they met your expectations: Individual instruction (such as tutoring or coaching) Group training course(s) in a classroom with a trainer Blended, including classroom and online trainings Remote online: e-learning modules, virtual classes, … "My needs were well met" Cegos - 2015 Training Survey 30%54% 47% 27% 22%47% 17%39% 52% 44% 37% 34 % Employees 5 countries
  19. 19. 19 A close link between satisfaction and the usefulness of the training Overall, would you say that the training was… Cegos - 2015 Training Survey "Very useful" 49% 40% 37% 36% 26%Average for 5 countries: 38% Overall, regarding the training, would you say you were… 43% 31% 33% 25% 23%"Very satisfied" Employees 5 countries
  20. 20. 20 4 methods lead the way in distance learning: e-learning modules, virtual classroom, videos, ESN During the past three years (2012-2013-2014), have you made these different methods readily available for your employees for training and encouraged their use? Cegos - 2015 Training Survey HRD HRD-TM gaps with employees E-learning modules Virtual classroom, webconference Video, podcast Enterprise social network SPOC*, COOC* MOOC* 21% 17% 20% 13% 17% 13% - 7 + 4 *MOOC – Massive Online Open Course : cours en ligne ouvert à tous *SPOC – Small Private Online Course : cours en ligne restreint à un nombre d’accès limité. *COOC – Corporate Online Open Course : cours en ligne d’une entreprise destiné à ses clients et collaborateurs. + 4 100%
  21. 21. 21 If you have used these training methods during the past three years for your work, indicate their respective proportion: E-learning modules Videos, podcasts Virtual classroom, webconference SPOC, COOC Enterprise social network MOOC Employees 5 countries 32% 25% Highest value / Lowest value 22% 13% 22% 12% 21% 10% 21% 10% 19% 7%
  22. 22. 22 All countries moving towards digital training, Germany and France lag slightly behind What is your opinion regarding this statement: "Training in my company is increasingly digitalized" Yes, I totally agree Yes, I quite agree No, I don’t really agree No, I don’t agree at all Global Cegos - 2015 Training Survey HRD 5 countries
  23. 23. 23 Digitalization seen as a means to reduce costs and standardize training Do you think the digitalization of training is first used… Cegos - 2015 Training Survey To limit the costs of training To ensure all the participants have access to the same training contents To individualize the learning (allow everyone to follow only the modules needed) To measure more easily the knowledge acquired from training To facilitate peer learning through collaborative tools: internal social network… 73% 52% Highest value Lowest Value 61% 38% 51% 40% 21% 12% 39% 14% HRD 5 countries
  24. 24. 24 Synthesis The strategic integration of training policies is lacking ► Top priority: training administration. ► Assessing and measuring the return on investment of training is ranked as the lowest priority ► Still a lack of support for employees as regards their training The British exception? ► British HRDs and Training Managers appear to be the most ambitious in terms of training. ► British employees are also the most satisfied with their companies training policies: Training methods: the gradual decrease in face-to-face training continues ► The training methods implemented by companies are sometimes not in line with the employees expectations ► A very close link between satisfaction and the usefulness of the training: British employees are a good example of that. ► The HRDs and Training Managers in all five countries consider digital training solutions as a means to reduce training costs and to standardise content. Cegos - 2015 Training Survey
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