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While companies have been using various CRM and automation technologies for many years to capture and retain traditional business data, these existing technologies were not built to handle the massive explosion in data that is occurring today. The shift started nearly 10 years ago with expanding usage of the internet and the introduction of social media. But the pace has accelerated in the past five years following the introduction of smart phones and digital devices such as tablets and GPS devices. The continued rise in these technologies is creating a constant increase in complex data on a daily basis.
The result? Many companies don't know how to get value and insights from the massive amounts of data they have today. Worse yet, many more are uncertain how to leverage this data glut for business advantage tomorrow. In this white paper, we will explore three important things to know about big data and how companies can achieve major business benefits and improvements through effective data mining of their own big data.
Dr. Cedric Alford provides a roadmap for organizations seeking to understand how to make Big Data actionable.