"Off to See the Wizard"


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  • To truly understand where VoIP is taking us, it is important to understand where it has come from. While VoIP is not new, the mass market context that we are talking about is new. Technically, VoIP has been revolutionizing the communications space for some time. Voice over IP cost reductions in trunking facilities came first; especially in the international area…. Then we moved to PBX replacement with IP based PBX products….. Now we are moving more toward residental.. With this collective experience now in our pocket, what comes next ?
  • SOAP-Simple Object Access Protocol SIP-Session Initiation Protocol MGCP-Media Gateway Control Protocol SNMP-Simple Network Management Protocol CORBA-Common Object Request Broker Architecture IMAP- Internet Message Access Protocol SMTP- Simple Mail Transfer Protocol LDAP- Lightweight Directory Access Protocol SMPP-Short Message Peer to Peer (SMPP) protocol XML- Extensible Markup Language HTML- HyperText Markup Language VOISS- voice-over-IP solutions
  • Regulatory issues are difficult to control. Take action to anticipate the regulations and build in flexibility. Regulations are going to change for good and bad. And there is no bigger challenge to overcome than the constantly shifting regulatory landscape. Undoubtedly, there will be regulatory changes and while the climate is positive today, lobbying and monitoring will continue. What service providers can do, and as you saw on a previous slide many are doing, is leverage the market opportunity as it currently exists. The key is to ensure that your implementation is flexible enough to adapt with the market, while at the same time, recognizing the operational efficiencies of VoIP now and well into the future.
  • Quality of service has been a problem but the technology is much better. The hardware to do compression and silence detection are very good. And the need for high quality voice can be in question when we consider cellular networks and international calls. Another challenge is quality of service. Talk is cheaper, performance is what counts. When it comes down to it, VoIP can provide a better quality of service than TDM., but at a cost. Today’s market seems to be driven more by price. The good news is the technology is available to solve these problems: Softswitching and media gateway technology is widely available IP networks can be engineered for QOS, low delay Echo cancellers are built into media gateways As a result, nothing short of consistently providing exceptional quality of service can turn the market’s current perception. We in the VoIP industry have something to prove.
  • Click-to-Dial works in conjunction with Voiss Assistant.
  • weve demonstrated that SIP application servers can now offer the same level of feature richness, scalability and robustness as traditional approaches for centrex and pbx services.
  • these are a few things that you can do with voip for enterprise customers that are mostly about equivalency with some service footprint flexibility.
  • Services at the speed of the network are now the norm. Responding to the new customer segments is essential for operators. These services can be very complex in the enterprise market. As I mentioned earlier, VoIP isn’t just about voice. VoIP provides the infrastructure to quickly intro differentiated services It will be a critical piece of an integrated multimedia offering, delivered to a variety of endpoints across the network. Service providers must be able to cost-effectively deliver a variety of vertical applications that allows the end-user customer the flexibility of building their unique, personal experience.
  • SOAP-Simple Object Access Protocol SIP-Session Initiation Protocol MGCP-Media Gateway Control Protocol SNMP-Simple Network Management Protocol CORBA-Common Object Request Broker Architecture IMAP- Internet Message Access Protocol SMTP- Simple Mail Transfer Protocol LDAP- Lightweight Directory Access Protocol SMPP-Short Message Peer to Peer (SMPP) protocol XML- Extensible Markup Language HTML- HyperText Markup Language VOISS- voice-over-IP solutions
  • How do you ensure that VoIP leverages existing investments, provides the quickest deployment of new revenue-generating services, and establishes the foundation for the next-generation network and multimedia services? The key to solving this problem is building flexibility into the network, which will allow the delivery of integrated applications from any point in the network -- signaling, switching and/or access. The architecture must be able to seamlessly evolve as the subscribers’ needs change. And at the same time, address the proliferation of access end points we are seeing in the network (ex., fixed and mobile devices). Service provider should be able to lower costs by delivering service from the most logical and economical point in the network. The applications environment must be open, and easy to deploy best in breed services to the network in the most cost effective manner. Deployed correctly, these new applications will enable service providers and end users greater control, simplified communications and ubiquitous sharing of content (data, files, images, video, text and speech) across all access types.
  • the closing reminder that voip is now real and deployable thanks to several years of technology maturation
  • Technology is offering solutions to enter new markets, reach new customer segments, retain existing customers, and target new customer with new services. You can’t live in a vacuum. The VoIP network has to talk to TDM. We have a lot of transition to do, which is a lot of opportunity for gateways. Some of the transition issues : IP to TDM SS7 to IP AIN to SIP Flexibility is the key to being able to effectively interwork. This will be important for the next 10 to 15 years.
  • "Off to See the Wizard"

    1. 1. “ Off to See the Wizard” VoIP – The Search for Courage Timothy Salapek Tekelec
    2. 2. Agenda <ul><li>Market Perspectives </li></ul><ul><ul><li>History </li></ul></ul><ul><ul><li>Current Climate </li></ul></ul><ul><ul><li>Today's VoIP Business Incentives </li></ul></ul><ul><li>Considerations </li></ul><ul><ul><li>Regulations </li></ul></ul><ul><ul><li>Continuity and Feature Parity </li></ul></ul><ul><ul><li>Quality of Service </li></ul></ul><ul><li>Service Opportunities </li></ul><ul><ul><li>Residential </li></ul></ul><ul><ul><li>Business </li></ul></ul><ul><ul><li>Enhanced </li></ul></ul><ul><li>Network Tour </li></ul><ul><ul><li>Deployment Options </li></ul></ul>Off to See the Wizard Follow the Yellow Brick Road!
    3. 3. A Ten Year History of VoIP The Enterprise Mass Market Voice Long-haul and International Trunk Reduction (PSTN Bypass) PBX Replacement Business Services Residential Applications And Services <ul><li>PSTN </li></ul><ul><li>Dedicated </li></ul><ul><li>Well Managed </li></ul><ul><li>Labor Intensive </li></ul><ul><li>SONET (FR/ATM/MPLS/IP) </li></ul><ul><li>Dedicated </li></ul><ul><li>Well Managed </li></ul><ul><li>Bandwidth Intensive </li></ul><ul><li>Costly </li></ul><ul><li>Public Internet </li></ul><ul><li>Unreliable </li></ul><ul><li>No QOS </li></ul><ul><li>Managed IP Networks </li></ul><ul><li>Semi-Dedicated </li></ul><ul><li>Well Managed </li></ul><ul><li>Bandwidth On Demand </li></ul><ul><li>Cost Effective </li></ul>Trunking “ Computers will never be more than just toys” “ The Internet is just a passing Fad!” “ No one will ever buy bottled water”
    4. 4. VoIP; It’s Been Called… <ul><li>“ The end game” </li></ul><ul><li>“ A platform for innovation” </li></ul><ul><li>“ A driver of broadband deployment” </li></ul><ul><li>“ An enabler of economic growth” </li></ul><ul><li>“ Technology with unlimited potential” </li></ul><ul><li>“ The next killer app” </li></ul><ul><li>“ Our future” </li></ul>VoIP
    5. 5. Why VoIP? • Lower cost? • Higher quality? • Easier to manage? • Faster delivery? Voice over IP has emerged as a major reason for declining spending across local, data and long distance spending. A sizeable number of businesses are currently using VoIP and several of them have also reported considerable savings [25%] usingVoIP Source: Morgan Stanley Telecommunications Services Survey <ul><li>PSTN </li></ul><ul><li>Dedicated </li></ul><ul><li>Well Managed </li></ul><ul><li>Labor Intensive </li></ul><ul><li>SONET (ATM) </li></ul><ul><li>Dedicated </li></ul><ul><li>Well Managed </li></ul><ul><li>Bandwidth Intensive </li></ul><ul><li>Public Internet </li></ul><ul><li>Unreliable </li></ul><ul><li>No QOS </li></ul><ul><li>Managed IP Networks </li></ul><ul><li>Semi-Dedicated </li></ul><ul><li>Well Managed </li></ul><ul><li>Bandwidth On Demand </li></ul>
    6. 6. Public Switched vs VoIP PSTN VoIP Highly Reliable and Available Interoperability (Sometimes) Slow to add features Aggressive to add features Mature Quality of Service Evolving Quality of Service Mature Vendor Proprietary Young Firms Open Platforms Defined Market Focused Growth Market Smart Inside Smart Outside Expensive Infrastructure Costs still unclear Billing is well understood Flat Rate (for now?)
    7. 7. <ul><li>Advanced Features </li></ul><ul><ul><li>CLASS, Business Features, Unified Messaging, Conferencing, Web Portals, Mobility </li></ul></ul><ul><li>New Revenues </li></ul><ul><ul><li>Centrex, Key Systems, PBX, and residential </li></ul></ul><ul><ul><li>Value Add to existing services </li></ul></ul><ul><li>Seamless Transition </li></ul><ul><ul><li>Inter-works with any platform </li></ul></ul><ul><ul><ul><li>Legacy TDM </li></ul></ul></ul><ul><ul><ul><li>Next Generation IP/SIP </li></ul></ul></ul><ul><li>Scalability </li></ul><ul><ul><li>Start Small and Grow </li></ul></ul><ul><ul><li>50 seats to 30,000+ seats </li></ul></ul>Why VoIP?
    8. 8. VoIP Business Incentives <ul><li>The Defensive Response </li></ul><ul><ul><li>Prompted by emergence of high profile VoIP service providers </li></ul></ul><ul><ul><li>Maintain or replace business </li></ul></ul><ul><ul><li>&quot;Fighting fire with fire&quot; </li></ul></ul><ul><li>Issues Addressed </li></ul><ul><ul><li>Loss of residential second line customers </li></ul></ul><ul><ul><li>Erosion of residential base </li></ul></ul><ul><ul><li>Migration of residential and business users to &quot;next generation&quot; providers </li></ul></ul>
    9. 9. VoIP Market Segment <ul><li>Incumbents / IXCs pursuing residential VoIP </li></ul><ul><ul><li>Vonage Reaches 400,000 lines (2/05) </li></ul></ul><ul><ul><li>Qwest Residential VoIP introduced (12/03) </li></ul></ul><ul><ul><li>AT&T CallVantage introduced (3/04) </li></ul></ul><ul><ul><li>Verizon Residential VoIP announced (11/03) </li></ul></ul><ul><li>MSOs have already introduced VoIP in trials or production </li></ul><ul><ul><li>Charter Communications introduced (9/02) </li></ul></ul><ul><ul><li>Time Warner Cable introduced (5/03) </li></ul></ul><ul><ul><li>Cablevision Systems introduced (9/03) </li></ul></ul><ul><ul><li>Cox Communications introduced (12/03) </li></ul></ul><ul><li>Others leading with hosted business services </li></ul><ul><ul><li>SBC Business HIPCS introduced (11/03) </li></ul></ul><ul><ul><li>BellSouth Centrex IP introduced (5/04) </li></ul></ul><ul><ul><li>MCI Advantage expansion to hosted PBX announced (3/04) </li></ul></ul>
    10. 10. VoIP’s Explosive Growth Services & Revenue <ul><ul><li>By 2007, residential broadband telephony services are projected to generate about $1.4 billion in revenues </li></ul></ul>Frost and Sullivan, 2004
    11. 11. Residential VoIP & Broadband Source: Vonage/VoIP Business Weekly VoIP Penetration of U.S. Broadband Accounts <ul><ul><li>Broadband access and VoIP penetration growing simultaneously. </li></ul></ul><ul><ul><li>Opportunity for BYOBB providers </li></ul></ul><ul><ul><li>Competition for access providers </li></ul></ul>
    12. 12. VoIP Business Incentives <ul><li>The Attack / Growth Approach </li></ul><ul><ul><li>VoIP can also help realize the objectives of growth-oriented carriers </li></ul></ul><ul><ul><li>&quot;Fighting fire with water&quot; </li></ul></ul><ul><li>Benefits </li></ul><ul><ul><li>Attract new customers - by offering integrated IP services at reduced cost </li></ul></ul><ul><ul><li>Convert UNE-P subscribers to VoIP </li></ul></ul><ul><ul><li>Expand into new geographic markets - with cost-effective converged next-generation networks </li></ul></ul><ul><ul><li>Increase ROI - by leveraging existing broadband infrastructure to deliver voice services </li></ul></ul><ul><ul><li>Grow revenues - from existing business and residential customers with enhanced applications </li></ul></ul><ul><ul><li>Retain customers - by offering bundled voice, data and Internet services </li></ul></ul>
    13. 13. Agenda <ul><li>Market Perspectives </li></ul><ul><ul><li>History </li></ul></ul><ul><ul><li>Current Climate </li></ul></ul><ul><ul><li>Today's VoIP Business Incentives </li></ul></ul><ul><li>Considerations </li></ul><ul><ul><li>Regulations </li></ul></ul><ul><ul><li>Continuity and Feature Parity </li></ul></ul><ul><ul><li>Quality of Service </li></ul></ul><ul><li>Service Opportunities </li></ul><ul><ul><li>Residential </li></ul></ul><ul><ul><li>Business </li></ul></ul><ul><ul><li>Enhanced </li></ul></ul><ul><li>Network Tour </li></ul><ul><ul><li>Deployment Options </li></ul></ul>
    14. 14. Regulations <ul><li>What is the definition of a VoIP service provider </li></ul><ul><ul><li>Telco or an enhanced service provider </li></ul></ul><ul><li>How should they be regulated - or don't regulate them </li></ul><ul><ul><li>Regulators are reluctant to hamper competition </li></ul></ul><ul><ul><li>Incentives encouraging VoIP development now </li></ul></ul><ul><li>How will this change </li></ul><ul><ul><li>Who will take over and when </li></ul></ul><ul><ul><li>Leverage the market now </li></ul></ul><ul><ul><li>Build flexibility for the future </li></ul></ul>                                    
    15. 15. Quality of Service <ul><li>A perception is VoIP offers lower quality </li></ul><ul><ul><li>From the early experiences of uncontrolled services </li></ul></ul><ul><ul><li>No QoS features on the VoIP network </li></ul></ul><ul><ul><li>Can't control the last mile network performance </li></ul></ul><ul><li>If service is cheaper can the quality be less </li></ul><ul><ul><li>Voice quality in the cellular network is changing user expectations </li></ul></ul><ul><ul><li>But uncontrolled services are the ultimate commodity... many now free </li></ul></ul><ul><li>Carrier grade, high quality solutions are now practical </li></ul><ul><ul><li>NG switching, signaling, applications systems designed with ground-up support for VoIP </li></ul></ul><ul><ul><li>VoIP aware data networks are easy to build, but require engineering, and end to end participation </li></ul></ul>The right technology and engineering is key to a Carrier Grade VoIP network.
    16. 16. Agenda <ul><li>Market Perspectives </li></ul><ul><ul><li>History </li></ul></ul><ul><ul><li>Current Climate </li></ul></ul><ul><ul><li>Todays VoIP Business Incentives </li></ul></ul><ul><li>Considerations </li></ul><ul><ul><li>Regulations </li></ul></ul><ul><ul><li>Continuity and Feature Parity </li></ul></ul><ul><ul><li>Quality of Service </li></ul></ul><ul><li>Service Opportunities </li></ul><ul><ul><li>Residential </li></ul></ul><ul><ul><li>Business </li></ul></ul><ul><ul><li>Enhanced </li></ul></ul><ul><li>Network Tour </li></ul><ul><ul><li>Deployment Options </li></ul></ul>
    17. 17. Where to Get Started <ul><li>Residential </li></ul><ul><ul><li>Residential &quot;Basic&quot; </li></ul></ul><ul><ul><li>Residential &quot;Plus&quot; </li></ul></ul><ul><li>Business </li></ul><ul><ul><li>Centrex Replacement </li></ul></ul><ul><ul><li>PBX Alternative </li></ul></ul><ul><ul><li>Premium VoIP Services </li></ul></ul><ul><li>Good News </li></ul><ul><ul><li>You may not have to &quot;decide&quot; </li></ul></ul>
    18. 18. Residential VoIP Services <ul><li>Residential Basic </li></ul><ul><ul><li>Parity with existing CLASS and Custom calling first-line residential service offering </li></ul></ul><ul><ul><li>Offer the same for less by &quot;eliminating&quot; access costs, bundling for flat-rates </li></ul></ul><ul><li>Residential Plus </li></ul><ul><ul><li>Take advantage of always-on Internet connection </li></ul></ul><ul><ul><li>Add desktop web portal application </li></ul></ul><ul><ul><ul><li>Call Logs </li></ul></ul></ul><ul><ul><ul><li>Click-to-Dial </li></ul></ul></ul><ul><ul><ul><li>Internet Caller-ID / Pop-up Console </li></ul></ul></ul><ul><ul><ul><li>Real-time Call Management </li></ul></ul></ul><ul><ul><ul><li>Find me / One number </li></ul></ul></ul><ul><ul><ul><li>Personalized voicemail and hold announcements </li></ul></ul></ul><ul><ul><ul><li>Subscriber Self Service </li></ul></ul></ul><ul><ul><li>Offer more for the same (or more!) </li></ul></ul>
    19. 19. Web Portal Functions <ul><li>Call Logs / Click to Dial </li></ul>
    20. 20. Web Portal Functions <ul><li>Internet Caller ID / Real-time Call Management </li></ul>
    21. 21. Web Portal Functions <ul><li>Find Me / One Number </li></ul>
    22. 22. Business VoIP Services <ul><li>Centrex Replacement </li></ul><ul><ul><li>Parity with traditional switch-based analog / digital centrex or basic key systems </li></ul></ul><ul><ul><li>Can use multi-line gateways for CPE, as with residential service </li></ul></ul><ul><ul><li>Expand / reduce feature set to create additional tiers or premiums </li></ul></ul><ul><li>PBX Alternative </li></ul><ul><ul><li>Includes the entire complement of features available at a business set with a traditional PBX and more </li></ul></ul><ul><ul><li>Uses display-capable IP phone for CPE </li></ul></ul><ul><ul><li>Can also use multiline gateways or IADs for extension lines </li></ul></ul><ul><ul><li>Provide these services to TDM subscribers through integration of IP-enabled Class 5 </li></ul></ul><ul><li>Call Center </li></ul><ul><ul><li>Call center functionality for groups of agents </li></ul></ul><ul><ul><li>Integrated within the Application Server </li></ul></ul><ul><ul><li>Provides increased revenue with enhanced services </li></ul></ul><ul><ul><li>Distributed Agents </li></ul></ul>
    23. 23. Business Product Positioning <ul><li>“ Local Line” for business </li></ul><ul><ul><li>Area codes can be chosen for targeted customer locales </li></ul></ul><ul><ul><li>Customers can call your business as if you were “in” their area with no long distance charges </li></ul></ul><ul><ul><li>Call branch offices, business associates, as if you were in their area with no long distance charges </li></ul></ul><ul><li>TeleWorker or Work from Home </li></ul><ul><ul><li>Offer business customers a TeleWorker package </li></ul></ul><ul><ul><li>Business phone extension – same number, features as if in the office </li></ul></ul><ul><ul><li>Bundle with broadband </li></ul></ul><ul><ul><li>Could be business sponsored and paid for business/gov’t </li></ul></ul>
    24. 24. Basic Service Continuation <ul><li>Compatible with services in your network </li></ul><ul><ul><li>Ability to service POTS phones and subscribers in place </li></ul></ul><ul><ul><li>Customers existing expectations for CLASS features and services </li></ul></ul><ul><li>New technology must fit transparently in your network </li></ul><ul><ul><li>CALEA / Lawful Intercept </li></ul></ul><ul><ul><li>Emergency Services / 911 </li></ul></ul><ul><ul><li>Operator Services / Directory Assistance </li></ul></ul>Continuation of your basic network services is critical to your business. The VoIP must fit transparently in your network.
    25. 25. Agenda <ul><li>Market Perspectives </li></ul><ul><ul><li>History </li></ul></ul><ul><ul><li>Current Climate </li></ul></ul><ul><ul><li>Todays VoIP Business Incentives </li></ul></ul><ul><li>Considerations </li></ul><ul><ul><li>Regulations </li></ul></ul><ul><ul><li>Continuity and Feature Parity </li></ul></ul><ul><ul><li>Quality of Service </li></ul></ul><ul><li>Service Opportunities </li></ul><ul><ul><li>Residential </li></ul></ul><ul><ul><li>Business </li></ul></ul><ul><ul><li>Enhanced </li></ul></ul><ul><li>Network Tour </li></ul><ul><ul><li>Deployment Options </li></ul></ul>Off to See the Wizard Follow the Yellow Brick Road!
    26. 26. <ul><li>Reliable </li></ul><ul><ul><li>Redundant components </li></ul></ul><ul><ul><ul><li>All call processing events mirrored in real time </li></ul></ul></ul><ul><ul><li>Distributed architecture </li></ul></ul><ul><ul><li>Operates on NEBS compliant operating system (Sun Solaris) </li></ul></ul><ul><li>Scalable </li></ul><ul><ul><li>Larger servers or multiple server pairs </li></ul></ul><ul><li>High Performance </li></ul><ul><ul><li>200 calls per second (cps) per server pair </li></ul></ul><ul><li>Unlimited Partitions to be able to support deployment to large customer base </li></ul><ul><ul><li>Each partition provides customer specific features, number plans, applications, etc. </li></ul></ul><ul><li>Standards Based </li></ul><ul><ul><li>SIP, MGCP, SNMP, CORBA, IMAP, SMTP, SOAP, LDAP, SMPP, XML, HTML </li></ul></ul>VoIP Architecture
    27. 27. The Architecture for VoIP POTS xDSL & FTTx Cable Fixed Wireless Mobile Integrated Multimedia Applications Next Generation Switching Signaling Applications System Signaling Applications System Wireline Networks Packet Network <ul><li>Call control </li></ul><ul><li>Media interworking </li></ul><ul><li>Media processing </li></ul>SS7 IP SS7 IP SS7 IP SS7 IP Wireless Networks
    28. 28. Realizing VoIP Enhanced Services <ul><ul><li>Single investment unlocks multiple revenue opportunities </li></ul></ul><ul><ul><li>Proven products are now available that can offer packet-enabled services to both wireline and packet subscribers simultaneously </li></ul></ul><ul><ul><li>Agility and affordability of Next-Generation platforms now allows installation side by side or in place of existing legacy hosts </li></ul></ul>TDM Web Portal User w/ Traditional TDM Access SIP/ VoIP Tandem Network Packet Enabled Class 5 Hosted Application Server POTS Web Portal User w/ Residential VoIP SIP/ VoIP HTTP VoIP CPE IP Network
    29. 29. VoIP Architecture MDU - Multi-Dwelling Units Analog Users IP Phone Users Home; Telecommuter Analog Phone Data FW Router/IAD Cable / Fiber /DSL Office/Branch Office IAD Cable / Fiber /DSL T1 Modem Application Servers Call Agents Database Agent Session Border Controller Gateway (SIP to PRI, e.g. Cisco 5350) Integrated Next Generation Solution Public Internet IP –Soft Phone Router SW/FW PBX/KSU IAD IP Phones Legacy Phones Road Warrior <ul><li>Single Investment </li></ul><ul><li>Supports multiple access technologies </li></ul><ul><ul><li>Including &quot;off-net&quot; subscribers connected via public Internet / peering </li></ul></ul><ul><li>Applicable to residential and business </li></ul><ul><li>Integrate enhanced services and Applications </li></ul><ul><ul><li>Web Portal / IP Centrex / Unified Messaging </li></ul></ul>PSTN Legacy Switch IP Network
    30. 30. VoIP Architecture <ul><li>Robust, Flexible, and Scalable Solution for Packet and TDM based Telephony </li></ul>ISUP PSTN rb 08/04 E911 CALEA <ul><li>Advanced VoIP Feature Delivery </li></ul><ul><li>Find-Me / Follow-Me </li></ul><ul><li>Web Portal </li></ul><ul><li>Visual Voice Mail / Unified Messaging </li></ul><ul><li>and More! </li></ul>T7500 SIP, SCCP, MGCP, H.248 Integrated IP Feature Server POTS Integrated IP VoIP Managed IP Network STP STP IP-Centrex MGCP H.248 SIP FE (10/100BT) Broadband POTS GR-303 CAS PRI IMT A-Link Consolidation FE (10/100BT)
    31. 31. Application Server Platforms <ul><li>Call Agent Servers: </li></ul><ul><ul><li>Controls & Routes Voice Signaling and provides PBX-like call processing and voice mail features. </li></ul></ul><ul><ul><li>NEBS Compliant servers are supported and available for an additional fee. </li></ul></ul><ul><li>Database Agent Server/E-mail/Web </li></ul><ul><ul><li>Serves as a single point of contact for accessing the Database which is stored on this server. </li></ul></ul><ul><ul><li>E-mail - Storage of voice mail in an IMAP email format. Service providers may choose either Sun (Netscape) Messaging, or Stalker as the message Store. </li></ul></ul><ul><ul><li>Web Server - Graphical User Interface for end-user, enterprise administrator and service provider provisioning. </li></ul></ul><ul><ul><li>NEBS Compliant servers are supported and available for an additional fee. </li></ul></ul><ul><li>Conferencing </li></ul><ul><ul><li>Ability to have a single conference call with up to 100 participants. Ad Hoc (On-demand) and Meet-Me Conference functionality are supported and available for an additional fee (optional functionality). </li></ul></ul><ul><ul><li>NEBS Compliant </li></ul></ul>
    32. 32. Application Server Platforms <ul><li>Session Border Controller (V-SBC): </li></ul><ul><ul><li>Provides protection from the Public Network for Tekelec 6000 devices and provides a multiple protocol interface for CPE Endpoints to access the Call Agent Servers. The V-SBC also is configured for short circuiting to allow RTP streams to stay at the CPE location thereby reducing the amount of bandwidth needed for the call. Supports short circuiting for NAT, PAT and even sites with no Data Firewall. </li></ul></ul><ul><ul><li>NEBS Compliant </li></ul></ul><ul><li>Streaming Media Server/DTMF Proxy </li></ul><ul><ul><li>Provides media streaming for playing & recording of announcements, voice mail and music-on-hold. </li></ul></ul><ul><ul><li>When Subscribe/Notify is not configured for a SIP device or cannot support RFC2833, the DTMF Proxy can be configured to “listen” in on SIP transmissions and then generate the DTMF to the Call Agent for call routing. </li></ul></ul><ul><ul><li>NEBS Compliant </li></ul></ul>
    33. 33. Applications <ul><li>Enables three types of services with associated applications: </li></ul><ul><ul><li>Business IP Centrex/Hosted PBX </li></ul></ul><ul><ul><ul><li>Conferencing (On Demand and Meet-Me, optional feature) </li></ul></ul></ul><ul><ul><ul><li>Voice Mail/Unified Messaging </li></ul></ul></ul><ul><ul><ul><li>Web Portals </li></ul></ul></ul><ul><ul><ul><li>Session Border Controller / NAT Traversal </li></ul></ul></ul><ul><ul><ul><li>Optional Functionality </li></ul></ul></ul><ul><ul><ul><ul><li>Front Desk and/or Auto Attendant </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Informal Call Center (Hunt Groups and ACD) </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Mobility Applications </li></ul></ul></ul></ul><ul><ul><li>PBX Trunking </li></ul></ul><ul><ul><ul><li>Integrated access service for customers with existing PBX or Key System </li></ul></ul></ul><ul><ul><li>Residential VoIP Services </li></ul></ul><ul><ul><ul><li>Voice Mail </li></ul></ul></ul><ul><ul><ul><li>Conferencing </li></ul></ul></ul><ul><ul><ul><li>Web Portal </li></ul></ul></ul><ul><ul><ul><li>Session Border Controller / NAT Traversal </li></ul></ul></ul><ul><ul><ul><li>CLASS feature set </li></ul></ul></ul>
    34. 34. Deployment Options <ul><li>Cap and grow strategy </li></ul><ul><ul><li>New customers can be provisioned on the IP telephony platform </li></ul></ul><ul><ul><li>Legacy equipment is maintained for the existing customer base to serve its useful life </li></ul></ul><ul><ul><li>New requirements for traditional GR-303, LNP, A-link consolidation enhancements </li></ul></ul><ul><li>Overlay </li></ul><ul><ul><li>As an application specific adjunct to existing networks </li></ul></ul><ul><li>Replace an existing system </li></ul><ul><ul><li>May be discounted by the manufacturer </li></ul></ul><ul><ul><li>Support costs increasing </li></ul></ul><ul><ul><li>The new end to end solution provides fully functional Class 4 / 5 infrastructure and services </li></ul></ul>
    35. 35. VoIP Today Session Border Traversal In-network solution – no reconfiguration, no truck rolls Integration Integrated voicemail, conferencing – faster development Applications Desktop Integration, Mobility, Productivity & Business Apps built on a PBX feature set base Open Platform/ Interoperability IP phones & IADs - SCCP, MGCP, SIP, APIs, trunking gateways, softswitches Business Success Portfolio Expertise, tools and services to accelerate service provider time-to-revenue Administration Browser-based, wizard-driven, Partitioning Plug and play Reliability Designed for 99.999% with REDUNDANCY Scalability and Performance Up to 100,000 users and 200 calls per second Customer Service Experienced team dedicated to respond to all customer needs
    36. 36. Future of VoIP <ul><li>Offers more than POTS equivalency </li></ul><ul><li>Access/Transport becomes a commodity </li></ul><ul><li>Voice becomes basis for packet-enabled/centric apps </li></ul><ul><li>Voice becomes the content for applications such as PTT, Voice recognition, IM, UM </li></ul><ul><li>Brings solid revenue-generating opportunities </li></ul><ul><li>Achieves home stereo quality </li></ul><ul><li>Signaling plays a vital role in IP networks and delivering VoIP services </li></ul>
    37. 37. Timothy Salapek 919-349-7909 [email_address] Thank You!