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  1. 1. Business Continuity Despite Anything Frank Grillo Executive Vice President of Marketing Cypress Communications April 29, 2008
  2. 2. Cypress Provides: Communications as a Service <ul><li>Fully managed hosted VoIP and unified communications solution </li></ul><ul><li>Integrates PBX functionality with unified communications & collaboration </li></ul><ul><li>Inherent Business Continuity </li></ul><ul><li>Winner of Frost & Sullivan Innovation Award for telecom disaster recovery </li></ul><ul><li>20+ years of experience managing enterprise communications </li></ul><ul><li>Over 6,500 customers and 65,000 handsets in 29 major markets </li></ul>Product Innovation Award for Telecom Business Continuity
  3. 3. Business Continuity: Is Your Business Ready? <ul><li>For unplanned events? </li></ul><ul><ul><li>Tornadoes (U.S. Storm Prediction Center has recorded 491 confirmed tornadoes for 1Q 2008—2.5 times more than 10-year average.) </li></ul></ul><ul><ul><li>Hurricanes and Tropical Storms </li></ul></ul><ul><li>Industry regulation requirements? </li></ul><ul><li>Do you have insufficient financial and personnel resources? </li></ul>
  4. 4. When the Squirrel “Strikes” <ul><li>In the “dark” on 4/3/08… </li></ul><ul><li>7,000 Midtown Residents </li></ul><ul><li>Colony Square </li></ul><ul><ul><li>700,000 sq feet of office space </li></ul></ul><ul><ul><li>140,000 sq feet of retail space </li></ul></ul><ul><ul><li>467 room Hotel </li></ul></ul>And it wasn’t the first time! Squirrel also caused power outage affecting 7,000 people on the south side of Atlanta in June 2007.
  5. 5. Cypress Network: Survivability, Redundancy and Quality of Service <ul><li>Purpose-built and architected specifically for VoIP. </li></ul><ul><li>Engineered for 99.999% availability, with no single point of failure. </li></ul><ul><li>QoS managed from handset across LAN/WAN and IP network. </li></ul><ul><li>Fully meshed, with logical and virtual paths to/from each city, connecting it directly to every other city on the network </li></ul><ul><li>Redundant devices for maximum communications availability. </li></ul><ul><li>Designed to automatically detect potential faults and self correct. </li></ul><ul><li>Monitored real-time, 24x7. </li></ul>
  6. 6. Cypress Ensures Business Continuity <ul><li>POP Diversity </li></ul><ul><li>Network & Circuit Diversity </li></ul><ul><li>Equipment redundancy </li></ul><ul><li>WAN Failover </li></ul><ul><li>Continue to communicate with any Internet connection </li></ul><ul><ul><li>Make and receive calls </li></ul></ul><ul><ul><li>Get voicemail </li></ul></ul><ul><ul><li>Java-based soft client </li></ul></ul>
  7. 7. Case Study: Montauk Financial <ul><ul><li>Financial Services Firm </li></ul></ul><ul><ul><li>100 employees at HQ </li></ul></ul><ul><ul><li>250 affiliates across U.S. </li></ul></ul><ul><ul><li>Required business continuity strategy and Sarbanes-Oxley compliance </li></ul></ul><ul><ul><li>Needed uninterrupted voice and data communications </li></ul></ul><ul><ul><li>Needed flexibility for future growth </li></ul></ul><ul><ul><li>Solution includes converged desktop and soft phones, collaboration, file sharing, Web conferencing, real-time presence, business continuity. </li></ul></ul>“ The development and management of a business continuity plan is paramount for our business. With C4 IP, our business will be protected should we experience a disaster. We’ll be able to quickly reroute our communications and be up and running, business as usual, in no time. ” Thomas Cottingham Senior Vice President and Business Information Officer Montauk Financial Testimonial:
  8. 8. Case Study: Pillsbury Winthrop Shaw Pittman LLP <ul><ul><li>Global law firm with 11 U.S. locations </li></ul></ul><ul><ul><li>2,600 handsets </li></ul></ul><ul><ul><li>1,800 employees & partners </li></ul></ul><ul><ul><li>Largest hosted VoIP deployment </li></ul></ul><ul><ul><li>Conducted extensive VoIP research </li></ul></ul><ul><ul><li>Solution includes desktop phones, soft phones, collaboration, unified messaging, conferencing, real-time presence, unified dialing plans, ACD, customized business continuity plan, and more! </li></ul></ul>“ After listening to our business requirements, Cypress presented a unique solution that combined a state-of-the-art comprehensive Voice over IP system with management and support that ensure the quality of service we require.“ Warren Jones, CIO Pillsbury Winthrop Shaw Pittman LLP Testimonial:
  9. 9. <ul><li>Visit our website </li></ul><ul><ul><li>www.cypresscom.net </li></ul></ul><ul><li>E-mail me at fgrillo@cypresscom.net </li></ul>Learning More about Cypress Communications