Carwyn Morgan

Sydney, Australia Australia

Infrastructure Control Centre (ICON) Duty Manager Sydney Trains

Logistics / Supply Chain

I am a Telecommunications professional and have worked in the industry for over 16 years in various roles in Network Operations. I have a proven track record of developing new ideas and motivating a team as well as consistently exceeding targets that have been set. Key Skills * Network Operations & Incident Management * Root Cause Analysis & Error Correction * Customer Relationship Management * Process Improvements & Change Management * Technical Support & Support-Related Processes * Cloud-Based Services Management * Voice, Transmission & IP Networks. * Communication, Presentation & Networking Career Profile * Promoted from Senior Voice NOC Engineer to V...