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Tips and Tricks for Water, Waste, and Stormwater

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Water utilities are going through a transformation due to the increased use of the types of technology and knowledge Cartegraph provides. Join the City of Kingsport, TN as they share their best tips and tricks to make the system work for your water, waste, or stormwater operations by employing features like repeat work orders, preventative maintenance, automation manager, and more.

Published in: Government & Nonprofit
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Tips and Tricks for Water, Waste, and Stormwater

  1. 1. WATER, WASTE, AND STORMWATER KRISTEN STEACH Asset Manager, City of Kingsport Tips and Tricks for
  2. 2. TIPS AND TRICKS FOR WATER, WASTE, AND STORMWATER When the Public Think of Water Problems....
  3. 3. TIPS AND TRICKS FOR WATER, WASTE, AND STORMWATER But, We Know This is Also an Issue Close to Home
  4. 4. TIPS AND TRICKS FOR WATER, WASTE, AND STORMWATER Clean Water, Public Health, Serving Citizens Kingsport, TN Water Utilities Division • 53 sq. miles, 51,000+ population • 850+ miles of water mains (37,000+ metered connections) • 550+ miles of sanitary sewer mains • 140 miles of storm infrastructure (in GIS) • 85 Water Utilities employees • Cartegraph OMS, December 2014
  5. 5. TIPS AND TRICKS FOR WATER, WASTE, AND STORMWATER Wastewater Maintenance—Field Work • Detailed task information • Create follow-up tasks and/or check mark tasks for review • Collect asset information • Pictures, pictures, pictures! • Inspections HOW WE WORK
  6. 6. TIPS AND TRICKS FOR WATER, WASTE, AND STORMWATER Wastewater Maintenance—Office • Creative with Filtering • Preventative Maintenance Plans • Repeat Work Orders • Multi-Department Project Coordination HOW WE WORK
  7. 7. TIPS AND TRICKS FOR WATER, WASTE, AND STORMWATER Water Distribution Maintenance—Field Work • Custom Task Views for the different types of field worker • Information in field to help with decision making • Good data back for other reports and users HOW WE WORK
  8. 8. TIPS AND TRICKS FOR WATER, WASTE, AND STORMWATER Non-metered water usage (used for water loss reporting)
  9. 9. TIPS AND TRICKS FOR WATER, WASTE, AND STORMWATER Water Distribution Maintenance—Office • Reports • Automation Manager • Autogenerate Tasks • Send Notifications • Require Fields HOW WE WORK
  10. 10. TIPS AND TRICKS FOR WATER, WASTE, AND STORMWATER For System Users Take Home Points • Remember that if it is taking you a long time, there has to be an easier way. • Think through your current processes, is there room to simplify or expand? • Identify your shortcomings, then develop safeguards. • Make the system work for you!
  11. 11. QUESTIONS?
  12. 12. Cartegraph empowers cities and counties to become high-performance governments. UNCOVER MORE ABOUT HIGH PERFORMANCE AT CARTEGRAPH.COM

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