Best Practices in Communications for Managers

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Connect with Caroline Kealey at Ingenium Communications:

WEBSITE: http://www.ingeniumcommunications.com
TWITTER: @CarolineKealey
SUBSCRIBE to the Results Map Blog: http://www.resultsmap.com/category/blog/

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Best Practices in Communications for Managers

  1. 1. BEST PRACTICES IN COMMUNICATIONS FOR MANAGERS
  2. 2. 3
  3. 3. WHAT? 1
  4. 4. COMMUNICATION PERFORMANCE
  5. 5. CONNECTION CONVERSATION COMMUNICATION COLLABORATION COMMUNITY
  6. 6. COMMUNICATION IS ABOUT EXCHANGE INFORMATION IDEAS EMOTION 7
  7. 7. WHY? 2
  8. 8. SO WHAT ARE YOU MISSING?
  9. 9. HOW? 3
  10. 10. E M O INFORMATION I O N 15
  11. 11. 17
  12. 12. PEOPLE HEAR WHAT YOU FEEL NOT WHAT YOU SAY
  13. 13. TIPS FOR MANAGERS 1 BE PROACTIVE. Take the initative to reach out. If you don’t have the information you need, find it. 2 360° THINKING. Consider who would benefit from information broadly – up, down and across the organization. 3 BE TIMELY. Communicate as soon as there is a need to – even if all the details are not yet clear. 4 FAVOUR FACE-2-FACE. Wherever possible, communciate in person through conversations, meetings or just walking around. 5 LISTEN. Remember that communications is about exchange and dialogue – listen for cues and adjust your message as needed. 21
  14. 14. WWW.INGENIUMCOMMUNICATIONS.COM @carolinekealey caroline@ingeniumcommunications.com
  15. 15. BE Strategic, add value, do more with less. Want to become a communications rock star? Get started with the Results Map Handbook. Full of easy to use templates, worksheets, samples and case studies covering the full spectrum of communications, the Handbook is your ticket to stardom. Get your copy today! BUY NOW for $129 Learning Opportunities Book Using tools and templates that are easily applied to your day-to-day, our retreats and training workshops provide common ground that can transform the strategic impact of your communications team. Find the workshop that’s right for you! YOUR WORKSHOP NOW info@resultsmap.com 613.729.1721 www.resultsmap.com

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