TIPS FOR MANAGERS
BE PROACTIVE. Take the initative to reach out. If you don’t have the
information you need, find it.
360° THINKING. Consider who would benefit from information broadly
– up, down and across the organization.
BE TIMELY. Communicate as soon as there is a need to – even if all the
details are not yet clear.
FAVOUR FACE-2-FACE. Wherever possible, communciate in person
through conversations, meetings or just walking around.
LISTEN. Remember that communications is about exchange and
dialogue – listen for cues and adjust your message as needed.
BE Strategic, add value,
do more with less.
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