Maria Rodriguez has over 25 years of retail management experience. She holds a Bachelor's degree in Business from the University of Texas at Brownsville. Her experience includes managing bookstores at Follett Higher Education and Barnes & Noble, as well as managing stores for Pier One Imports, Victoria's Secret, and Afterthoughts Boutique. She has a proven track record of supervising staff, monitoring inventory, and implementing policies to improve operations and maximize profits. Currently, she manages a staff of 20-30 employees and oversees the purchase, sale, and inventory of a $2.5 million bookstore.
1. MARIA DEL CARMEN RODRIGUEZ
290 Palmero St -San Benito, Texas 78566 -(956) 534-4473- ac.rodriguez.290@hotmail.com
PROFILE
• Over 25 years of management experience
• Significant experience in retail at both the public and educational sector
• Thorough understanding of public relations and marketing in the overall business context
• Trained in recruiting and managing a highly skilled and motivated workforce
• Team player with attention to detail and visionary supervisor with respect for compliance
• Excellent written and verbal communication skills
• Fluent in Spanish
EDUCATION
The University ofTexas at Brownsville
Bachelorsof Business 2015
Associates of Business 2012
PROFESSIONAL EXPERIENCE
Follett Higher Education August 2015 to present
• Manage a full and part-time staff of 20-30 employees
• Prepare work schedules,assign specific duties and train staff
• Continually monitor staffing needs: interview and hire all new employees
• Supervise the purchase,sale and inventory of $2.5 million book store
• Work closely with university administrators and faculty to determine book orders
• Recommend and implement procedural and policy changes to improve operations such as supply
changes and the disposal of records
• Perform daily sales floor work: greet and assist customers, stock shelves and review inventory
• Assess professional appearance of store,plan layouts, and design displays
Barnes & Noble August 2006 to Present
The University of Texas at Brownsville
Store Manager
• Manage a full and part-time staff of 20-30 employees
• Prepare work schedules,assign specific duties and train staff
• Continually monitor staffing needs: interview and hire all new employees
• Supervise the purchase,sale and inventory of $2.5 million book store
• Work closely with university administrators and faculty to determine book orders
• Recommend and implement procedural and policy changes to improve operations such as supply
changes and the disposal of records
• Perform daily sales floor work: greet and assist customers, stock shelves and review inventory
• Assess professional appearance of store,plan layouts, and design displays
Pier One Imports July 2004 to August 2006
Senior Assistant Manager
McAllen, Texas
• Supervised 20-25 of full and part-time staff and coordinated assignments
• Responsible for $1.5 million budget
• Interviewed, hired and trained new employees on store policies and departmental procedures
• Conducted employee evaluations and provided recommendations for personnel action such as:
retention, promotion, transfer and dismissal of workers
• Recorded delivery of merchandise, compared merchandise orders and reported discrepancies to
control costs and maintain correct inventory levels
• Inspected merchandise to ensure it was correctly priced and displayed
2. Rodriguez
2
Victoria's Secret
Co-Director March 2000 to July 2004
McAllen, Texas
• Supervised 30-50 of full and part-time staff and coordinated all activities for store
• Responsible for a $6.0 million yearly sales
• Trained staff and oversaw performance evaluations
• Formulated pricing policies for sale of merchandise, enforced human resources for team, build
foundation of coaching principles, developed action plans by using SMART action plans
• Implemented store policies set forth by merchandising board
• Coordinated activities of non-merchandising departments such as: purchasing, credit,
accounting and advertising
• Ensured merchandising departments obtained optimum efficiency of operations with minimum
costs in order to maximize profits
Afterthoughts Boutique
Store Manager
McAllen, Texas August 1989 to December 1999
• Managed the operation of the boutique business for ten years
• Supervised 10-12 of full and part-time employees?
• Monitored customer preferences to determine focus of sales efforts
• Reviewed operational records and reports to project sales and determined profitability
• Resolved customer complaints regarding sales and service
• Store was #1 from 1990-1997 and recognized for numerous customer service awards
The Jewel Box April 1987 to June 1989
Co – Manager
Los Angeles, California
• Managed retail store and supervised 5-10 of employees
• Planned and prepared employee work schedules and sales
• Coordinated sales promotion for the store
• Supervised merchandise displays and advertising, advised staff on preparing merchandise
• Oversaw store inventory, reconciled cash with sales receipts and ensured appropriate daily
operating and transaction records
McCoy's Building Supply March 1984 to April 1987
Cashier & Receptionist
Pharr, Texas
• Served as store cashier and receptionist
• Responsible for computing bills, itemizing lists and tickets for amount due utilizing cash
register
• Issued receipts, refunds, credits, and change due to customers
• Offered customers carry-out service at the completion of transactions
• Received payment by cash, check, credit cards, vouchers, and automatic debits
References available upon request