Consumers syllabus

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Consumers syllabus

  1. 1. Part III: Options<br />Students must study TWO of the following Options.<br />Option 1: Consumers25% of course time<br />Principal focus: Through the use of contemporary examples, students investigate the legal rights of consumers and the effectiveness of the law in achieving justice for consumers.<br />Themes and challenges to be incorporated throughout this topic:<br />the role of the law in encouraging cooperation and resolving conflict in regard to consumers <br />issues of compliance and non-compliance <br />laws relating to consumers as a reflection of changing values and ethical standards<br />the role of law reform in recognising the rights of consumers <br />the effectiveness of legal and non-legal responses in achieving justice for consumers.<br />Students learn about:1. The nature of consumer lawthe developing need for consumer protectionthe definition of consumerobjectives of consumer lawscontracts – types, elements, terms, exclusion clausesstandards implied by statutesunjust contracts – common law and statutory protectionthe role of negligence in consumer protectionregulation of marketing and advertising: statutory protection, non-statutory controls on advertising occupational licensingStudents learn to:outline the developing need for consumer protectionoutline the objectives of consumer lawexamine the nature, function and regulation of contracts evaluate the effectiveness of the regulation of marketing, advertising and product certification in achieving consumer protectionexamine the role of occupational licensing in achieving consumer protection2. Consumer redress and remediesawareness and self-helpstate government organisationsfederal government organisationsindustry organisationsthe role of tribunals and courtsthe role of non-government organisations the role of the mediaconsumer remedies: individual, societyrecognise the importance of awareness and self-helpexamine the range of different remedies available to consumersevaluate the effectiveness of non-legal and legal measures in achieving justice for consumers3. Contemporary issues concerning consumersIssues that must be studied:creditproduct certificationmarketing innovationstechnology.identify and investigate these contemporary issues involving the protection of consumers and evaluate the effectiveness of legal and non-legal responses to these issues. <br />

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