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Ritella Impedovo (2014)

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Ritella Impedovo (2014)

  1. 1. IL PROCESSO DI APPROPRIAZIONE DELLA TECNOLOGIA IN CONTESTI DI TRAINING AZIENDALE: STUDIO DI UN CASO IV Congresso Nazionale CKBG “Tecnologia e Leggerezza” ovvero come rimuovere ‘peso’ dagli individui, organizzazioni, comunità, città Pavia, 29-31 Gennaio 2014 G. Ritella, M. A. Impedovo Università degli Studi di Bari – Dipartimento di Scienze dell’educazione, Psicologia e Comunicazione E-mail: gritella@gmail.com, aimpedovo@gmail.com
  2. 2. TEORIE DI RIFERIMENTO  Teoria dell’attività (Leont’ev, 1978; Vygotskij, 1990)  Processi di mediazione  Dinamica tool/object (Engeström, 2000)  Instrumental genesis (Beguin & Rabardel, 2000, 2005)  Tre livelli di schemi d’uso: 1) sviluppo di schemi d’uso di nuovi strumenti; 2) schemi di azione mediata; 3) schemi di attività collettiva mediata.
  3. 3. CONTESTO E CORPUS DEI DATI Progetto Di.Co.Te. (Discourses in Communities of Practice Through Technology) di PMI pugliesi  Percorsi di training di 3 sessioni ciascuno implementati in 16 PMI.  Raccolta dati durante il training attraverso:   Compilazione di una storia d’uso;  Videoregistrazione delle visite aziendali e delle attività online
  4. 4. OBIETTIVO E DOMANDE DI RICERCA Indagare i processi di appropriazione di alcuni strumenti tecnologici introdotti in contesti di piccole e medie imprese. Se e come le tecnologie del progetto sono trasformate in tool che mediano l’attività?
  5. 5. ANALISI DEI DATI  Definizione delle categorie di analisi:  Schemi d’uso  Schema di azione mediata dallo strumento  Schemi di attività collettiva mediata dallo strumento  Object  Tool  Lettura delle storie d’uso, analisi dei video  Selezione del caso  Categorizzazione dei video con segmentazione di clip categorizzabili
  6. 6. SCHEMI D’USO: TABELLA DI SINTESI I visita (01:51:30) II visita (01:50:37) III visita (01:49:24) 77% 71% 44% Schemi di 23% azione mediata 29% 46% Schemi di azione collettiva mediata 0 0 10% Totale 100% 100% 100% Schemi d’uso (presenti/assenti)
  7. 7. CONCLUSIONI Il processo di appropriazione dello strumento è complesso. Strumenti come lo script hanno solo parzialmente sostenuto il raggiungimento di questo obiettivo;  Affinché vi sia un processo più completo di appropriazione occorrerebbe un training più lungo che sostenga l´integrazione dello strumento nelle pratiche di lavoro;  Il training richiede la strutturazione di attività di apprendimento appositamente disegnate, coinvolgendo gli stessi destinatari finali. 
  8. 8. GRAZIE PER L’ATTENZIONE!

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