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Virtual Workforce Trends: What is HR's Role?


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Part 1: Virtual Workforce Trends

• 2013 SHRM Workforce Trends report
• HR’s response to workforce trends
• Role of technology in a virtual workforce

Part 2: HR’s Role in Managing Virtual Teams

• HR’s role in supporting virtual teams
• Becoming more engaged in the success of your virtual workforce

Current workforce trends suggest that HR leaders are faced with the toughest challenges to attracting, rewarding and retaining talent. Research suggests that compensation alone is not doing the trick to solve the talent crisis. Employees are relying on employers to provide flexible work schedules and arrangements to balance work and life.

Technological advancements have made it possible to conduct business virtually anywhere in the world. More organizations are taking advantage of the ability to expand their brands and to connect their workforces, as well. Forty-two percent of HR Professionals said the use of technology to eliminate geographic barriers in the workplace would have a major impact on business operations in the near future. In a related trend, a combined 85% of HR reps said an increased use of virtual teams would affect the U.S. workplace in the next five years as reported by the 2013 SHRM Workplace Forecast. As these workforce trends become the “new normal” in the way employees work, companies are relying on HR to support virtual leaders and global virtual teams to be engaged and effective.

This webinar will focus on the current workforce trends of 2013 as well as provide HR professionals with strategies on forming and norming virtual teams, building trust and accountability of virtual teams, resolving conflict amongst virtual teams, delivering training, and implementing collaboration and communication tools.

Raymond Lee launched Careerminds in 2008, a virtual outplacement company. He brings over 18 years human resource leadership, virtual career consulting, and outplacement experience to Careerminds. Raymond pioneered the concept of virtual outplacement after experiencing years of traditional outplacement in a variety of HR roles. Over his career, he planned and executed several large-scale layoffs and in his last role set up a costly in-house brick and mortar outplacement center for displaced employees to access.

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Published in: Business, Technology
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Virtual Workforce Trends: What is HR's Role?

  1. 1. Virtual Workforce Trends: What is HR’s Role? By Raymond Lee
  2. 2. Raise Your Hand Do You Work Virtually?
  3. 3. Professionals work full-time from home 3.1 million
  4. 4. How Often Do you Work Virtually?
  5. 5. Work remotely at least 1 day per month 16 million
  6. 6. #1 Work Colleague
  7. 7. Number of professionals who want to work from home 79 percent
  8. 8. May 2013 SHRM Workforce Forecast Top Workforce Trends According to HR Professionals
  9. 9. #1 Challenge HR Executives Face “Retaining and Rewarding the Best Employees”
  10. 10. Tactics to Retaining and Rewarding the Best “Providing Flexible Work Arrangements”
  11. 11. Top Economic and Employment Trends “Rise in Fuel/Gasoline Prices impact the Workplace”
  12. 12. Technology Connects Global Employees Remotely
  13. 13. Virtual Team Virtual Workforce Do you support the following?
  14. 14. Why Go Virtual? “Retention & Cost”
  15. 15. HR’s Role in Supporting Virtual Employees Technology Policy Training Monitoring Engagement
  16. 16. Policy: Do you have a policy on Virtual Work? Telecommuter Mobile Worker Remote Worker
  17. 17. Virtual May Not Be For Everyone?
  18. 18. What are the right positions for Virtual?
  19. 19. Personality Profile Comparison
  20. 20. Training: On-boarding virtual employees Company Intranet eLearning Hoteling
  21. 21. Challenge for virtual employees Engagement
  22. 22. Social Collaboration Tools Corporate Movement • CRM Chatter – Salesforce • Yammer – Microsoft • Google Hangouts! • Corporate Solutions  Instant messaging
  23. 23. Monitoring: Virtual Performance Management
  24. 24. Conflict Among Virtual Employees
  25. 25. Team Member Location (Time Zone) Communication Preference DiSC Profile Strengths Weaknesses Rex (Team Lead) Denver, CO (Mountain) E-Mail, Instant messaging, WebEx, Inspirational Building & maintaining trust, Performance Mgmt, and Networking Use of information technology John Wilmington, NC (Eastern) Telephone Perfectionist Networking face to face Use of technology and spanning boundaries Joyce San Francisco, CA (Pacific) Email and Instant Messaging Persuader Self Management & Project Management Networking Charlotte Toronto, Canada (Eastern) SharePoint; Web conferencing (with video) Persuader Use of Technology Interpersonal Awareness & project management Adam Dallas, TX (Central) Instant messaging & discussion boards Counselor Networking via technologies Use of technology Brenda New Orleans, LA (Central) Instant messaging, blogs, SharePoint Objective Thinker Use of Technology Self Management Virtual Team Member Matrix
  26. 26. ONLINE at Thank you Careerminds is a leader in outplacement 2.0, serving the U.S. and Canada. We’d like to learn more about your outplacement strategy and how it can evolve to deliver better results. Raymond Lee: Twitter: @virtualHRpro CONTACT US