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Symantec Archiving & eDiscovery     Delivering Intelligent eDiscovery    Tom Kennedy    Director, Clearwell Public Sector ...
Agenda   1                   Why is E-Discovery Relevant?   2        The Bigger Picture: Information Governance   3       ...
Growth In E-Discovery Driven By Growth In Electronically Stored Information (ESI)     “The amount of digital information i...
User-Generated Written Record ProvidesNew Visibility Into The Truth
eDiscovery Sanctions are Increasing                                   Sanctions at an                                    a...
But There’s A Catch: Information Overload          Large volumes of ESI exist, but…                   …how can I zoom into...
E-Discovery Has Become A Business Process                                                                 Investigations  ...
Symantec Provides the Platform for this BusinessProcess                                     Forensics/                  Le...
The Typical eDiscovery Process is Disjointed & Risky● Manual - Emails &  Spreadsheets                                     ...
Clearwell Provides a Repeatable & Defensible Process    Preservation               Identification           Pre-          ...
Maturity ModelStreamlining the FOIA Process   11
Agenda   1                   Why is E-Discovery Relevant?   2        The Bigger Picture: Information Governance   3       ...
Information Governance Survey ResultsHow much do you associate each of the following activities with the concept  of infor...
Single Solution for the Entire eDiscovery Lifecycle                                  Lifecycle Reporting & Case Management...
An integrated approach to information governanceClassify information     Common          Search backups    Identify potent...
Gartner leadership across Archiving and E-Discovery Source: Gartner (October 2010, May 2011)                              ...
Start Archiving and eDiscovery as Soon as One Day        On Premise                Cloud   HostedSymantec Archiving & eDis...
Agenda   1                   Why is E-Discovery Relevant?   2        The Bigger Picture: Information Governance   3       ...
Thank You To Clearwell’s Public Sector Customers
Case Study: US Government DepartmentWorkflow• Agency Profile:    – 100,000+ employees    – 16,000+ FOIA requests each year...
Case Study: US Government DepartmentResults                                      Average Search Time                      ...
Case Study: US Government DepartmentResults• More than 50% improvement in time to complete a FOIA  response• Reduced FOIA ...
Case Study: Federal Civilian Agency Identification                                                               Early Cas...
Streamline to Meet Court and RegulatoryDeadlines                                            eDiscovery Case Timeline      ...
Agenda   1                   Why is E-Discovery Relevant?   2        The Bigger Picture: Information Governance   3       ...
Not all E-Discovery is the same• EDRM in a box---all phases in single application• Advanced Search capabilities—Transparen...
Why Federal Agencies Use Clearwell  1. Combines Risk Reduction with compelling cost savings  2. Ease of Use and Intuitive ...
Thank you!    Tom Kennedy    Tom_Kennedy@symantec.com    Copyright © 2010 Symantec Corporation. All rights reserved. Syman...
For more information…      VISIT OUR BLOGwww.clearwellsystems.com/e-      discovery-blog          eDISCOVERY PRODUCTS AND ...
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Electronic Data Discovery

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Speaker: Tom Kennedy, Director, Clearwell Public Sector Team

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Electronic Data Discovery

  1. 1. Symantec Archiving & eDiscovery Delivering Intelligent eDiscovery Tom Kennedy Director, Clearwell Public Sector TeamSymantec Archiving & eDiscovery 1
  2. 2. Agenda 1 Why is E-Discovery Relevant? 2 The Bigger Picture: Information Governance 3 Federal Case Studies 4 All E-Discovery is not the same (Demo) Symantec & Clearwell Better Together 2
  3. 3. Growth In E-Discovery Driven By Growth In Electronically Stored Information (ESI) “The amount of digital information increases tenfold every five years”Source: The Economist, February 27th 2010
  4. 4. User-Generated Written Record ProvidesNew Visibility Into The Truth
  5. 5. eDiscovery Sanctions are Increasing Sanctions at an all-time high: up 271% since 2005 Damages awarded were as high as $8.8 million Most common misconduct was the failure to preserve Counsel sanctions have steadily increased since 2004
  6. 6. But There’s A Catch: Information Overload Large volumes of ESI exist, but… …how can I zoom into the tiny fraction of information that’s relevant?
  7. 7. E-Discovery Has Become A Business Process Investigations OIG Legal HR Compliance by Congress Investigations Civil and People issues, Information into fraud & criminal court inappropriate requests, FOIA requests abuse proceedings use subpoenas Electronically Stored Information (ESI) Email Servers Archives Desktops File Servers SharePoint Cloud Social Media
  8. 8. Symantec Provides the Platform for this BusinessProcess Forensics/ Legal HR Audit Compliance Security Symantec provides the eDiscovery platform for enterprises, governments, and law firms. Electronically Stored Information (ESI) Email Servers Archive Desktops File Servers SharePoint CloudSymantec Archiving & eDiscovery 8
  9. 9. The Typical eDiscovery Process is Disjointed & Risky● Manual - Emails & Spreadsheets ● Linear Review ● Review and Produce to Outside Counsel ● Data Collection ● Ship to Outside Counsel, or ● Process, ● Ship to Vendor de-duplicate and blind keyword filteringSymantec Archiving and eDiscovery 9
  10. 10. Clearwell Provides a Repeatable & Defensible Process Preservation Identification Pre- Analysis Review & Legal Hold & Collection Processing Processing Production ● Automated Legal ● Network Based ● Predictable Costs & ● Early Analysis & ● Faster & More Hold Collections Timelines Easy Filtering Accurate ReviewLit Hold Templates Data Mapping Case Evaluation Early Case Assessment Intelligent ReviewSurvey Templates Custodian Interviews Auto- Filters Transparent Search Strategic Advantage Symantec Archiving and eDiscovery 10
  11. 11. Maturity ModelStreamlining the FOIA Process 11
  12. 12. Agenda 1 Why is E-Discovery Relevant? 2 The Bigger Picture: Information Governance 3 Federal Case Studies 4 All E-Discovery is not the same (Demo) Symantec & Clearwell Better Together 12
  13. 13. Information Governance Survey ResultsHow much do you associate each of the following activities with the concept of information governance? – Email/Records retention (82%) – Data storage (82%) – Data security & privacy (80%) – Compliance (78%) – eDiscovery (74%)How associated with information governance are each of the following departments within your organization? – Legal (75%) – Compliance (75%) – Records Management (71%) – IT (68%) – Other (55%) 13
  14. 14. Single Solution for the Entire eDiscovery Lifecycle Lifecycle Reporting & Case Management Classification Journaling, & Identification Processing & Review & & Retention Legal Hold Archiving & Collection ECA Production ManagementSymantec Archiving & eDiscovery 14
  15. 15. An integrated approach to information governanceClassify information Common Search backups Identify potential Classify files for Use technology for retention, policies for and archive, custodians for use in eDiscovery assisted reviewsupervisory review, attorney-client and apply legal eDiscovery based collection results for and discovery privileged holds at the on file usage data future data information to file-level for classification prevent data eDiscovery loss and for retention Symantec & Clearwell Better Together 15
  16. 16. Gartner leadership across Archiving and E-Discovery Source: Gartner (October 2010, May 2011) 16
  17. 17. Start Archiving and eDiscovery as Soon as One Day On Premise Cloud HostedSymantec Archiving & eDiscovery 17
  18. 18. Agenda 1 Why is E-Discovery Relevant? 2 The Bigger Picture: Information Governance 3 Federal Case Studies 4 All E-Discovery is not the same (Demo) Symantec & Clearwell Better Together 18
  19. 19. Thank You To Clearwell’s Public Sector Customers
  20. 20. Case Study: US Government DepartmentWorkflow• Agency Profile: – 100,000+ employees – 16,000+ FOIA requests each year – Growing backlog of unresolved requests Process Review and Produce and Collect Data Search Request Redact Close Receive request Visibility into data Deduplicate data Perform redaction Multiple volume for cost of personally production options Process and assign estimation Perform targeted to FOIA analyst keyword searches identifiable including redacted Collect from information TIFF/PDF Determine if Exchange, Single search delinquent on interface for over Capture exemption Treatment of OpenText archive, codes metadata FOIA request SharePoint 400 file types payments including PST/NSF Generate an index Filter to only email that can be used relevant as a Vaughn index informationStreamlining the FOIA Process 20
  21. 21. Case Study: US Government DepartmentResults Average Search Time Per FOIA Request 2 hours 41 minutes Before Clearwell Average Efficiency Gain with Clearwell 1 hour 2 minutes 61 percent After Clearwell Hours 1 2Streamlining the FOIA Process 21
  22. 22. Case Study: US Government DepartmentResults• More than 50% improvement in time to complete a FOIA response• Reduced FOIA backlog by 80% 2006 2007 2008 2009 2010Streamlining the FOIA Process 22
  23. 23. Case Study: Federal Civilian Agency Identification Early Case Review & Pre-Processing Processing & Collection Assessment Production 79,683,872 Docs 79,683,872 Docs (7.9 TB) (7.9 TB) Cost Savings on a Single Case with Clearwell Data processed 8,338,070 Docs (833 GB = 89% Cull) $2,112,425 $ 179,694 (92% Reduction) Processing Cost Processing Cost without Clearwell with Clearwell $2,345,000 $187,425
  24. 24. Streamline to Meet Court and RegulatoryDeadlines eDiscovery Case Timeline 10 Days Traditional Process Scramble to Track legal Analyze Collect Review ID data holds docs broadly linearly sources manually individually “Symantec has clearly made the existing resources more efficient in 1.5 Days performing their work and enabled them to handle more than we have a right to ask of them. With Symantec my team is significantly more productive than it was before.”AutomatedProcess with Symantec Days 2 4 Deadline 6 8 10Symantec Archiving & eDiscovery 24
  25. 25. Agenda 1 Why is E-Discovery Relevant? 2 The Bigger Picture: Information Governance 3 Federal Case Studies 4 All E-Discovery is not the same (Demo) Symantec & Clearwell Better Together 25
  26. 26. Not all E-Discovery is the same• EDRM in a box---all phases in single application• Advanced Search capabilities—Transparent Keyword and Concept Search• Advanced Analytics--- Filtering and Discussion Analysis• Find Similar and Find Different• Full Tagging and Redaction capabilities• Full portability---hundreds of ingestion and export/production optionsPresentation Identifier Goes Here 26
  27. 27. Why Federal Agencies Use Clearwell 1. Combines Risk Reduction with compelling cost savings 2. Ease of Use and Intuitive Interface 3. Market Leader in the Federal Space 4. Visionary with workflow-based Intelligent Review and ECA 5. Defensibility and chain of custody 6. FOIA and Congressional Inquiry applications 7. Single Application for Entire E-Discovery Lifecycle
  28. 28. Thank you! Tom Kennedy Tom_Kennedy@symantec.com Copyright © 2010 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners. This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.Symantec Archiving & eDiscovery 28
  29. 29. For more information… VISIT OUR BLOGwww.clearwellsystems.com/e- discovery-blog eDISCOVERY PRODUCTS AND SOLUTIONS www.clearwellsystems.com/electronic-discovery- Products/index.php 29

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