Capillary Technologies

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Capillary Technologies is a leading provider of cloud-based software solutions that enable retail marketers to quickly and easily build, manage and analyze customer data to gather deep insights and personalize customer engagement across social media, mobile, e-mail, online, and in-store channels, driving a significant increase in sales and customer loyalty. Capillary’s 360-degree solutions powers end-to-end customer engagement, clienteling, loyalty and social CRM for more than 150 major brands across 10,000 retail locations, bringing instant shopper gratification to over 75 million consumers across the United States, United Kingdom, Middle East, South Africa and the Asia-Pacific region.

retail crm customer engagement customers marketing sales cem omnichannel loyalty big data shopping clienteling social media customer data brand customer service gamify social personalization webrooming showrooming instore brands data

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About

Capillary Technologies

Presentations

Capillary Overview for TiE Top Startup Award 2014

Personalize Customer Engagements Through Smarter Analytics & Marketing

Personalizing Customer Engagements Through Smarter Analytics And Omni-Channel Driven Marketing In Asia

Shopper Marketing Insights for Retailers

Documents

Acing The CRM Experiment - 40 Customer Engagement Tips From Leading Brands

16 Customer Analytics & Insights Learnings From Leading Brands

8 Customer Engagement Management Learnings From Top Brands

8 Marketing Strategies From Leading Brands

8 Customer Engagement In-Store Strategies From Leading Brands

Likes

50 Customer Service Quotes You Need to Hang In Your Office

Lead Generation in the Age of the Self-Directed Buyer