Jan. 2011 Congress update

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Update on Congress Avenue bus stop closure pilot project.

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Jan. 2011 Congress update

  1. 1. January 2011 Congress Avenue Bus Operations Update Capital Metro Board of Directors Operations and Planning Committee
  2. 2. Current Status <ul><li>Changes implemented November 6, 2010 </li></ul><ul><ul><li>northbound stops at 6 th and 7 th Streets closed </li></ul></ul><ul><ul><li>southbound stops at 8 th and 7 th streets closed </li></ul></ul><ul><li>Three evaluation criteria </li></ul><ul><ul><li>Accidents </li></ul></ul><ul><ul><li>Customer / Stakeholder Feedback </li></ul></ul><ul><ul><li>Travel Time </li></ul></ul><ul><li>Continuing coordination on related downtown transit issues </li></ul>
  3. 3. Evaluation Criteria: Safety 59% Reduction
  4. 4. Evaluation Criteria: Customer / Stakeholder Feedback <ul><li>Customer survey </li></ul><ul><ul><li>582 surveys collected </li></ul></ul><ul><ul><li>85% aware of changes </li></ul></ul><ul><ul><li>54% report no change or improvement in usability </li></ul></ul><ul><ul><li>63% report no change or improvement in travel time </li></ul></ul><ul><li>Stakeholder outreach </li></ul><ul><ul><li>Congress Ave. tenants and owners mostly favorable </li></ul></ul><ul><ul><li>Downtown Austin Alliance satisfied with results </li></ul></ul><ul><ul><li>Bus Operators supportive </li></ul></ul>
  5. 5. Evaluation Criteria: Travel Time <ul><li>Bus Operators report improved travel time </li></ul><ul><li>Staff field review observed improved travel time </li></ul><ul><li>Quantitative before and after data still being compiled </li></ul>
  6. 6. Conclusions and Next Steps <ul><li>Conclusions </li></ul><ul><ul><li>Preliminary findings favorable </li></ul></ul><ul><ul><li>Continue to gather quantitative data </li></ul></ul><ul><ul><li>Brazos re-routings affecting situation </li></ul></ul><ul><ul><li>Further closures not warranted at this time </li></ul></ul><ul><li>Next Steps </li></ul><ul><ul><li>Continue monitoring </li></ul></ul><ul><ul><li>Re-route back to Brazos when work is complete </li></ul></ul><ul><ul><li>Assess conditions when re-routing is complete </li></ul></ul><ul><ul><li>Report back to Board </li></ul></ul>

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