Amusing talk on Freelancing from OZIA 2008

1. The Pleasure and Pain
of UX Freestylin’
Donna Spencer &
Gary Barber

2. Who Do You Think of?
Contractor
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

3. Who Do You Think of?
Student
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

4. Who Do You Think of?
Faceless
Freelancer
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

5. What is a Freelancer?
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

6. What is a Freelancer?
“A freelancer or (freelance
worker) is a self-employed
person working in a
profession or trade in which
full-time employment is also
common.”
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

7. What is a Freelancer?
“A freelancer or (freelance
worker) is a self-employed
person working in a
profession or trade in which
full-time employment is also
common.”
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

8. What is a Freelancer?
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

9. What is a Freelancer?
“A person who pursues a
profession without a long-
term commitment to any one
employer ”
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

10. What is a Freelancer?
“A person who pursues a
profession without a long-
term commitment to any one
employer ”
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

11. What is a Freelancer?
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

12. What is a Freelancer?
“If you're not
working for the
man, you are
freelancing”
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

13. What’s the Difference?
Contractor
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

14. What’s the Difference?
Small Business
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

15. What’s the Difference?
Freelancer
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

16. What’s the Difference?
Relationships
Small Business Freelancer Contractor
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

17. What’s the Difference?
Small Business Freelancer Contractor
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

18. What’s the Difference?
Relationships
Flexibility
Independence
Cost structures
Small Business Freelancer Contractor
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

19. Deeper Relationships
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

20. Deeper Relationships
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

21. Deeper Relationships
Build a good client relationship.
Cumulative, ongoing work, means we:
✴Understand the context well
✴Understand the content well
✴Understand the users well
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

22. Deeper Relationships
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

23. Deeper Relationships
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

24. Deeper Relationships
The Freelancer goes from faceless to
friend.
The Company remains faceless.
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

25. Last Man Standing
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

26. Last Man Standing
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

27. Last Man Standing
Client reliance on freelancer can be
critical.
Has complete picture of enterprise
direction.
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

28. Last Man Standing
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

29. Last Man Standing
Internal staff may resent being told
what to do by freelancer
Freelancer can end up just like an
employee.
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

30. Flexibility
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

31. Flexibility
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

32. Flexibility
Structure is good for some projects.
Too much flexibility and clients forget
why they need you.
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

33. Flexibility
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

34. Flexibility
Can sometimes do what is actually
needed for a project.
Can work incrementally.
No fixed methodology.
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

35. Freelance Robot
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

36. Freelance Robot
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

37. Freelance Robot
Treated like a resource for hire
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

38. Freelance Robot
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

39. Freelance Robot
Good work may change the perception.
You can move on to another gig.
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

40. Mentoring
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

41. Personal Mentoring
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

42. Mentoring
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

43. Mentoring
Watching people grow.
Having others involved and
understanding rationale.
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

44. Mentoring
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

45. Mentoring
Client can become reliant on you being
around.
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

46. Independence
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

47. Independence
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

48. Independence
You provide new eyes & experience.
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

49. Independence
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

50. Independence
You are the ‘external’ who can be
blamed.
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

51. Friend or Foe
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

52. Friend or Foe
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

53. Friend or Foe
Better margin than other work
structures.
Interesting work via agencies.
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

54. Friend or Foe
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

55. Friend or Foe
Undercutting peers.
Clients wonder why you are ‘cheap’.
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

56. Personal Development
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

57. Personal Development
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

58. Personal Development
Avoiding ruts.
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

59. Personal Development
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

60. Personal Development
You choose what you spend development
time on.
No BORING compulsory training courses.
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

61. Money Matters
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

62. Money Matters
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

63. Money Matters
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

64. Money Matters
What you work is what you get.
Reliant only on yourself.
Some good tax benefits.
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

65. Money Matters
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

66. Money Matters
What you work is what you get.
More extras than you may expect.
Managing cash flow.
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

67. Admin Curses
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

68. Admin Curses
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

69. Admin Curses
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

70. Admin Curses
Invoicing.
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

71. Admin Curses
Writing Proposals.
Invoicing.
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

72. Admin Curses
Writing Proposals.
Invoicing.
Doing Tax.
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

73. Admin Curses
Writing Proposals.
Invoicing.
Paying Bills. Doing Tax.
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

74. Admin Curses
Writing Proposals.
Invoicing.
Paying Bills. Doing Tax.
Time sheets.
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

75. Admin Curses
Writing Proposals.
Invoicing.
Paying Bills. Doing Tax.
Time sheets.
Maintaining your
web site.
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

76. Admin Curses
Writing Proposals.
Invoicing.
Paying Bills. Doing Tax.
Time sheets.
Maintaining your
web site.
BAS.
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

77. Admin Curses
300
250
200
Writing
Website maintenance
Learning
150 Community
Internal
Workshops & conferences
Workshop preparation
100 Freelance
50
0
Sep-07 Oct-07 Nov-07 Dec-07 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08 Jul-08 Aug-08
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

78. Marketing
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

79. Marketing
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

80. Marketing
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

81. Marketing
Govt
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

82. Marketing
Govt
Networking
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

83. Marketing
Govt
Professional
Networking Organisatons
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

84. Marketing
Govt
Professional
Networking Organisatons
Web Site (der)
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

85. Marketing
Govt
Professional
Networking Organisatons
Web Site (der) Head Hunters
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

86. Marketing
Govt
Professional
Networking Organisatons
Web Site (der) Head Hunters
Peers
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

87. Marketing
Govt
Professional
Networking Organisatons
Web Site (der) Head Hunters
Twitter (for real)
Peers
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

88. Marketing
Govt
Professional
Networking Organisatons
Web Site (der) Head Hunters
Twitter (for real)
Peers
Online Social
Networks
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

89. Marketing
Govt
Professional
Networking Organisatons
Web Site (der) Head Hunters
Twitter (for real)
Peers
Online Social
Networks
Business Segment
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

90. Isolation
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

91. Isolation
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

92. Isolation
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

93. Isolation
Lonely
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

94. Isolation
Despondent
Lonely
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

95. Isolation
Despondent
Lonely
Even Depressed
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

96. Isolation
Despondent
Lonely
Self Doubting
Even Depressed
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

97. Isolation
Despondent
Lonely
Self Doubting
Even Depressed
Out of touch with
peers (no contacts)
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

98. Isolation
Despondent
Lonely
Self Doubting
Even Depressed
Out of touch with
Out of touch with peers (no contacts)
industry (skill wise)
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

99. Doing the Business
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

100. Doing the Business
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

101. Doing the Business
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

102. Doing the Business
Insurance
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

103. Doing the Business
Insurance Superannuation
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

104. Doing the Business
Insurance Superannuation
Workers Comp
Insurance
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

105. Doing the Business
Insurance Superannuation
Workers Comp Equipment
Insurance
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

106. Doing the Business
Insurance Superannuation
Workers Comp Equipment
Insurance
Client
Relationships
Management
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

107. Doing the Business
Insurance Superannuation
Workers Comp Equipment
Insurance
Bad Debtors
Client
Relationships
Management
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

108. Doing the Business
Insurance Superannuation
Workers Comp Equipment
Insurance
Bad Debtors
Client
Relationships Budgeting
Management
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

109. Doing the Business
Insurance Superannuation
Workers Comp Equipment
Insurance
Bad Debtors
Client
Relationships Budgeting
Management Cashflow
OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber

110. Beer 0’Clock
Thank You
Donna Spencer Gary Barber
donna@maadmob.net web@radharc.com.au
maadmob.com.au radharc.com.au
manwithnoblog.com
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Sources: Flickr Users - Smeerch , mackz, нσвσ, , FlySi,
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OZ-IA 2008: The Pleasure and Pain of UX Freestylin’ Donna Spencer & Gary Barber