Erica Marois’ Presentations on SlideShare

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Tips for Staying Focused in a... 3 years ago 953 views
22 Ways to Improve Agent Onbo... 3 years ago 1,741 views
#ICMIchat Insight: How 3 Tren... 4 years ago 1,129 views
Setting Customer Service Reso... 4 years ago 1,092 views
What's on Your Contact Center... 4 years ago 993 views
The Biggest Contact Center Tr... 4 years ago 1,356 views
Will robots ever replace cont... 4 years ago 1,282 views
12 Reasons Why Contact Center... 4 years ago 1,022 views
How to Deliver a More Seamles... 4 years ago 1,317 views
Expert Insight on Implementin... 4 years ago 928 views
How is The Internet of Things... 4 years ago 1,109 views
How to Maximize Your Time at ... 4 years ago 928 views
How to Meet the Needs of Toda... 4 years ago 1,152 views
How to Lead with Authenticity 4 years ago 1,078 views
16 Ways to Recognize and Cele... 4 years ago 1,728 views
Secrets to Leading Change in ... 4 years ago 945 views
15 Quotes to Inspire Customer... 4 years ago 2,117 views
How to Measure & Communicate ... 4 years ago 1,792 views
10 Tips to Master Networking ... 4 years ago 4,140 views
6 Unique Ways to Improve Cont... 4 years ago 1,693 views

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