XO's Ip Flex Presentation


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XO's Ip Flex Presentation

  1. 1. XO® IP Flex<br />A Converged Voice over IP solution offering voice and data service with unparalleled simplicity, flexibility and value<br />
  2. 2. 2<br />Your Key Communications Needs<br />Solved:<br />Reliable Voice and Data service<br />Extend the life of existing PBXs while taking advantage of the benefits of VoIP<br />Connect many disparate locations and systems seamlessly through VoIP<br />Common dial plans<br />Common feature set<br />Secure Data communications<br />Flexibility – enables you to adjust quickly to change<br />Simplicity – Anywhere feature enables unified communications<br />
  3. 3. 3<br />Why XO…?<br />XO is the industry leader in business-class VoIP Services<br />Recipient of 2005 Internet Telephony Excellence Award<br />Over 160,000 VoIP users nationwide<br />Established service provider – committed to IP<br />
  4. 4. 4<br />Why XO?<br />Simplicity – all of your voice, data and hosting services, all for one flat monthly rate, all on one bill<br />Flexibility –scales for your business growth and enables you to quickly configure and change user features<br />Value –select the bandwidth, calling plan and features to meet the needs of your business<br />
  5. 5. 5<br />XO® Overview<br /><ul><li>SMB and Enterprise Segments
  6. 6. $1B revenue</li></ul>Carrier and Wholesale Segments<br />$300M revenue<br /><ul><li>Carrier and Government Segments
  7. 7. Emerging business model based on unique fixed wireless assets</li></ul>Other holdings include XO Interactive (IVR) and Concentric (Hosting)<br />
  8. 8. 6<br />XO® Overview<br /><ul><li> Nationwide, metro and wireless networks
  9. 9. Services in 75 major metro markets
  10. 10. Broad portfolio of services/solutions
  11. 11. Best-in-class customer service</li></ul>Capabilities<br /><ul><li> 160,000 business and carrier customers
  12. 12. SMBs and large enterprises
  13. 13. 65% of Fortune 500
  14. 14. Emerging and established carriers</li></ul>Customers<br /><ul><li> More than 4,000 employees nationwide
  15. 15. Strong technical expertise
  16. 16. Broad industry experience
  17. 17. Customer focused</li></ul>Employees<br />
  18. 18. 7<br />Corporate Vision & Strategy<br />The XO Vision:<br />Deliver industry leading IP and broadband wireless solutions with exceptional customer service.<br />In Short: Be the best IP provider for business.<br />
  19. 19. 8<br />Industry’s Leading VoIP Infrastructure<br />Committed to offering our customers the most robust, reliable and feature-rich IP services available<br />Established leader in IP Services:<br />Deployed Sonus gateways nationwide in 2000<br />Began offering Business VoIP services in 2005; now serve over 160,000 VOIP users nationwide<br />Defined IP Strategy and Roadmap<br />
  20. 20. 9<br />Industry’s Leading VoIP Infrastructure<br />Recent VoIP Network enhancements include:<br />Upgrading network servers to boost processing power<br />Increasing call-handling capacity<br />Deploying additional application & network servers<br />Proactively monitoring network/device performance and traffic patterns to prevent outages from occurring<br />
  21. 21. 10<br />XO IP Portfolio<br />Focus on Adding New IP Capabilities<br />IPFlex with 4.5MB & 10MB<br />SIP Trunks<br />Anywhere Package<br />Flex Opened to all PBXs<br />IP Flex w/ MPLS IP VPN<br />XOptions Flex with Trunks/PRI<br />XOptions Flex Online Ordering<br />Value<br />Managed iPBX<br />Added PBX Interoperability<br />XOptions Flex with Lines<br />2Q2005<br />1Q2006<br />3Q2006<br />3Q2007<br />1Q2007<br />2Q2007<br />2008<br />4Q2007<br />
  22. 22. 11<br />The XO VoIP Solution<br />Business-class Integrated Voice and Data Service<br />A bundled VoIP solution which provides business customers with voice, data, web hosting, and unified communications for a simple price.<br />Tier 1 nationwide private IP network<br />Utilizes Dynamic Bandwidth Allocation to adjust to heavy data demands by permitting the full use of the IP circuit to support data traffic when voice lines are idle.<br />  <br />Connectivity is provided via analog lines, digital trunks or ISDN PRI. <br />No need to invest in replacement telephony equipment or routers<br />
  23. 23. 12<br />All with no need to invest in replacement telephony equipment or routers<br />The XO® VoIP Solution<br />Includes:<br />Unlimited Local calling and unlimited Site to Site calling between IP Flex, IP Flex with VPN and SIP locations <br />Full set of calling features included<br />Available Anywhere feature for unified communications<br />Choice of calling plans for inbound and outbound long distance<br />Choice of port speed: 1.5 Mbps, 3.0 Mbps, 4.5 Mbps or 10 Mbps<br />Dedicated Internet access Web Basics hosting package<br />Business Center with Online Feature Management enables real-time changes<br />
  24. 24. 13<br />How XO® IP Flex Works:<br />Integrated Access Device (IAD) installed on your premise <br />Connects you via a T-1 to XO Tier 1 OC-192 IP backbone.<br />Calls travel over a dedicated IP connection… not the public Internet.<br />Monitored 24x7 by XO<br />Internet (Data)<br />LAN<br />IP<br />Up to 3 T1s<br />XO Tier 1 OC-192 IP Backbone<br />IP<br />Your Existing Phone System<br />TDM<br />IP<br />Local, Long Distance, International (Voice) PSTN<br />Your additional Locations<br />13<br />
  25. 25. 14<br />Simplicity of XO® IP Flex…<br />Dedicated Internet access at port speeds of 1.5 Mbps, 3.0 Mbps, 4.5 Mbps or 10 Mbps<br />No charge for additional lines within the selected speed<br />Up to 48 lines or 72 Voice Grade Equivalents, depending on speed selected<br />Unlimited Local calling and unlimited Site to Site calling between your IP Flex, IP Flex with VPN and SIP locations<br />Choice of calling plans for inbound and outbound long distance<br />Choice of connectivity: analog lines, Digital Trunk, or ISDN PRI<br />
  26. 26. 15<br />The Flexibility of XO® IP Flex<br />Twenty-five standard analog voice line features, including voice mail<br />Dynamic Bandwidth Allocation increases Internet access speeds, while voice traffic always takes priority for maximum call quality:<br />Means IP Flex adjusts to your heavy data demands by permitting the full use of the IP circuit to support increased data traffic when voice lines are idle…<br />Always gives voice traffic priority<br />Accelerates exchange of critical documents<br />Maximizes bandwidth utilization<br />
  27. 27. 16<br />IP Dynamic Bandwidth<br />Channeled TDM<br />The Flexibility of XO® IP Flex<br /> Channelized vs. Dynamic Bandwidth Allocation<br />Voice<br />Data<br />Dedicated Voice and Data Channels - No Capacity Flexibility as Demand Fluctuates<br />Capacity Continuously Adjusts to On-going Demand Fluctuations<br />(Voice Always has Priority)<br />Voice<br />Data<br />16<br />
  28. 28. 17<br />Flexible Features without the high cost<br />Auto Attendant<br />Powerful, flexible tool fields and delivers inbound calls to intended destination through interactions with the caller<br />Call Center<br />Provides a complete business-ready application to help businesses establish technical assistance lines, customer support numbers, or order-taking centers <br />Voice VPN<br />Provides common dial plans for callers in different locations<br />Available to any combination of the following site types:<br />XOptions® Flex<br />XO® SIP<br />XOptions® Flex with VPN<br />
  29. 29. 18<br />XO® Anywhere for unified communications<br />Work from any location, anywhere in the world, and present a professional image to your customers:<br />Protect your Caller ID information<br />Charge your office line for your remote office calls<br />Be more reachable to customers and coworkers<br />Never miss an important call again<br />
  30. 30. 19<br />XO® Anywhere for unified communications<br />Click to dial…<br />An outlook contact with a single click<br />A number on an email you receive with a single click<br />A number on a website to request more information with a single click<br />Receive your voicemail messages as email attachments<br />And change preferences on-the-fly<br />Use a web-based toolbar to configure features in real-time<br />
  31. 31. 20<br />Anywhere Tool Bar…<br />Toolbar appears as a plug-in to:<br />Outlook<br />Explorer<br />Mozilla/Firefox<br />Not compatible with Apple/Mac PCs<br />
  32. 32. 21<br />Anywhere Overview<br />Package of features available to users of Flex<br />Existing XOptions® Flex<br />New and Existing XO® IP Flex<br />New and Existing IP Flex with VPN customers<br />Four key Components:<br />Toolbar<br />Simultaneous Ring (“Sim Ring”) <br />Remote Office <br />Outlook Integration / Click to Dial<br />
  33. 33. 22<br />Anywhere Benefits<br />Company benefits:<br />Boost productivity of remote and mobile workers<br />Unify business communications<br />Have all calls charged directly to your XO service, even when employees work away from the office<br />Be more reachable to your customers <br />Present a professional image to customers no matter where your employees are working from <br />User benefits:<br />Work from anywhere as if your were in the office<br />Turn any phone into your office phone<br />Never miss an important call<br />Use a single Flex number to help customers and coworkers find you<br />Protect personal Caller ID when making calls away from the office<br />
  34. 34. 23<br />The Value of XO® IP Flex<br />XO Business Center:<br />Allows you to manage your XO account and your XO IP Flex service: <br />Track Web Statistics<br />View and Pay invoices online<br />Add lines to your XO IP Flex locations<br />Online Feature Management:<br />Activate or deactivate features on existing phone lines<br />Set up Visual Voicemail to receive your voicemail messages as email attachments<br />Configure Auto Attendants, Call Centers, Voice VPN<br />
  35. 35. 24<br />IP Flex… Providing Solutions<br />Business-class service supported by<br />Provider who understands the needs of your business<br />Tier 1 nationwide network<br />Extend the life of your existing premise-based telephone systems<br />Seamlessly integrate multiple disparate locations<br />Feature-rich optional services allow you to tailor IP Flex to your business needs<br />
  36. 36. 25<br />IP Flex… Providing Solutions<br />Benefit from the simplicity of having a single point of contact for both voice and data needs for all of your locations.<br />Receive a single, consistent bill for accurate budgeting & planning and reduced paperwork.<br />Save time customizing and configuring your voice services to your changing employee needs.<br />Enable unified communications with Anywhere feature<br />Boost productivity of remote and mobile workers<br />
  37. 37. 26<br />XO® IP Flex<br />