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Higher ed IT Communications is a tough task. Audiences, channels, and content all need to be taken into account when planning your communications for outages, upgrades, and so on. As it turns out, IT comms officers have a lot in common with rockstars! In this presentation, you'll find 5 key steps that are essential for effective communication that rockstars also follow. Following the guidelines of this slideshow will make your communications more successful and help channel your inner rockstar!