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Why a Lot of Employees Are a Little Unethical at Work,
and What to Do about It
Presented by Team 7
Eboni Pelzer
Gina Proct...
Welcome, contestants,
to our show!
http://thefinereport.com/2013/08/al-sharpton-on-a-new-fine-report-game-show/
This contest will test your
knowledge concerning ethical
behavior in the workplace when it
comes to
wasting resources
The rules of the game are easy.
You will be presented questions
concerning
“Why a Lot of Employees Are a
Little Unethical ...
Once you choose your answer, you
will be presented with the correct
answer along with an explanation
as to why it is the c...
The winner of the game will:
http://www.daryndajones.com/winner/
Learn how wasting
resources is a
counterproductive
behavior
Explain why
employees engage in
wasting resources
http://www.presentationmagazine.com/how-to-screw-up-your-presentation-in...
AND
Identify ways to alter
the unethical wasting
of resources
http://profiles.com.sg/businesspost/6-steps-in-managing-problem-...
http://brainleaf.com/blog/brainleaf-news/lets-get-started/
Taking a pen or pencil from the
office doesn’t affect the
company.
http://dreamstime.com/photos-images/take-pen.html
According to the Journal of
Business Ethics…
75%
of employees abuse office
supplies
Chen, Y., & Tang, T. L. (2006). Attitu...
This includes:
Pens
Pencils
Paper
Xerox machine
Stamps
What’s the big deal?
http://www.ipadairwallpapers.com/2013/10/red-question-mark-ipad-air-wallpapers.html
Stealing pens alone can
cost a company over
$10,000
with only 100 employees
Savage, S. (2006, June 13). Taking work home w...
http://groucho-karl-marx.blogspot.com/2010_08_08_archive.html
Why do employees
STEAL
office supplies?
ATTITUDE TOWARDS THE
BEHAVIOR
Intentional?
Or
Unintentional?
COUNTERPRODUCTIVE BEHAVIOR
Abuse of resources is considered
“production deviance”
and is the most common form or
productio...
Counterproductive Behavior is
INTENTIONAL
 Positive attitude towards
unethical behavior based on
personal values
 Consid...
UNINTENTIONAL
 Based on desire to obtain
resource and not deliberate misuse
$ Unaware of the consequences for
self and co...
So…
Place GREATER emphasis on the
cost of abusing office resources
http://www.memeaddicts.com/trending/downward-trend-graph/
Publish company VALUES and
incorporate them into everyday practices
http://lzk.me/business/business-core-values.html
This can increase AFFECTIVE
ATTACHMENT and an emotional
attachment to the organization
http://www.realizedworth.com/tag/af...
Happy employees can
develop an
INSTRUMENTAL
ATTACHMENT
to the organization which
will increase their desire
to stay with t...
What does “cyberloafing” mean?
All of the above
Using work email for personal reasons
Watching videos on how to make bread...
CYBERLOAFING is when
employees use an organization’s
informational services to conduct
personal business
http://ehstoday.c...
According to Ruisi (2016),
34% of employees waste
time performing various online
activities (cyberloafing)
Ruisi, C. (2016...
34%...
So what?
It’s only for a
couple of minutes
A study conducted in the UK revealed social
internet use totaling 15-30 minutes per day
per employee cost a company
$470 M...
Colquitt, Lepine and Wesson estimate U.S.
cyberloafing costs
$650 BILLION
in lost productivity
Colquitt, J., LePine, J. A....
Why do employee’s spend so much time
cyberloafing instead of
productively working?
Inefficient
co-workers
(17%)
http://www.cafepress.co.uk/mf/16429227/inefficie
ncy-_mugs?productId=94155163
Ruisi, C. (2016...
Other
co-workers
(17%)
Ruisi, C. (2016, April 19). 5 Ways Leaders Help Minimize Employees Wasting Time at Work. Retrieved ...
Office politics
(13%)
Ruisi, C. (2016, April 19). 5 Ways Leaders Help Minimize Employees Wasting Time at Work. Retrieved A...
Busy Work
(13%)
Ruisi, C. (2016, April 19). 5 Ways Leaders Help Minimize Employees Wasting Time at Work. Retrieved April 2...
Other
(11%)
Ruisi, C. (2016, April 19). 5 Ways Leaders Help Minimize Employees Wasting Time at Work. Retrieved April 25, 2...
And
finally,
My
Boss
(8%)
Ruisi, C. (2016, April 19). 5 Ways Leaders Help Minimize Employees Wasting Time at Work. Retriev...
So…
Set clear expectations
Communicate clear expectations
Measure performance expectations
Cyberloafing can be a result of
psychological
withdrawal
Colquitt, J., LePine, J. A., & Wesson, M. J. (2011). Organization...
When managers allow employees to be
CREATIVE
and
ADAPTIVE
Colquitt, J., LePine, J. A., & Wesson, M. J. (2011). Organizatio...
An increase in
TASK PERFORMANCE
can be seen
with less time
cyberloafing
Colquitt, J., LePine, J. A., & Wesson, M. J. (2011...
http://www.makedataylor.com/site/viptip-the-only-regret-you-can-ever-fear-is-never-asking-the-on-twitpic/
Fill in the blank
Henle, C. A., Reeve, C. L., & Pitts, V. E. (2009). Stealing time at work: Attitudes, social pressure, an...
http://www.epaysystems.com/time-theft-top-7-ways-employees-steal-time/
How does
TIME THEFT
affect an organization?
It increases the workload of others
which decreases moral
Henle, C. A., Reeve, C. L., & Pitts, V. E. (2009). Stealing time...
It creates strained relationships
with supervisors and coworkers
Henle, C. A., Reeve, C. L., & Pitts, V. E. (2009). Steali...
Behavior of one team member
affects entire team
Henle, C. A., Reeve, C. L., & Pitts, V. E. (2009). Stealing time at work: ...
Whydo employees
participate in time theft?
Progression Model of
Withdrawal
When employees become unsatisfied with
their jobs, they may begin to participate in
daydre...
Taking longer breaks which leads to…
http://www.self.com/flash/work-and-life/2014/08/secret-productive-work-hint-
involves...
Absenteeism or quitting
http://www.memegen.com/meme/cv6ku8
Colquitt, J., LePine, J. A., & Wesson, M. J. (2011). Organizati...
So…
Increase employee focus of
commitment by increasing the
perceived organizational
support
Colquitt, J., LePine, J. A., & We...
Remember AFFECTIVE
COMMITMENT?
When managers
ensure each
member of the
team is pulling
their weight – a
sense of
belonging is
established
http://bakerstr...
Managers who ensure the workload is
divided equally shows the
organization is fair
https://diaryofasuperchamp.wordpress.co...
When employees feel
they are a member of a
team and their work is
both important and
valued….
They can develop
organizational
commitment and
affective
commitment
So…
If you learned…
…how wasting resources is a
counterproductive behavior
and
…why employees engage in wasting
resources
and
...
https://www.flickr.com/photos/lumaxart/2293239853
You are on your way to being
an effective manager!
Why a lot of employees are a little unethical at work, and what to do about it by Drexel ORGB 300 Team 7
Why a lot of employees are a little unethical at work, and what to do about it by Drexel ORGB 300 Team 7
Why a lot of employees are a little unethical at work, and what to do about it by Drexel ORGB 300 Team 7
Why a lot of employees are a little unethical at work, and what to do about it by Drexel ORGB 300 Team 7
Why a lot of employees are a little unethical at work, and what to do about it by Drexel ORGB 300 Team 7
Why a lot of employees are a little unethical at work, and what to do about it by Drexel ORGB 300 Team 7
Why a lot of employees are a little unethical at work, and what to do about it by Drexel ORGB 300 Team 7
Why a lot of employees are a little unethical at work, and what to do about it by Drexel ORGB 300 Team 7
Why a lot of employees are a little unethical at work, and what to do about it by Drexel ORGB 300 Team 7
Why a lot of employees are a little unethical at work, and what to do about it by Drexel ORGB 300 Team 7
Why a lot of employees are a little unethical at work, and what to do about it by Drexel ORGB 300 Team 7
Why a lot of employees are a little unethical at work, and what to do about it by Drexel ORGB 300 Team 7
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Why a lot of employees are a little unethical at work, and what to do about it by Drexel ORGB 300 Team 7

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What is considered wasting resources, why employees engage in wasting resources, and what managers can do to help deter this type of behavior.

Published in: Leadership & Management
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Why a lot of employees are a little unethical at work, and what to do about it by Drexel ORGB 300 Team 7

  1. 1. Why a Lot of Employees Are a Little Unethical at Work, and What to Do about It Presented by Team 7 Eboni Pelzer Gina Proctor Brooke Thomas Cindy Jo Voelker ORGB 300-900 Drexel University
  2. 2. Welcome, contestants, to our show! http://thefinereport.com/2013/08/al-sharpton-on-a-new-fine-report-game-show/
  3. 3. This contest will test your knowledge concerning ethical behavior in the workplace when it comes to wasting resources
  4. 4. The rules of the game are easy. You will be presented questions concerning “Why a Lot of Employees Are a Little Unethical at Work?” and “What Can You Do About It?”
  5. 5. Once you choose your answer, you will be presented with the correct answer along with an explanation as to why it is the correct answer.
  6. 6. The winner of the game will: http://www.daryndajones.com/winner/
  7. 7. Learn how wasting resources is a counterproductive behavior
  8. 8. Explain why employees engage in wasting resources http://www.presentationmagazine.com/how-to-screw-up-your-presentation-in-one-single-step-3640.htm
  9. 9. AND
  10. 10. Identify ways to alter the unethical wasting of resources http://profiles.com.sg/businesspost/6-steps-in-managing-problem-employees/
  11. 11. http://brainleaf.com/blog/brainleaf-news/lets-get-started/
  12. 12. Taking a pen or pencil from the office doesn’t affect the company. http://dreamstime.com/photos-images/take-pen.html
  13. 13. According to the Journal of Business Ethics… 75% of employees abuse office supplies Chen, Y., & Tang, T. L. (2006). Attitude toward and propensity to engage in unethical behavior: Measurement invariance across major among university students. Journal of Business Ethics, 69(1), 77-93. doi:10.1007/s10551-006-9069-6
  14. 14. This includes: Pens Pencils Paper Xerox machine Stamps
  15. 15. What’s the big deal? http://www.ipadairwallpapers.com/2013/10/red-question-mark-ipad-air-wallpapers.html
  16. 16. Stealing pens alone can cost a company over $10,000 with only 100 employees Savage, S. (2006, June 13). Taking work home with you: Many office workers admit to 'stealing' supplies. Retrieved from http://www.redorbit.com/news/technology/536700/taking_work_home_with_you_many_office_workers_admit_to/
  17. 17. http://groucho-karl-marx.blogspot.com/2010_08_08_archive.html
  18. 18. Why do employees STEAL office supplies?
  19. 19. ATTITUDE TOWARDS THE BEHAVIOR Intentional? Or Unintentional?
  20. 20. COUNTERPRODUCTIVE BEHAVIOR Abuse of resources is considered “production deviance” and is the most common form or production deviance
  21. 21. Counterproductive Behavior is INTENTIONAL  Positive attitude towards unethical behavior based on personal values  Consider stealing office supplies enjoyable because they don’t like the company Chen, Y., & Tang, T. L. (2006). Attitude toward and propensity to engage in unethical behavior: Measurement invariance across major among university students. Journal of Business Ethics, 69(1), 77-93. doi:10.1007/s10551-006-9069-6
  22. 22. UNINTENTIONAL  Based on desire to obtain resource and not deliberate misuse $ Unaware of the consequences for self and company
  23. 23. So…
  24. 24. Place GREATER emphasis on the cost of abusing office resources http://www.memeaddicts.com/trending/downward-trend-graph/
  25. 25. Publish company VALUES and incorporate them into everyday practices http://lzk.me/business/business-core-values.html
  26. 26. This can increase AFFECTIVE ATTACHMENT and an emotional attachment to the organization http://www.realizedworth.com/tag/affective-commitment Colquitt, J., LePine, J. A., & Wesson, M. J. (2011). Organizational behavior: Improving performance and commitment in the workplace (2nd ed.). New York, NY: McGraw-Hill Irwin.
  27. 27. Happy employees can develop an INSTRUMENTAL ATTACHMENT to the organization which will increase their desire to stay with the company and see it thrive Colquitt, J., LePine, J. A., & Wesson, M. J. (2011). Organizational behavior: Improving performance and commitment in the workplace (2nd ed.). New York, NY: McGraw-Hill Irwin. http://weheartit.com/entry/group/47080594
  28. 28. What does “cyberloafing” mean? All of the above Using work email for personal reasons Watching videos on how to make bread Virtual lounging Snapchatting with friends
  29. 29. CYBERLOAFING is when employees use an organization’s informational services to conduct personal business http://ehstoday.com/safety/get-back- work-how-prevent-cyberloafing-workplace http://www.ft.lk/article/452911/Cynos ure-of-Cyberloafing Colquitt, J., LePine, J. A., & Wesson, M. J. (2011). Organizational behavior: Improving performance and commitment in the workplace (2nd ed.). New York, NY: McGraw-Hill Irwin.
  30. 30. According to Ruisi (2016), 34% of employees waste time performing various online activities (cyberloafing) Ruisi, C. (2016, April 19). 5 Ways Leaders Help Minimize Employees Wasting Time at Work. Retrieved April 25, 2016, from http://humanresources.about.com/od/leadership/qt/5-ways-leaders-help-minimize-employees-wasting-time-at- work.htm
  31. 31. 34%... So what? It’s only for a couple of minutes
  32. 32. A study conducted in the UK revealed social internet use totaling 15-30 minutes per day per employee cost a company $470 MILLION in lost productivity Corgnet, B., Hernán-González, R., & McCarter, M. (2015). The role of the decision-making regime on cooperation in a workgroup social dilemma: An examination of cyberloafing.Games, 6(4), 588-603. doi:10.3390/g6040588
  33. 33. Colquitt, Lepine and Wesson estimate U.S. cyberloafing costs $650 BILLION in lost productivity Colquitt, J., LePine, J. A., & Wesson, M. J. (2011). Organizational behavior: Improving performance and commitment in the workplace (2nd ed.). New York, NY: McGraw-Hill Irwin.
  34. 34. Why do employee’s spend so much time cyberloafing instead of productively working?
  35. 35. Inefficient co-workers (17%) http://www.cafepress.co.uk/mf/16429227/inefficie ncy-_mugs?productId=94155163 Ruisi, C. (2016, April 19). 5 Ways Leaders Help Minimize Employees Wasting Time at Work. Retrieved April 25, 2016, from http://humanresources.about.com/od/leadership/qt/5-ways-leaders-help-minimize-employees-wasting-time-at- work.htm
  36. 36. Other co-workers (17%) Ruisi, C. (2016, April 19). 5 Ways Leaders Help Minimize Employees Wasting Time at Work. Retrieved April 25, 2016, from http://humanresources.about.com/od/leadership/qt/5-ways-leaders-help-minimize-employees-wasting-time-at- work.htm
  37. 37. Office politics (13%) Ruisi, C. (2016, April 19). 5 Ways Leaders Help Minimize Employees Wasting Time at Work. Retrieved April 25, 2016, from http://humanresources.about.com/od/leadership/qt/5-ways-leaders-help-minimize-employees-wasting-time-at- work.htm
  38. 38. Busy Work (13%) Ruisi, C. (2016, April 19). 5 Ways Leaders Help Minimize Employees Wasting Time at Work. Retrieved April 25, 2016, from http://humanresources.about.com/od/leadership/qt/5-ways-leaders-help-minimize-employees-wasting-time-at- work.htm
  39. 39. Other (11%) Ruisi, C. (2016, April 19). 5 Ways Leaders Help Minimize Employees Wasting Time at Work. Retrieved April 25, 2016, from http://humanresources.about.com/od/leadership/qt/5-ways-leaders-help-minimize-employees-wasting-time-at- work.htm
  40. 40. And finally, My Boss (8%) Ruisi, C. (2016, April 19). 5 Ways Leaders Help Minimize Employees Wasting Time at Work. Retrieved April 25, 2016, from http://humanresources.about.com/od/leadership/qt/5-ways-leaders-help-minimize-employees-wasting-time-at- work.htm
  41. 41. So…
  42. 42. Set clear expectations Communicate clear expectations Measure performance expectations
  43. 43. Cyberloafing can be a result of psychological withdrawal Colquitt, J., LePine, J. A., & Wesson, M. J. (2011). Organizational behavior: Improving performance and commitment in the workplace (2nd ed.). New York, NY: McGraw-Hill Irwin.
  44. 44. When managers allow employees to be CREATIVE and ADAPTIVE Colquitt, J., LePine, J. A., & Wesson, M. J. (2011). Organizational behavior: Improving performance and commitment in the workplace (2nd ed.). New York, NY: McGraw-Hill Irwin.
  45. 45. An increase in TASK PERFORMANCE can be seen with less time cyberloafing Colquitt, J., LePine, J. A., & Wesson, M. J. (2011). Organizational behavior: Improving performance and commitment in the workplace (2nd ed.). New York, NY: McGraw-Hill Irwin.
  46. 46. http://www.makedataylor.com/site/viptip-the-only-regret-you-can-ever-fear-is-never-asking-the-on-twitpic/
  47. 47. Fill in the blank Henle, C. A., Reeve, C. L., & Pitts, V. E. (2009). Stealing time at work: Attitudes, social pressure, and perceived control as predictors of time theft. Journal of Business Ethics,94(1), 53-67. doi:10.1007/s10551-009-0249-z
  48. 48. http://www.epaysystems.com/time-theft-top-7-ways-employees-steal-time/
  49. 49. How does TIME THEFT affect an organization?
  50. 50. It increases the workload of others which decreases moral Henle, C. A., Reeve, C. L., & Pitts, V. E. (2009). Stealing time at work: Attitudes, social pressure, and perceived control as predictors of time theft. Journal of Business Ethics,94(1), 53-67. doi:10.1007/s10551-009-0249-z http://www.spi-global.com/blog/think-tank/philippine-call-centers-5-essential-advantages/
  51. 51. It creates strained relationships with supervisors and coworkers Henle, C. A., Reeve, C. L., & Pitts, V. E. (2009). Stealing time at work: Attitudes, social pressure, and perceived control as predictors of time theft. Journal of Business Ethics,94(1), 53-67. doi:10.1007/s10551-009-0249-z http://hellobeautiful.com/2014/01/14/how-to-improve-the-relationship-with-your-boss/
  52. 52. Behavior of one team member affects entire team Henle, C. A., Reeve, C. L., & Pitts, V. E. (2009). Stealing time at work: Attitudes, social pressure, and perceived control as predictors of time theft. Journal of Business Ethics,94(1), 53-67. doi:10.1007/s10551-009-0249-z http://smallbiztrends.com/2012/10/dont-reward-bad-behavior-how-to-address-challenging-team-members.html
  53. 53. Whydo employees participate in time theft?
  54. 54. Progression Model of Withdrawal When employees become unsatisfied with their jobs, they may begin to participate in daydreaming or socializing which leads to… Colquitt, J., LePine, J. A., & Wesson, M. J. (2011). Organizational behavior: Improving performance and commitment in the workplace (2nd ed.). New York, NY: McGraw-Hill Irwin.
  55. 55. Taking longer breaks which leads to… http://www.self.com/flash/work-and-life/2014/08/secret-productive-work-hint- involves-cat-videos/ Colquitt, J., LePine, J. A., & Wesson, M. J. (2011). Organizational behavior: Improving performance and commitment in the workplace (2nd ed.). New York, NY: McGraw-Hill Irwin.
  56. 56. Absenteeism or quitting http://www.memegen.com/meme/cv6ku8 Colquitt, J., LePine, J. A., & Wesson, M. J. (2011). Organizational behavior: Improving performance and commitment in the workplace (2nd ed.). New York, NY: McGraw-Hill Irwin.
  57. 57. So…
  58. 58. Increase employee focus of commitment by increasing the perceived organizational support Colquitt, J., LePine, J. A., & Wesson, M. J. (2011). Organizational behavior: Improving performance and commitment in the workplace (2nd ed.). New York, NY: McGraw-Hill Irwin.
  59. 59. Remember AFFECTIVE COMMITMENT?
  60. 60. When managers ensure each member of the team is pulling their weight – a sense of belonging is established http://bakerstreet.dreamwidth.org/399114.html
  61. 61. Managers who ensure the workload is divided equally shows the organization is fair https://diaryofasuperchamp.wordpress.com/2012/05/16/ready -for-marriage-are-you-equally-yoked/
  62. 62. When employees feel they are a member of a team and their work is both important and valued….
  63. 63. They can develop organizational commitment and affective commitment
  64. 64. So…
  65. 65. If you learned… …how wasting resources is a counterproductive behavior and …why employees engage in wasting resources and …identify ways to alter the unethical wasting of resources
  66. 66. https://www.flickr.com/photos/lumaxart/2293239853
  67. 67. You are on your way to being an effective manager!

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