MISTY FARMER KOOPMAN, CTSI-GLOBALConnecting AllAspects of YourSupply Chain
What deployment strategies and metricscan be used to improve supply chainplanning, monitor flow of goodswhile having full visibility of the process?
It is necessary for companies to employthe latest technology that optimizes allshipping transactions withon-demand supply chain applications.inboundoutbound&
Having an end-to-endsupply chain cycle is critical.
This type of process of managing yoursupply chain from procurement to paymentis what we call “Spend Management”.1• Plan2• Execute3• Settle4• Measure
• Manage orders• Optimize loads• Select the best carriers• Tender shipments• Track their progress• Audit and pay the bill• Manage the claim• Have reports and visual aids to see the entire processThis eliminates traditionally manual tasks.CTSI-Global gives companiesthe online ability to easily:
CTSI-Global took the initiative and moved their customerfrom a manual order entry system to an automated systemand eliminated the need for loads to be hand keyed. Theyimplemented custom carrier selection rules to make thedecision on the best carrier to auto tender shipments to.The customer no longer has to manually plan and physicallycontact carriers to move products.By also integrating it with their freight audit and paymentprocess, the customer is able to immediately see and planinbound vendor shipments as well as electronically tendershipments to their carriers for all outbound shipments. Withpre-rating in place they can better accrue for transportationcost and ensure clean data for history reporting.Case Study
How can companies normalize andconsolidate their freight data into acommon, global data warehouse forintegrated analytics and tracking?
What good is having softwareand online access if all yoursystems don’t integrate andtalk to each other, giving youa grand picture and insight intoyour whole logistical process?
It is crucial to have ascalable, customizablesystem in place that is flexible and gives you options.Off-the-shelf systems and applications can’t fit the mold.
CTSI-Globals system is designed to enable shippersfrom anywhere in the world to integrate all of theirdomestic and international shipping needs into oneglobal solution with the flexibility to accommodateall key international requirements, including:NamingConventionsUnit ofMeasureMulti-CurrencyConversionand PaymentDuties andTaxesLanguagesAll Modesand Carriers
Regardless of the data capture method,all data is normalized and consolidatedinto a global data warehouse forconsistent validation, duplicateprotection and processing.
This level of data capture flexibilityand control is one of the key reasonsCTSI-GlobaI is able to consistently meetand exceed all client and carrier needs.
By going with the sameprovider for both TransportationManagement System (TMS)and Freight Audit & Pay,companies pay a fraction of thecost, streamline their processesand get the best of both worlds.
How do systems integratesupply chain datainto 3rd party platforms?
Shippers, suppliers, 3PLs, carriers,freight forwarders, and vendors allhave different needs that constantlychange course as their customersevolve and regulations change.
CTSI-Globals approach to this complexityis to go beyond a standard, fixed systemintegration by providing our clients with atechnology platform and services thatreally facilitate the agility needed toadapt processes and systems as needed.
Also, all API’s, EDI, FTP, ERP, SAP and any APmechanisms are supported.We customize to each client needand provide Enterprise ApplicationIntegration, meaning we can interfacewith virtually any other system:WMS
The customer was struggling to make another logisticsapplication cost-efficiently meet their business needs. Keyobstacles were limited global functionality and ongoingsoftware and maintenance costs. After doing detailed duediligence, the customer replaced their software packagewith CTSI-Global’s integrated online TMS, Freight Paymentand Business Intelligence applications. The end result wastwice as cost-effective as the previous solution with 1/6 theimplementation timeframe and associated costs.Because of the success of the solution, they opted to puttheir entire freight management operations out to bid withCTSI-Global accepting the expanded role of using itstechnology to manage all motor carrier operations.Case Study
How important is adaptabilityin the supply chain?
Companies constantly have to adaptto changes in supply and demand.Suppliers also must be able to alignthemselves with the best interest of theircustomer and easily adjust to increase anddecrease in performance and volume.
Having a system that is agile andadaptable helps companies gainan advantage over their competitionand keep up the pace effectively.
CTSI-Global is a partner to our customersand provides integration technologythat can consume the massive amountsof information and still adapt to the dailychanges of vendors, suppliers, carriers,shippers, and government regulations toprovide crucial agility.
How can a TMS system managefreight cost calculation of shipmentcontaining traceable and nottraceable handling units?
First, the ability to handle massiveexportation of track and tracedata is a necessity to be able tolaunch reports for delivery status,service level monitoring on differentmanaged dimensions, etc.
CTSI-Global has the collaborativeevent management technology thatintegrates all modes and carriers intoone online supply chain trackingsolution and can track shipments downto specific order or SKU level.
Furthermore, most customers have discoveredthat utilizing multi-year data warehousing andonline analytic tools (e.g., drill-down reporting,interactive carrier report cards, dynamicmapping, graphing, trending, executivedashboards, modeling, benchmarking) haveeliminated their need for data exports formanual analysis and reporting.
Any level of client data can be madeavailable to authorized users.carrierscontractsrouting guideslocationorderinventoryshippingevent managementinvoice detailcost center coding & logicaudit logicpayment datapayment statusetc.
Also, CTSI-Global’s innovativeExecutive Dashboard combines anintuitive graphical interface with apowerful database to provideinstant drill-down reporting for anyclient KPI. Dashboards can becustomized to meet the specificneeds of each user or user group.
Examples of KPI’s for key user groups:• Shipments• Weight• Standard freight cost• Expedited freight cost• Accessorial cost• Fuel surcharge• Carrier performanceLogistics KPI’s
Examples of KPI’s for key user groups:• Expense detail by mode• Expense detail by carrier• Cost center allocation• Billing accuracy• Payment timelinesFinancial KPI’s
Examples of KPI’s for key user groups:• Global carrier performance• Business unit performance• Order management• Inventory managementManagement KPI’s
The customer needed to track shipment costs for movesinitiated and linked with another contracts / work ordersystem. In order to support customer requirements, projectmanagers needed the ability to request freight rates forvarious activities from Buyer’s contracted carriers, obtainquotes from those carriers, select an appropriate carrier,track the shipment, obtain a final carrier invoice for eachmove, and capture each client’s contract and work number.In the current environment, the best possible way to trackthe shipment costs was to capture system project numberson freight invoices. The data, however, was seldomavailable from the carriers.Case Study
The process begins with manual entry of information into a paperform. Then, the carrier is selected by hand and dispatched viatelephone call or email. Costs for these moves cannot be trackedfor two primary reasons: The system project number must beprovided by the freight carrier, which is seldom done and nomeans by which the data can be entered if it is available.In order to meet the above requirements, CTSI-Global providedaccess to its TMS suite, a web-based, automated, electronicsolution. Buyer’s Project Managers are able to enter requests,electronically select an appropriate carrier from Buyer’scontracted carriers, and track the resulting shipment activity frominception to completion. Project Managers can electronicallygenerate invoices to the customer.The CTSI-Global TMS solution was configured to meet the client’sspecific requirements on White Glove Service.Case Study, continued
A version of “Connecting All Aspects of Your Supply Chain” firstappeared on Manufacturing Business Today, March 12, 2013.Article by Misty Farmer Koopman, Marketing Manager, CTSI-Global.Slideshow adaptation by Marly Hazen McQuillen, Webmaster, CTSI-Global.Subscribe to The Link – Your Link to Supply Chain Community: http://bit.ly/SupplyChainBlog