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Earnings Presentation 2Q11
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Earnings Presentation 2Q11

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Earnings Presentation 2Q11

  1. 1. #! " $% &" " ! " ! ( ) * +!, - 2
  2. 2. ! 0 !. ( / . 2 35 4/ )) * )- ) )) )- ) 67 18 67 $6 ) ) 1 ) -. ( / • 9 $ $ 28.4 30.1 67 $6 $ 24.9 6 7 22.2 25.7 20.6 $ " : 19.4 17.3 14.4 15.9 • $ 7.7 8.5 8.9 + ! $" 4.4 5.9 ! 2Q10 3Q10 4Q10 1Q11 2Q11 Gross Profit EBITDA Net profit 3
  3. 3. 5 " $; ! 0 ! ". ( $ / . ( $ / 101.1 101.1 99.0 99.0 96.0 96.0 91.0 93.5 91.0 93.5 71.3% 74.6% 76.3% 72.7% 18.8% 17.8% 16.1% 68.7% 16.9% 15.8% 2Q10 3Q10 4Q10 1Q11 2Q11 2Q10 3Q10 4Q10 1Q11 2Q11 Net Revenue Cost Operating Expenses Net Revenue #% $ #% & $ . ( / 19,426 20,582 17,304 15,941 14,400 19.6% 21.4% 19.0% 15.4% 15.8% 2Q10 3Q10 4Q10 1Q11 2Q11 <4 )" $= $ $! " " + > )) 4
  4. 4. ? + &. ( / . ( $ / * 2 ( () 27,218 62,427 24,452 24,969 24,579 59,948 54,251 55,560 21,058 49,778 49,2% 49,6% 42,3% 48,1% 45,7% 2Q10 3Q10 4Q10 1Q11 2Q11 2Q10 3Q10 4Q10 1Q11 2Q11 + + +! +.5 2 $ ! $/ • $ $+ " 4 $@ : • 6 " $" " " 1!! 5
  5. 5. ? , - .. / • 1+1 ! 4,433 3,918 + 3,757 3,468 3,248 ! $ $ - 2 2 : 400 556 426 442 28 • A $ "" " + 2Q10 3Q10 4Q10 1Q11 2Q11 Training Total 67 $ = "!- . " $" / " $ " $ Infrastructure BPO BPO ! 0.7% Infrastructure 8.8% 12.6% 5.8% Collection Collection 9.3% Customer Customer 6.8% Care Care 43.3% 56.3%Sales/Blended 21.1% Sales/Blended 35.3% Dec/10 Jun/11 6
  6. 6. ? + &. ( / . ( + / -1 28 +1 1 50.723 53.454 2 1 44.047 43.616 43.533 3.917 2.851 1.107 1.081 2Q10 3Q10 4Q10 1Q11 2Q11 2Q10 3Q10 (117) 4Q10 1Q11 2Q11 • 9! ! " + " $ $ " ! " 0 @ ! !+ $! : • ;! 0 $ " $ ! $! $ ! * The 2Q10 figures were adjusted to reflect the effects of the full adoption of accounting convergence, effective for each quarter of 2010. 7
  7. 7. 7 A #! " " @ (• ! ! " ! $ > ! * - +8)• ! $ + > -) ! @ • 9 > @ ( 8, !$ B • $ $@ ( , ) !$ 5• 9 $ $ ! ! " $$ $ $ ! + ! $ ! $ " ! $ " ! + " " 8
  8. 8. 9• ! 0 > " *8 8 > ))@ • ( -- 67 $6 + ! ! $ ! $ C ! "! $ $ " : • ( ,1 67 $ ! !!" 0 1, D2 D267 $6 -- - 8 - 167 ,1 * 18 , 1, 8!" 34 ) 4 2 )) 3 2 ) 9
  9. 9. Marketing: Prospecting and Relationship Building• Work to strengthen the brand and reach a larger number of prospects;• Relationship building events;• Strengthening of commercial teams: new hires in sales and marketing. 10
  10. 10. # "! C " ! 4 $ $ $ $! $E !0 $" ! ! = " ! $ $ " A $ " !! ! $ ? = A A $ 7 > ! $ $ ! > " " " ! 9! $0 $ ! ! " F? A# $ !! .4!-/ ! 5 ! 9 " $ " G$ $ 3 6 5 7 6 " > $ 67 $6 11
  11. 11. % 9 Mônica Hojaij Carvalho Molina Carlos Montenegro Thatiana Zago Investor Relations Phone: (+55-11) 2106-3821 E-mail: ri@csu.com.br Site: www.csu.com.br/ir This material is the property of CSU CardSystem SA. Total or partial reproduction without the written approval of theCompany is prohibited. All rights reserved. The opinions expressed in this document may change at any time without notice.

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