Top 5 Ways to Increase eDelivery Adoption

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Are you ready to join the paperless movement? Many financial institutions and their customers have, and they’re already reaping the benefits. Yet, financial institutions like yours may still be facing one major challenge—customer and member adoption. Learn the top five best practices for weaning your customers off paper and increasing electronic document delivery. It’s time to get more with less.

Join the paperless movement today.

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Top 5 Ways to Increase eDelivery Adoption

  1. 1. 1© Copyright 2015. Computer Services, Inc.
  2. 2. The number one challenge for financial institutions trying to go paperless is getting their customers or members to adopt electronic statements and notices. © Copyright 2015. Computer Services, Inc.
  3. 3. 3© Copyright 2015. Computer Services, Inc. Why customers/members choose paper? I want the paper version for my records 47% I am used to paper and have no reason to change 29% 26%My provider does not require me to switch 23%I am afraid I would forget to pay a bill 19%I am afraid I would lose data if my PC crashed 15%I don’t see the benefits of eStatements 10%My financial provider has not asked me to switch 9%I have not gotten around to changing
  4. 4. 4© Copyright 2015. Computer Services, Inc.
  5. 5. 5© Copyright 2015. Computer Services, Inc. 5© Copyright 2014. Computer Services, Inc. What can joining the paperless movement do for you? Cost Savings & Higher Profitability Increase Customer Satisfaction Through Omni-Channel Experience Higher Security & Less Vulnerable To Data Breaches Reduce Carbon Footprint Increasing Customer or Member Electronic Statements & Notices Adoption
  6. 6. 6© Copyright 2015. Computer Services, Inc. STEPS TO JOINING THE PAPERLESS MOVEMENT Visit csiweb.com/GoPaperless Watch the video Learn the top 5 ways to increase eDelivery adoption among your customers/members Download your free eDelivery adoption guide Follow our tips and tricks to help you further boost your eDelivery adoption Implement what you’ve learned Start reaping the benefits of going paperless 01 02 03 04
  7. 7. 7© Copyright 2015. Computer Services, Inc. 7© Copyright 2015. Computer Services, Inc. Watch a short video on the TOP 5 BEST PRACTICES for weaning your customers off paper and get your free eDelivery adoption tips & tricks guide. Visit www.csiweb.com/GoPaperless now!

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