Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

The Changing Landscape of Digital Banking

13,598 views

Published on

Digital banking affords financial institutions unprecedented opportunities to strengthen customer reach and loyalty by providing them the most relevant, up-to-date banking experience available. This SlideShare provides an overview of our recent white paper on digital banking trends; elements needed to achieve a thriving on-the-go experience; and how the right technology partner can deliver a unified, front-to-back architecture.

Published in: Technology
  • Be the first to comment

  • Be the first to like this

The Changing Landscape of Digital Banking

  1. 1. THE CHANGING LANDSCAPE OF DIGITAL BANKING
  2. 2. CONSIDER MOBILE AS A BRANCH Due to the rise in smartphone and tablet users, a seven-year trend shows an increase in preferences for online banking. 60%of the U.S. population own smartphones 2 32%prefer to do their banking online Sources: http://www.aba.com/Press/Pages/081115MobileBankingSurvey.aspx https://www.comscore.com/Insights/Market-Rankings/comScore-Reports-May-2015-US-Smartphone-Subscriber-Market-Share
  3. 3. 3 MOBILE IS DEEPLY ROOTED IN TODAY’S CULTURE As the popularity of mobile banking continues to rise—as does the use of smartphones—mobile banking will almost surely become the preferred method of banking. 52%of smartphone owners have used mobile banking in the past 12 months Sources: www.federalreserve.gov/econresdata/consumers-and-mobile-financial-services-report-201503.pdf
  4. 4. 4 UNDERSTAND YOUR CUSTOMERS AND THE DIGITAL BANKING LANDSCAPE Making digital-banking touch points convenient requires understanding the most productive uses for each specific channel the customer employs to access the financial institution.
  5. 5. SEE WHAT NEXT-GEN DIGITAL BANKING COULD LOOK LIKE AT YOUR BANK. Visit us online at csiweb.com/resources/white-papers to download the full white paper!

×