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The Changing Landscape of Digital Banking


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Digital banking affords financial institutions unprecedented opportunities to strengthen customer reach and loyalty by providing them the most relevant, up-to-date banking experience available. This SlideShare provides an overview of our recent white paper on digital banking trends; elements needed to achieve a thriving on-the-go experience; and how the right technology partner can deliver a unified, front-to-back architecture.

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The Changing Landscape of Digital Banking

  2. 2. CONSIDER MOBILE AS A BRANCH Due to the rise in smartphone and tablet users, a seven-year trend shows an increase in preferences for online banking. 60%of the U.S. population own smartphones 2 32%prefer to do their banking online Sources:
  3. 3. 3 MOBILE IS DEEPLY ROOTED IN TODAY’S CULTURE As the popularity of mobile banking continues to rise—as does the use of smartphones—mobile banking will almost surely become the preferred method of banking. 52%of smartphone owners have used mobile banking in the past 12 months Sources:
  4. 4. 4 UNDERSTAND YOUR CUSTOMERS AND THE DIGITAL BANKING LANDSCAPE Making digital-banking touch points convenient requires understanding the most productive uses for each specific channel the customer employs to access the financial institution.
  5. 5. SEE WHAT NEXT-GEN DIGITAL BANKING COULD LOOK LIKE AT YOUR BANK. Visit us online at to download the full white paper!