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How to Boost Amazon Performance with Compelling Creative

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How to Boost Amazon Performance with Compelling Creative

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You can’t just take your creative assets from one platform and throw them up on Amazon – well you could, but they won’t perform very well.
Creative success on Amazon requires specific copy, insider knowledge of what impacts search rank, and optimized A+ content, amongst other things.
In this webinar, our Creative and Amazon experts team up to dive into how to ensure your creative works across the Amazon ecosystem and drives your business performance.

You can’t just take your creative assets from one platform and throw them up on Amazon – well you could, but they won’t perform very well.
Creative success on Amazon requires specific copy, insider knowledge of what impacts search rank, and optimized A+ content, amongst other things.
In this webinar, our Creative and Amazon experts team up to dive into how to ensure your creative works across the Amazon ecosystem and drives your business performance.

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How to Boost Amazon Performance with Compelling Creative

  1. 1. How to Boost Amazon Performance with Compelling Creative
  2. 2. Today’s Logistics Kerry Mallett Senior Content Specialist, Webinar Recording & slides will be in your inbox shortly after the session Download relevant resources Join our chat and submit questions for live Q&A Log back anytime with same link Join our poll questions - including if you want to talk to our teams after!
  3. 3. WE’VE MASTERED THE MEDIA THAT MATTERS MOST Tinuiti is the largest independent performance marketing firm across Streaming TV and the Triopoly of Google, Facebook, Amazon. Employees Media managed Award-winning culture* $3B #1 1000+
  4. 4. Some of Our Clients Our Recognition For commerce leaders of today and the future
  5. 5. Our Speakers ALEXANDRIA THOMAS Group VP of Creative PHIL STOLT SVP, Retail Operations
  6. 6. Agenda ● Making A Case For Amazon ● Amazon Creative 101 ● Other Pillars To Amazon Success 6
  7. 7. What type of Amazon content have you invested in to date? a) Written content optimization b) Enhanced photography and videography c) A+ content pages d) Amazon Store presence e) All of the above POLL
  8. 8. How are you managing your Amazon Creative & Design? a) In-house team b) Third-party agency c) Partially outsourced d) Other POLL
  9. 9. Making A Case For Amazon 9
  10. 10. ● Online shopping channels continue to thrive and Amazon has cemented itself at the top of the retail media space. ● Given the recent year’s shift from brick-and-mortar commerce to virtual storefronts paired with the increasing household penetration of Amazon and diverse opportunities to reach consumers, it’s the perfect storm for marketers to take advantage of. 10 Meet Customers Where They Are: On Amazon!
  11. 11. eCommerce Growth Continues On Amazon Marketplaces continue to capture a significant share of the SMBs and micro businesses that are shifting to e-commerce. ● In a report done by McKinsey in October 2021, they expect 50 to 70% of digital commerce will be conducted on marketplaces by 2025 ● In the US, almost two-thirds of consumers begin their product search with Amazon. And the customer service and shipping speed are well-regarded, trusted and loved by consumers.
  12. 12. Amazon For Advertising Sees Tremendous Growth As Well Retail media is the second-fastest-growing ad format. Spending on retail properties will grow by a annual compounded rate of 30.9% from 2020 through 2024. ● The retail media space been resistant to macroeconomic turbulence despite long standing supply chain issues and market conditions. ● Over the past 2 years retail media properties have seen an uptick in activity and innovation, providing many new opportunities for brands and businesses to advertise to consumers.
  13. 13. A solid creative strategy is crucial to a successful marketing or advertising campaign. Importantly, investing in high-quality creative on Amazon is necessary to achieve success in this retail media space. The expression and aesthetic of your brand on Amazon can have a very real impact on your findability, traffic to your product catalog and product-level conversion rate. 13 Quality Creative Is An Important Amazon Performance Lever
  14. 14. 14 The 5 Elements Of A Best-In-Class Amazon Creative Strategy Optimized Product Listing Detail Page Imagery and Video Amazon Stores Pages A+ Content Amazon Creative Amazon Advertising Products
  15. 15. The Impact Of A Solid Amazon Creative Strategy 15 Provide an outstanding branded experience that builds credibility, trust and interest Stand out from competitors and gain greater share of voice and share of wallet Maximize the value of your marketing spend and generate greater ROI Help increase conversions and increase revenue Build an emotional connection while demonstrating utility and value to consumers
  16. 16. 16 Amazon Creative 101 Go from this To This
  17. 17. 17 Amazon Creative 101 Amazon Optimized Product Listing Copy
  18. 18. ● The Amazon a9 algorithm ranks product listings by relevance and performance ● Having optimized product listing copy with relevant keywords in product titles, descriptions and features is critical to increasing visibility within Amazon’s organic search algorithm ● It also increases your product’s findability offsite on other search engines as well SEO Written Content Optimizing Written Content
  19. 19. 19 Lower Rankings Fewer Conversions Wasted Ad Dollars Competitors Gain an Advantage SEO Written Content Left Unattended, Basic Product Descriptions Hinder Performance On Amazon
  20. 20. SEO Written Content Product Titles ● All categories start with the brand and list the product name, but other attributes of the title may include pattern, model number, power output, size, color and quantity (if there is more than one) ● Keywords are a vital component of any product title, but retailers should be wary of keyword stuffing ● Products with clear and detailed information are more likely to earn a higher click-through-rate and convert. The increase in sales will ultimately lead to better ranking ●
  21. 21. ● The more descriptive the bullet points for your product pages are, the greater likelihood you will sell on Amazon. And the more you sell on Amazon, the greater likelihood of your product ranking higher. ● 5 bullet points are allowed for Amazon Seller Central and each should be a max of 250 characters. These can vary by category so it’s important to be familiar with Amazon’s guidelines. ● Highlight the product overview, key details and benefits, fabric composition, care, installation, application instructions, etc., and unique selling points. Consider using the final bullet to share your brand story or mission statement SEO Written Content Key Product Features
  22. 22. ● The production should be 200 words or less ● The recommended paragraph hierarchy is 1) product introduction, 2) care instructions, applications, installation instructions, etc., followed by 3) brand mission statement, values, brand story, etc. SEO Written Content Product Description
  23. 23. 23 Let’s interact! SEO Written Content What’s Working For This Listing?
  24. 24. 24 Let’s interact! SEO Written Content …and For This Listing?
  25. 25. 25 Amazon Creative 101 Detail Page Imagery and Video Gallery
  26. 26. Alongside the product title, your product photography will be the first thing consumers see as they consider whether to buy Year after year, consumer psychology studies show that the majority of consumers are influenced to make a purchase decision based on a visual experience and product photography …and year after year, many purchase returns are made because the product that arrived didn’t look like what the customer expected to receive. 26 Detail Page Imagery and Video Gallery A Brand’s Visuals Influence Consumer Behavior, For Better And For Worse
  27. 27. ● Amazon Seller Central allows 1 main image and 6 alternates ● The main image should be the hero product on a white background. ● For the larger image strategy use of informative text and callouts in an infographic-style ● Showing various angles, compelling lifestyle shots and the product in action is a must for DPI ● Be sure to use thumb-stopping graphics and callouts to pique consumer interest - The more informed the consumer is, the greater chance they’ll consider and purchase from you 27 Product image + branded product copy overview Product image + anatomy details Product image + unique selling point 1 Product image + unique selling point 2 Category image + unique selling point Hero brand image + branded copy Compatibility details 360 product shot Size chart or dimensional chart Detail Page Imagery and Video Gallery Strategy For Detail Page Imagery
  28. 28. 28 Client Spotlight: House of Jack Co. Detail Page Imagery Gallery
  29. 29. 29 Client Spotlight: LT Apparel Strategy For Detail Page Imagery
  30. 30. 30 Detail Page Imagery and Video Gallery Strategy For Detail Page Imagery
  31. 31. 31 Detail Page Imagery and Video Gallery Strategy For Detail Page Imagery
  32. 32. Detail Page Imagery and Video Gallery Video Within The Detail Page Image Gallery Unboxing How-to 360 Showcase Product in Action Dimensional chart ● Product demo or product showcase videos are another great way to help consumers evaluate your product ● When possible, include a video asset in the gallery
  33. 33. 33 Amazon Creative 101 A+ Page Content
  34. 34. ● A+ content is a custom area of the product detail page to showcase more diverse content with visual layouts, imagery and comparison charts. It conveys greater quality to consumers browsing on the platform ● With 60% of shopping taking place on mobile, it’s important to lead with a mobile-first design as the experience differs from desktop ● Pro tip: A+ content shows up on mobile right below the DPI and before bullet points and description A+ Content Building A Premium Brand Experience For The Detail Page
  35. 35. ● Live text is important to increase visibility within Amazon’s organic search algorithm ● When you’re in the design process be sure to build the experience in platform in order to preview how it will display to consumers in both desktop and mobile A+ Content Creative Tips To Know
  36. 36. ● Premium A+ content requires a financial investment, and provides brands with a more elevated content experience ● The content modules available are interactive and provide a more premium feel spanning the entire page ● Premium A+ pages also allow for video content A+ Content Premium A+ Content ● Premium A+ content requires a financial investment, and provides brands with a more elevated content experience ● The content modules available are interactive and provide a more premium feel spanning the entire page ● Premium A+ pages also allow for video content
  37. 37. 37 Amazon Creative 101 Amazon Store Presence
  38. 38. Amazon Stores Provides a Rich, Immersive Brand Experience for Consumers – AJ Swamy, Director, Business Development “The main benefit of Amazon Stores is to provide customized content to potential customers and introduce prospective customers to your brand. Each page gives you the opportunity to brand it ‘your way’ with lots of supportive content and freedom. It’s basically like designing your own website on Amazon.” Customers expect more meaningful experiences from the brands they know and your Amazon digital storefront is just as important as your website or your physical presence. For prospective clients it’s an opportunity to leave a great initial impression. ● Build credibility and trust through a branded experience ● Fully customizable for promotional and seasonal purposes ● The only zone without competitor ads across the marketplace ● Indexed in Amazon’s Search Engine Results Page (SERP) ● Most PPC and search dollars should funnel to this page for consumers to get exposure to your brand and larger product offering
  39. 39. Boosting Performance with Amazon Stores With Amazon Stores, brands can: ● Capitalize on internal and external traffic sources ● Boost organic ranking on Amazon and increase sales volume ● Introduce your brand to new audiences ● Promote new arrival products to pre-existing customers ● Give users a better mobile experience Importantly, Amazon Stores allow brands to no longer worry about losing their brand identity in a competitive online marketplace. This is where you’ll want to prominently display your brand story and greater product assortment.
  40. 40. 40 Client Spotlight: House of Jack Co. Amazon Store
  41. 41. Advertising on Amazon Amazon DSP Sponsored Products Streaming TV Sponsored Display
  42. 42. 42 Boost Your Performance Other Pillars for Amazon Success
  43. 43. Pillars to Amazon Success 43 Advertising & Marketing Content & Creative Technology Strategic Operations End-to-end channel management
  44. 44. Best Practices For Managing Your Amazon Catalog ● Focus on advertising and PPC before the foundation has been built ● Brand oriented content vs Amazon optimized content ● Budget not allocated to improving content on Amazon Catalog management is foundational - we think of it as the X’s and O’s before higher level strategy can even begin! Common Issues We See with Amazon Catalogs
  45. 45. 45 Best Practices For Managing Your Amazon Catalog Number of Images Fill all the Space White Background Include Copy Enhanced & Lifestyle Images Include Zoom in Images & Charts (comparison, sizing) Title Number of Characters 150 characters or longer Conduct Keyword Research Include Brand Name Bullet Points Keyword Indexed At least 5 bullet points Conduct Keyword Research Include Core Differentiators ABC/A+ Below the Fold Include Comparison Charts Ensure You Have Unique Info Highlight Brand Assortment Reviews Q&A + Comments Aim for 4.3 Star or Above Demonstrate Social Proof: At least 30 Reviews Monitor & Respond to Comments 1 2 3 4 5
  46. 46. Key Takeaways Thoughtful written content optimization across your product title, listing and description can help with discoverability, conversion rates and sales Developing a content strategy for the detail page image/video gallery, A+ content and Stores presence demonstrates quality and credibility Consider other important aspects of your Amazon strategy such as good catalog management and advertising to continue driving success 1 2 3
  47. 47. Schedule Your Consultation with an Amazon Creative Expert
  48. 48. Q&A ALEXANDRIA THOMAS Group VP of Creative PHIL STOLT SVP, Retail Operations
  49. 49. 49 Stay informed on the future of digital marketing Visit our new content hub ➜
  50. 50. Thank you!

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