Presentation by Colin McCreadie, PODFather Ltd and Tim Copping Tarmac at the 2019 COMIT Conference. More information:http://www.comit.org.uk/conference-2019

1. Colin McCreadie
PODFather, Managing Director
Tim Copping
Tarmac, Connect Program Manager

2. PODFather – who’s that?
and many more….
Established 2000 – bespoke software development, background in logistics & construction services
PODFather ePOD solution launched 2007. Specialist ePOD SaaS provider to logistics, field service &
construction sectors
Based in Edinburgh. 50 staff in UK, 15,000+ users across Europe.
1,000,000+ PODs processed every month.

3. What is ePOD?
“Electronic proof of delivery”
ePOD is a paperless delivery system that uses “Sign-on-glass” technology
ePOD has replaced Tarmacs legacy paper ticketing system
And provided much more……

4. Tarmac ePOD YouTube Video

5. This is about more than proof of delivery

6. Tarmac ePOD solution features
Job upload via API (REST & SOAP), EDI & sFTP
Real-time transport & job progress monitoring
Fully customisible mobile workflows
Manual and dynamic job scheduling & route planning
GPS driver tracking via mobile app
Daily vehicle defect checks & Incident reports
Customer email & SMS notifications – ETAs & ePOD
“Sign on glass” signature capture
Barcode, NFC & photo capture features
Android & iOS compatible
Dashboard reports for “OTIF” & other metrics
Simple driver on-boarding via Apple & Google stores
Manual & customer portal job creation also available
Weighbridge collects & delivered products

7. ePOD allows Tarmac to…..
• Save time
• Save money
• Invoice faster
• Pay supply chain faster
• Improve safety
• Prove compliance
• Improve customer service

8. ePOD customer service example

9. ePOD customer service example

10. ePOD customer service example

11. ePOD customer service example

12. ePOD sign on glass

13. ePOD Project
History & Overview
The idea of ePOD has been around for many years and has been driven through
the need for efficiency savings and productivity improvements within the logistics
industry.
Interest for an ePOD solution within Tarmac started about 5 years ago, but due
to fleet & business variability and technology restrictions it has taken until now to
come to fruition.
“Electronic proof of delivery”
is a ticketless delivery system that uses “Sign-on-glass”
technology deployed on Android handheld devices
Tarmac ePOD YouTube Video
Why are Tarmac going ePOD?
ePOD replaces Tarmacs legacy paper ticketing system
It provides in-transit visibility for customers and Tarmac providing
real-time add-on management and proof of delivery & it's a
quicker way to do business
What is ePOD?

14. ePOD Project
History & Overview
This new system provides instant Proof of Delivery, covering our full fleet, not
just internals, but external 3rd party drivers/hauliers as well.
The system is intuitive, easy to use and it ties into other Tarmac initiatives as
well (Verifi, PODFather Planning, Customer Portal, CX2020)
Compelling Need
c3.5m
Tickets per year on quad-ply-
impact-printed paper and limited
visibility of deliveries and fleet
Technology
Improvements
1990’s
Legacy applications and
hardware, and outdated
business processes
Lost Revenue &
Customer Queries
£££
Customer & Haulier queries
have impacted cash flow and
hindered timely customer
service responses

15. Tarmac ePOD
Overview
ePOD Team
11 people
18,200 hours worked
190,000 miles driven
Project Stakeholders
15,000 customers
4,000 Tarmac staff
5,400 drivers
2 new vendors
Vendor Statistics
2,516 mobile devices
4 destroyed & 5 stolen
3,595 PR support calls
26 PODFather support calls
Project Statistics
2,000,000 less paper tickets
since Oct 18 = c9.3T of paper.
16T+ paper to be saved in 2019
1,680 trees saved per annum

16. ePOD Project
Mobilisation
Phase 2: Plant & Vehicle Installs
• Vendor issues experienced early on
• Dedicated resources (Peak Ryzex & Tarmac)
• Agreed ways of working
• Escalation points
• Defined project plan
• Proof of concept in a small isolated but controllable area
• 9 RMX plants, c30 vehicles, engaged staff
• Test bed for software development and enhancements
• Test bed for tablet build changes
• Test bed for vehicle & plant installs
Phase 1: Proof of Concept
Phase 3: Project Delivery
• Project ramp-up
• Support Desk escalations
• BAU
• Quarterly reviews

17. ePOD Project Challenges & Requirements
• Geographically isolated sites (418
units)
• Transient fleet (c1850 vehicles)
• 3rd party fleet (c3500)
• 24/7 working
• Business with legacy systems and
processes
• Approx. 25,000 stakeholders to
communicate with and provide
training to
• Revenue focussed business
• Legacy infrastructure
• A business of technophobes
• Major digital transformation &
business change
• Limited experience in this field
• Health and Safety industry leaders
(SWITCH Policy)

18. Q & A