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Digital Transformation Case Studies: how NFUM is delivering 
Brilliant Basics 
Tim Mann, CIO NFU Mutual 
9th October 2014
This afternoons content 
• How NFU Mutual’s new technology team took an 
audacious approach to its underperforming 10 year...
Start Point
What did we do? 
• Brilliant Basics 
• Changing the Game 
• Changing the Rules
Transformation Programme 
Images used with permission from Thalia Took : www.thaliatook.com ©2004-2013 Thalia Took
What were we thinking?!
Video
How did it turn out?
To conclude
Questions?
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Tim Mann, CIO at NFU Mutual - Digital Transformation Case Studies: how NFUM is delivering Brilliant Basics

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Tim Mann, CIO at NFU Mutual, presented at CIO Event October 2014

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Tim Mann, CIO at NFU Mutual - Digital Transformation Case Studies: how NFUM is delivering Brilliant Basics

  1. 1. Digital Transformation Case Studies: how NFUM is delivering Brilliant Basics Tim Mann, CIO NFU Mutual 9th October 2014
  2. 2. This afternoons content • How NFU Mutual’s new technology team took an audacious approach to its underperforming 10 year outsourcing deal • In 3 years delivered new workplaces, data centres, networks, outsourcing partners and service delivery models • Bringing IT into the centre of the enterprise and coaching the company to expect more from their technology
  3. 3. Start Point
  4. 4. What did we do? • Brilliant Basics • Changing the Game • Changing the Rules
  5. 5. Transformation Programme Images used with permission from Thalia Took : www.thaliatook.com ©2004-2013 Thalia Took
  6. 6. What were we thinking?!
  7. 7. Video
  8. 8. How did it turn out?
  9. 9. To conclude
  10. 10. Questions?

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