CILIP Conference 2020: The 'Digital Pivot' - the role of librarians and knowledge specialists in moving teaching and learning online
The 'Digital Pivot' - the role of
librarians and knowledge specialists in
moving teaching and learning online
Hossam Kassem, Learning and Teaching librarian at the Open University.
Accessibility Operational Lead
What do we teach at the OU Library
Targeted and Generic sessions and activities covering:
1. Finding Information
2. Evaluating Information
4. A Generic session on Digital foot print
5. A Generic session aimed at disabled students to
improve their experience studying online
Challenges we faced this year
This year for us is unprecedented
1. Unprecedent students numbers, e.g. one night we had
7000 students using the system in different rooms. 30%
more compared to last year.
2. Technology at times could not cope.
3. We needed to call for more support.
4. Students are unusually active and engaged, you want
them to be like this.
Remember Accessibility &
In the push to move online we must remember
challenges faced by disabled students. We need to be
accessible and inclusive when we:
1. Select the medium of delivery (we might be limited
2. Design Stage
3. Delivery Stage
4. Post delivery
Useful links 1
• OU Library training events https://www.open.ac.uk/library/training-and-
• OU Library YouTube channel: Generic session recordings with captions
• Designing for online template
Durham, Fiona and Kassem, Hossam (2019). Is there anybody there?
Designing effective and engaging live online information literacy
teaching. In: LILAC: the Information Literacy Conference, 24-26 Apr
2019, Nottingham. http://oro.open.ac.uk/61752/
• Case study: shifting your IL teaching online – Hossam Kassem
Useful links 2
• How to teach online: Providing continuity for
• Doing the Covid-19 Pivot
Part 1 Technical Consideration
Part 2 Designing for online
Part 3 Accessibility