How Does Canada Perform?

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2010 CEO Forum
Metrics for Healthcare Quality: The Leader’s Role
Terrence Sullivan
President and CEO
Cancer Care Ontario
Feb 17, 2010

Published in: Health & Medicine
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How Does Canada Perform?

  1. 1. Metrics for Healthcare Quality: The Leader’s Role
  2. 2. How Does Canada Perform? Terrence Sullivan President and CEO Cancer Care Ontario Feb 17, 2010
  3. 3. Overview • How is Canada doing on quality metrics? Consider a few examples • Where is our national imperative on quality? • Introduce the framing questions for the CEO Forum
  4. 4. How does Canada (its provinces) Perform on Dimensions of Quality? 1. Access & Timeliness 2. Equity 3. Safety 4. Effectiveness 5. Capacity 6. Patient-Centredness
  5. 5. ACCESS & TIMELINESS
  6. 6. Access & Timeliness B+
  7. 7. Access & Timeliness C-
  8. 8. Access & Timeliness C-
  9. 9. Access & Timeliness C-
  10. 10. Access & Timeliness
  11. 11. Access & Timeliness C 12
  12. 12. Access & Timeliness
  13. 13. EQUITY
  14. 14. Equity
  15. 15. Equity
  16. 16. Equity B
  17. 17. Equity B
  18. 18. Equity
  19. 19. SAFETY
  20. 20. Safety B+
  21. 21. Safety
  22. 22. Safety
  23. 23. Safety C-
  24. 24. Safety A-
  25. 25. EFFECTIVENESS
  26. 26. Effectiveness B
  27. 27. Effectiveness A 28
  28. 28. Effectiveness
  29. 29. Effectiveness
  30. 30. Effectiveness B+
  31. 31. Effectiveness
  32. 32. Effectiveness B
  33. 33. Effectiveness C-
  34. 34. CAPACITY
  35. 35. Capacity A/C
  36. 36. Capacity B
  37. 37. Capacity B
  38. 38. Capacity (B)
  39. 39. Capacity C-
  40. 40. Capacity
  41. 41. PATIENT-CENTREDNESS
  42. 42. Patient- Centredness
  43. 43. Patient- Centredness B+
  44. 44. Patient- Centredness
  45. 45. Patient- Centredness B
  46. 46. Patient- Centredness A-
  47. 47. How does Canada perform? A Summary Quality Dimension Grade Access & Timeliness C+ Equity B Safety B Effectiveness B+ Capacity ?B Patient-Centredness B
  48. 48. Where is our national imperative on quality? • Baker/Norton • Nosocomial infections • Poor quality Primary Care for chronic disease management • Legislative Imperative/Financial Imperative/Board Imperative? • Why are we waiting? • Can chief executives start the momentum?
  49. 49. Framing Questions • How can we build a cross-jurisdictional, unifying framework on which common dimensions of quality can be reported at the provincial, territorial and institutional levels, across the continuum of care? • What are the levers for achieving quality patient care? Should we build stronger incentives and sanctions for quality? What is the role of governance? • How can we use information and communication technologies wisely to manage demands in health services and improve the quality of patient care?
  50. 50. Thank you

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