Chi2012 - postfactum impressions


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CHI 2012 was amazing - hereby we would like to share some of the things that made a great impression on us.

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  • In Berlin
  • Berlin, CHANCE FOR PLAY: stand out from the shopping malls cluster, wi-fi zones in our shops to interact with customers
  • CHANCE FOR PLAY: Non standard communication of unlimited SMS for prepaid users
  • CHANCE FOR PLAY: Image of more friendly operator, that listens to its customers
  • CHANCE FOR PLAY: New portal co-created with customers, not only by experts The Johnny Cash Project is a global collective art project, and we would love for you to participate. Through this website, we invite you to share your vision of Johnny Cash, as he lives on in your mind ’s eye. Working with a single image as a template, and using a custom drawing tool, you’ll create a unique and personal portrait of Johnny. Your work will then be combined with art from participants around the world, and integrated into a collective whole: a music video for "Ain’t No Grave", rising from a sea of one-of-a-kind portraits. Strung together and played in sequence over the song, the portraits will create a moving, ever evolving homage to this beloved musical icon. What ’s more, as new people discover and contribute to the project, this living portrait will continue to transform and grow, so it’s virtually never the same video twice.
  • CHANCE FOR PLAY: New way of presenting offers or phones
  • In Play I got a discount for my monthly fee just for a smile, CHANCE FOR PLAY: Out of the box bonuses giving additional word of mouth
  • CHANCE FOR PLAY: We can be the only operator that does something in creative way
  • Kolory mają na celu relaksację oraz wydzielanie melatoniny pozwalającej na szybsze zaśnięcie
  • It might be worthwhile for each project to look for aspects perceived as surprising, magical and most importantly offering a feeling of a real interaction with the company. In such way customers will want to stay in touch with Play rather than be happy to stay away.
  • Każdy chce być sędzią
  • Dealness indicator à pokazane ile oszczędzasz J CHANCE FOR PLAY: Userfriendly functions - shortlist button, send feedback, dealness indicator
  • CHANCE FOR PLAY: User friendly, easy to understand and „having a bit of magic ” in services
  • Simplicity means removing obvious elements and leaving only those that bring value.
  • novel approach for time management inspired by approach postulates that time-based data at a reasonable accuracy is required to perform meaningful time analytics, (2) we believe that visualizing the analyzed data and metrics derived from the data is a crucial component in understanding how time is spent, (3) and an understanding of how time is spent will lead to better time management for individuals and ultimately for the organization at large.
  • Design ułatwia komunikację. Nieoczywiste podejście do znanych problemów pozwala na osiąganie dobrych wyników.
  • Chi2012 - postfactum impressions

    1. 1. Agnieszka Szóstek, Karolina Walo, MarcinPiotrowski
    2. 2. we have the best offer on themarket! ;)BUSINESS customer operator 1 operator 2 operator 3 operator 4monthly commitment 75 zł netto 65 zł netto 65 zł netto 65 zł netto allnet minutes unlimited unlimited unlimited unlimited allnet SMS/MMS unlimited unlimited unlimited unlimited INDIVIDUAL customer operator 1 operator 2 operator 3 operator 4 monthly commitment 79 zł 79 zł 79 zł 79 zł allnet minutes unlimited unlimited unlimited unlimited allnet SMS/MMS unlimited unlimited unlimited unlimited
    3. 3. Any advancedtechnologyis indistinguishablefrom magic. A.C. Clarke
    4. 4. magic amplifies change in theworld,the best experiences withtechnologyfeel magicalmagic disrupts the notion ofrealitymakes you suddenly experience
    5. 5. bemagical
    6. 6. get attention and give fun
    7. 7. let the customers speak(1/2)
    8. 8. let the customers speak(2/2)
    9. 9. make ordinary activitiesinteresting
    10. 10. surpirise the customer
    11. 11. be fascinating
    12. 12. building cohesive experience
    13. 13. Improving speed and efficiencymight help to build an imageof a competent companybut will not help to createan impression of a companyoffering unique experiences
    14. 14. pinoky
    15. 15. exercise bike connected to avideo game
    16. 16. interactive TV
    17. 17. chocolate machine
    18. 18. bohemian bookshelf
    19. 19. gamification and augmentedreality
    20. 20. too small to see
    21. 21. Designer knowshe arrived at perfectionnot when there is no longeranything to addbut whenthere is nothing to take away. A. Saint- Exupery
    22. 22. keep it simple to the user
    23. 23. be aware of the treaths
    24. 24. Good solutions are basedon careful reductionnot on an attempt to satisfy allneeds.Simplicity gives impression ofsaving time,offers perception of goodorganization,
    25. 25. I’d never get out of this !?$%# office - timemanagement in enterprise environment
    26. 26. cur(v)ing phobias using virtualreality
    27. 27. discovery-based games
    28. 28. TimeBlocks