Transcript from Sept 19, 2011:                   Managing Backlog During Initial Development in B2B ISVs                  ...
Transcript from Sept 19, 2011:                   Managing Backlog During Initial Development in B2B ISVs                  ...
Transcript from Sept 19, 2011:                   Managing Backlog During Initial Development in B2B ISVs                  ...
Transcript from Sept 19, 2011:                   Managing Backlog During Initial Development in B2B ISVs                  ...
Transcript from Sept 19, 2011:                   Managing Backlog During Initial Development in B2B ISVs                  ...
Transcript from Sept 19, 2011:                   Managing Backlog During Initial Development in B2B ISVs                  ...
Transcript from Sept 19, 2011:                   Managing Backlog During Initial Development in B2B ISVs                  ...
Transcript from Sept 19, 2011:                   Managing Backlog During Initial Development in B2B ISVs                  ...
Transcript from Sept 19, 2011:                   Managing Backlog During Initial Development in B2B ISVs                  ...
Transcript from Sept 19, 2011:                   Managing Backlog During Initial Development in B2B ISVs                  ...
Transcript from Sept 19, 2011:                   Managing Backlog During Initial Development in B2B ISVs                  ...
Transcript from Sept 19, 2011:                   Managing Backlog During Initial Development in B2B ISVs                  ...
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Sept 19: Managing the Backlog During Initial Development in B2B ISVs w/ John Peltier

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There continues to be great confusion about the relationship between the title of Product Manager and the role of Product Owner. John's experience across three distinct scrum projects in two organizations has led him to some clarifying thoughts on agile's implementation by product managers. Resources: http://pack.li/3Y

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Sept 19: Managing the Backlog During Initial Development in B2B ISVs w/ John Peltier

  1. 1. Transcript from Sept 19, 2011: Managing Backlog During Initial Development in B2B ISVs Global Product Management Talk w/ John Peltier, Agile Product Manager Subscribe: http://bit.ly/ouZN8J FB: http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Listen to speaker & co-hosts! http://www.blogtalkradio.com/prodmgmttalk Listen to today’s podcast: http://bit.ly/oCT0LDINTROThere continues to be great confusion about the relationship between the title of Product Manager and the role ofProduct Owner. Johns experience across three distinct scrum projects in two organizations has led him to someclarifying thoughts on agiles implementation by product managers.QUESTIONSQ1 Is it easier to involve customers during construction of custom software products than it is for B2B orEnterprise products?Q2 Which role is most suited to getting customer input on a sprint-by-sprint basis: product owner, userexperience, or product manager?Q3 What are the benefits and risks of letting customers see unfinished work vs. using vaporware to gathercurrent-state feedback?Q4 How can product managers balance ambiguity of frequent customer input with stable product vision andmeeting tight deadlines?cindyfsolomon Welcome! @gander2112 Discussion questions from each talk http://t.co/AJlZtCOh Today’squestions:http://t.co/lra5ixAK #prodmgmttalk -3:58 PM Sep 19th, 2011cindyfsolomon Please introduce yourself: where youre tweeting from, your involvement w/product management whenyou come in!#prodmgmttalk -3:58 PM Sep 19th, 2011cindyfsolomon This is Cindy, co-host,from across bay from San Francisco. If youre NOT showing up in twitter searchhttp://t.co/0EhQIXiX #prodmgmttalk -3:59 PM Sep 19th, 2011johnpeltier Hello! This is John Peltier in Atlanta, happy to be participating in #prodmgmttalk today! #prodmgmttalk -4:00PM Sep 19th, 2011cindyfsolomon Now starting: Please follow @johnpeltier @rcauvin@prodmgmttalk @cindyfsolomon usehashtag #prodmgmttalk -4:00 PM Sep 19th, 2011ErikaLAndersen Hi, Erika Andersen from Salt Lake City checking into #prodmgmttalk -4:00 PM Sep 19th, 2011gander2112 Geoff Anderson, (temporarily) in Chicago #prodmgmttalk -4:00 PM Sep 19th, 2011_______________________________________________________________________________________________ Sponsor us http://bit.ly/gF0Tt3 and visit our sponsor below! 1 BlogTalkRadio http://bit.ly/phTOWh
  2. 2. Transcript from Sept 19, 2011: Managing Backlog During Initial Development in B2B ISVs Global Product Management Talk w/ John Peltier, Agile Product Manager Subscribe: http://bit.ly/ouZN8J FB: http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Listen to speaker & co-hosts! http://www.blogtalkradio.com/prodmgmttalkrcauvin Roger L. Cauvin here in Austin. Glad to be co-hosting #prodmgmttalk w/ @cindysolomon & specialguest @JohnPeltier. #agile #prodmgmt -4:01 PM Sep 19th, 2011cindyfsolomon Please welcome todays speaker John Peltier @johnpeltier Marketing Lead 4 ProductCamp Atlanta &ProductCamp Austin #prodmgmttalk -4:01 PM Sep 19th, 2011gander2112 @rcauvin I was just in Austin last week. Love that town #prodmgmttalk -4:02 PM Sep 19th, 2011johnpeltier Hello to Erika, Geoff and others! #prodmgmttalk -4:02 PM Sep 19th, 2011rcauvin Welcome, @ErikaLAndersen and @gander2112, to #prodmgmttalk. Always good to have you in theconversation. #prodmgmt #agile -4:02 PM Sep 19th, 2011cindyfsolomon Intro speaker @johnpeltier spent 3 years as prod analyst & prod owner healthcare space w/CarestreamDental (Kodak Health Grp) #prodmgmttalk -4:02 PM Sep 19th, 2011johnpeltier @CindyFSolomon *Formerly* Marketing Lead at #pcaustin! - now at #pcampatl. #prodmgmttalk -4:02 PMSep 19th, 2011cindyfsolomon Listen here: http://t.co/ElZL89Yk try calling (323) 927-2957 to talk w/ @johnpeltier @rcauvin@cindyfsolomon #prodmgmttalk -4:05 PM Sep 19th, 2011rcauvin In the old days, #agile dev teams were co-located w/ customers & could more easily manage the productbacklog.#prodmgmttalk -4:05 PM Sep 19th, 2011cindyfsolomon Background links for todays talk! http://pack.li/3Y Never participated in a twitter chat?FAQs http://t.co/Qr2s1o0OJoin us! #prodmgmttalk -4:06 PM Sep 19th, 2011johnpeltier The challenge: Product managers must represent a market segment, not just a single customer. How to dowhile in the dev room? #prodmgmttalk -4:06 PM Sep 19th, 2011rcauvin Now we have B2B and B2C software product teams doing #agile & experiencing challenges representing thecustomer effectively. #prodmgmttalk -4:06 PM Sep 19th, 2011cindyfsolomon Todays questions are at the bottom of http://t.co/u4gQdgBh @rcauvin & @johnpeltier giving audiocontext for backlog #prodmgmttalk -4:07 PM Sep 19th, 2011gander2112 Listening in. #prodmgmttalk -4:08 PM Sep 19th, 2011johnpeltier If the product management and product owner roles are split, will the same product quality result?#prodmgmttalk -4:08 PM Sep 19th, 2011rcauvin And if the #prodmgmt & product owner roles are NOT split, will product quality suffer? #prodmgmttalk #agile#scrum -4:09 PM Sep 19th, 2011gander2112 I think that it might be part of the level of skills in the product owner role, at my company, the PO is a veryjunior role#prodmgmttalk -4:10 PM Sep 19th, 2011_______________________________________________________________________________________________ Sponsor us http://bit.ly/gF0Tt3 and visit our sponsor below! 2 BlogTalkRadio http://bit.ly/phTOWh
  3. 3. Transcript from Sept 19, 2011: Managing Backlog During Initial Development in B2B ISVs Global Product Management Talk w/ John Peltier, Agile Product Manager Subscribe: http://bit.ly/ouZN8J FB: http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Listen to speaker & co-hosts! http://www.blogtalkradio.com/prodmgmttalkgander2112 (Of course I am both PO and PM), so I get the full picture. #prodmgmttalk -4:11 PM Sep 19th, 2011gander2112 I mean, so junior that they pretty much have to ask permission to go to the loo #prodmgmttalk -4:12 PMSep 19th, 2011johnpeltier Geoffrey, I am both also - One element is if the PO has exposure to customer research... #prodmgmttalk -4:12 PM Sep 19th, 2011saeedwkhan Need to distinguish between Prod. Mgr (role), Prod Owner (role) & #prodmgmt function & goals. Then itsnot an issue. :-) #prodmgmttalk -4:12 PM Sep 19th, 2011ProdMgmtTalk Q1 Is it easier to involve customers during construction of custom software products than it is for B2Bor Enterprise prodcts? #prodmgmttalk -4:12 PM Sep 19th, 2011gander2112 A1: Naturally. You are building it for one customer, so that makes it easier to involve themdeeply #prodmgmttalk -4:13 PM Sep 19th, 2011johnpeltier @saeedwkhan Well, that *sounds* easy!#prodmgmttalk -4:13 PM Sep 19th, 2011ProdMgmtTalk Welcome @saeedwkhan ! RT "Need to distinguish between Prod. Mgr (role), Prod Owner (role)& #prodmgmt function & goals." #prodmgmttalk -4:13 PM Sep 19th, 2011jbrett #prodmgmttalk Is it even practical for a PO to effectively serve the needs of the team AND the market on theirown? -4:13 PM Sep 19th, 2011rcauvin Welcome, @saeedwkhan. Looking forward to more of your thoughts on the #prodmgmt vs. product ownersroles.#prodmgmttalk #agile #scrum -4:13 PM Sep 19th, 2011gander2112 @saeedwkhan Agreed, but often not done.#prodmgmttalk -4:13 PM Sep 19th, 2011ProdMgmtTalk Welcome! RT @jbrett: #prodmgmttalk Is it even practical for PO to effectively serve needs of team ANDmarket on their own? #prodmgmttalk -4:14 PM Sep 19th, 2011gander2112 Yes, if they have enuf skills RT @jbrett: Is it even practical for a PO to effectively serve the needs of teamAND the market? #prodmgmttalk -4:15 PM Sep 19th, 2011jbrett @gander2112 #prodmgmttalk Im not sure its a question of skills as much as one of capacity. Thoughts? -4:15PM Sep 19th, 2011johnpeltier Ive done both at once. The challenge is keeping a PM / PO on one product. #prodmgmttalk -4:16 PM Sep19th, 2011saeedwkhan @jbrett is correct.... but its a question of skills, capacity & overall scalability. Thats why roles need to beseparate. #prodmgmttalk -4:16 PM Sep 19th, 2011gander2112 Actually, If the product owner role is pigeonholed into a dev interface role only, they will never learn mktand other skills #prodmgmttalk -4:17 PM Sep 19th, 2011_______________________________________________________________________________________________ Sponsor us http://bit.ly/gF0Tt3 and visit our sponsor below! 3 BlogTalkRadio http://bit.ly/phTOWh
  4. 4. Transcript from Sept 19, 2011: Managing Backlog During Initial Development in B2B ISVs Global Product Management Talk w/ John Peltier, Agile Product Manager Subscribe: http://bit.ly/ouZN8J FB: http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Listen to speaker & co-hosts! http://www.blogtalkradio.com/prodmgmttalkProdMgmtTalk @johnpeltier says makes a difference where in the product life cycle also #prodmgmttalk -4:17 PM Sep19th, 2011gander2112 I believe that the PO needs to be at some level of participation in the outbound marketresearch #prodmgmttalk -4:18 PM Sep 19th, 2011jbrett @saeedwkhan Weve done it both ways at my company. Separating roles seems to be yieldingdividends. #prodmgmttalk -4:18 PM Sep 19th, 2011saeedwkhan #prodmgmttalk PO should be part of the #prodmgmt team, but with a focus on working with Eng. Theydont need to live there though! -4:18 PM Sep 19th, 2011ProdMgmtTalk Challenge to participants: CALL-IN (323) 927-2957to join @johnpeltier @rcauvin & @cindyfsolomon inlive audio discussion #prodmgmttalk -4:18 PM Sep 19th, 2011johnpeltier Isnt backlog management intended to meet market needs? If so, that person must get great deal of userinput @gander2112 #prodmgmttalk -4:19 PM Sep 19th, 2011jbrett @saeedwkhan #prodmgmttalk but isnt that the function of the PO? To sit with the team as a customer proxy? -4:19 PM Sep 19th, 2011gander2112 There has to be more than just drive by pushing of priorities and requirements from PM to PO. Can beseparate, but close #prodmgmttalk -4:19 PM Sep 19th, 2011gander2112 Dont get me wrong, I would love to get away from the Backlog, but it is hard to get the right balance. Andright person too #prodmgmttalk -4:20 PM Sep 19th, 2011liz_blink Not sure. I do both and isnt easy! #prodmgmttalk Is it even practical for a PO to effectively serve the needs ofthe team AND the market -4:21 PM Sep 19th, 2011Ycnt_ibdonlyjen A1: am curious... how many people are building custom sftw for one client instead ofmkt? #prodmgmttalk -4:21 PM Sep 19th, 2011gander2112 Argh, so hard to get a complete message in 140 - 13 characters :-) #prodmgmttalk -4:21 PM Sep 19th,2011saeedwkhan @jbrett...I call it friends with benefits, and not marriage. :-) daily interaction yes. hourly interaction. No arequirement. #prodmgmttalk -4:21 PM Sep 19th, 2011johnpeltier @liz_blink I didnt say it was easy! #prodmgmttalk -4:21 PM Sep 19th, 2011gander2112 I hear you #prodmgmttalk -4:22 PM Sep 19th, 2011ProdMgmtTalk Welcome @liz_blink @Ycnt_ibdonlyjen our friendly Aussies! Today’s questions: http://t.co/6kT1a47K#prodmgmttalk -4:22 PM Sep 19th, 2011johnpeltier @saeedwkhan @jbrett If PM is out visiting clients / being in the market, PM on multiple products, r theyavailable enough? #prodmgmttalk -4:23 PM Sep 19th, 2011_______________________________________________________________________________________________ Sponsor us http://bit.ly/gF0Tt3 and visit our sponsor below! 4 BlogTalkRadio http://bit.ly/phTOWh
  5. 5. Transcript from Sept 19, 2011: Managing Backlog During Initial Development in B2B ISVs Global Product Management Talk w/ John Peltier, Agile Product Manager Subscribe: http://bit.ly/ouZN8J FB: http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Listen to speaker & co-hosts! http://www.blogtalkradio.com/prodmgmttalkgander2112 FOr me balancing different customers in different segments for input is hard. #prodmgmttalk -4:23 PMSep 19th, 2011ErikaLAndersen Problem with skype: Not just me. Reassuring.#prodmgmttalk -4:24 PM Sep 19th, 2011gander2112 I just fear that the temptation to take @saeedwkhans input from daily to once per sprint would be toogreat.#prodmgmttalk -4:24 PM Sep 19th, 2011johnpeltier Clarification: "available enough?" in prior Tweet = "available enough to the Product Owner"?#prodmgmttalk -4:24 PM Sep 19th, 2011liz_blink @gander2112 PO needs to be participate in the outbound mrkt research #prodmgmttalk agreed otherwise itjust propagates inside out approach. -4:24 PM Sep 19th, 2011saeedwkhan @gander2112 Hi, I didnt say once per sprint. Where did you see that? :-) #prodmgmttalk -4:25 PM Sep19th, 2011liz_blink RT @gander2112: Argh, so hard to get a complete message in 140 - 13 characters :-) #prodmgmttalk -4:25PM Sep 19th, 2011gander2112 @liz_blink I like to call that "Breathing our own exhaust" #prodmgmttalk -4:25 PM Sep 19th, 2011ProdMgmtTalk Q2 Which role best 4 getting customer input on a sprint-by-sprint basis: product owner, userexperience, or product manager? #prodmgmttalk -4:25 PM Sep 19th, 2011Ycnt_ibdonlyjen Xclnt! RT @saeedwkhan: @jbrett...I call it friends w benefits & not marriage :-) daily interaction yes.hourly interaction. No #prodmgmttalk -4:26 PM Sep 19th, 2011ErikaLAndersen Agree! RT @liz_blink: @gander2112 PO must participate in outbound mrkt rsrch, otherwisepropagates inside out approach. #prodmgmttalk -4:26 PM Sep 19th, 2011gander2112 @saeedwkhan YOu didnt, but once a day, to, "Im busy, bug me in three weeks" is a slippery slope, andone that is tempting #prodmgmttalk -4:26 PM Sep 19th, 2011johnpeltier Indeed! RT @liz_blink: PO needs to be participate in the outbound mrkt research otherwise it propagatesinside out approach. #prodmgmttalk -4:26 PM Sep 19th, 2011liz_blink @johnpeltier @jbrett If PM is out visiting clients market, r they available enough? #prodmgmttalk good Q.What is enough? To get job done? -4:27 PM Sep 19th, 2011johnpeltier @gander2112 @saeedwkhan Team / PO will move on if PM doesnt reply fast enough. #prodmgmttalk -4:27 PM Sep 19th, 2011gander2112 Gotta run folks. Good chat! #prodmgmttalk -4:27 PM Sep 19th, 2011ErikaLAndersen Witty yet accurately descriptive RT@gander2112:"Breathing our own exhaust" #prodmgmttalk -4:27PM Sep 19th, 2011_______________________________________________________________________________________________ Sponsor us http://bit.ly/gF0Tt3 and visit our sponsor below! 5 BlogTalkRadio http://bit.ly/phTOWh
  6. 6. Transcript from Sept 19, 2011: Managing Backlog During Initial Development in B2B ISVs Global Product Management Talk w/ John Peltier, Agile Product Manager Subscribe: http://bit.ly/ouZN8J FB: http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Listen to speaker & co-hosts! http://www.blogtalkradio.com/prodmgmttalksaeedwkhan @gander2112 If a PO goes the once per sprint route, they are not doing their job. Communication shdbe as needed.#prodmgmttalk -4:27 PM Sep 19th, 2011liz_blink Or is the team lacking some proactiveness to call out to you? #prodmgmttalk" -4:28 PM Sep 19th, 2011rcauvin Key related question here is the granularity of the backlog. Does it truly contain stories, or are tasks?#prodmgmt #prodmgmttalk #agile -4:28 PM Sep 19th, 2011gander2112 @saeedwkhan Not the PO, but the PM becoming less accessible. I have plenty on my plate to keep meaway from the daily PO mtg #prodmgmttalk -4:28 PM Sep 19th, 2011ErikaLAndersen Yes - I can hear you - loud and clear (BART too)#prodmgmttalk -4:28 PM Sep 19th, 2011rcauvin Key related question here is the granularity of the backlog. Does it truly contain stories, or are tasks?#prodmgmt #prodmgmttalk #agile -4:29 PM Sep 19th, 2011ErikaLAndersen But twitter does seem slow. #prodmgmttalk -4:29 PM Sep 19th, 2011rcauvin Key related question here is the granularity of the backlog. Does it truly contain stories, or tasks? #prodmgmt#prodmgmttalk #agile -4:29 PM Sep 19th, 2011liz_blink LOL"@gander2112: @liz_blink I like to call that "Breathing our own exhaust" #prodmgmttalk" -4:29 PM Sep19th, 2011johnpeltier RT @rcauvin: Key question here is granularity of the backlog. Does it truly contain stories, or tasks?#prodmgmttalk #agile #prodmgmttalk -4:30 PM Sep 19th, 2011saeedwkhan @gander2112 In every PM job Ive had, the MINIMUM comm interval was weekly. With email/phone etc,it is many times/wk. #prodmgmttalk -4:30 PM Sep 19th, 2011ErikaLAndersen Tasks = features? Stories = ??? #prodmgmttalk -4:31 PM Sep 19th, 2011johnpeltier A2: Strong UX team member can help bridge the gap, IMO. #prodmgmttalk -4:31 PM Sep 19th, 2011ProdMgmtTalk @rcauvin describing the "granularity" of the backlog as a distinction for how much communication isrequired#prodmgmttalk -4:31 PM Sep 19th, 2011saeedwkhan @rcauvin Good point. Stories take time to implement. This is different than tasks. #prodmgmttalk. -4:31PM Sep 19th, 2011ErikaLAndersen Stories = how user interacts with products, reducing amount PM must do? #prodmgmttalk -4:31 PMSep 19th, 2011johnpeltier @saeedwkhan @gander2112 Cant imagine 1 per week being adequate in any context. #prodmgmttalk -4:32 PM Sep 19th, 2011_______________________________________________________________________________________________ Sponsor us http://bit.ly/gF0Tt3 and visit our sponsor below! 6 BlogTalkRadio http://bit.ly/phTOWh
  7. 7. Transcript from Sept 19, 2011: Managing Backlog During Initial Development in B2B ISVs Global Product Management Talk w/ John Peltier, Agile Product Manager Subscribe: http://bit.ly/ouZN8J FB: http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Listen to speaker & co-hosts! http://www.blogtalkradio.com/prodmgmttalkProdMgmtTalk RT @saeedwkhan: @rcauvin Good point. Stories take time to implement. This is different thantasks.#prodmgmttalk. #prodmgmttalk -4:32 PM Sep 19th, 2011liz_blink @johnpeltier #prodmgmttalk that needs to be stopped through clear boundary setting with your team! -4:33PM Sep 19th, 2011ErikaLAndersen Still trying to figure this out. Stories come with personas. Developers understand stories, goals, makebetter decisions #prodmgmttalk -4:33 PM Sep 19th, 2011liz_blink RT @ProdMgmtTalk: @rcauvin describing the "granularity" of the backlog as a distinction for how muchcommunication is required #prodmgmttalk -4:34 PM Sep 19th, 2011Brioneja @ProdMgmtTalk @johnpeltier @rcauvin @cindyfsolomon I just called into the live audio line #prodmgmttalk -4:34 PM Sep 19th, 2011rcauvin User story stands for a relatively end-to-end user interaction that achieves a goal. Nice when dev team can runwith these. #prodmgmttalk -4:34 PM Sep 19th, 2011johnpeltier Desingn personas help RT @ErikaLAndersen: Stories with personas. Developers understand stories, goals-> better decisions #prodmgmttalk -4:35 PM Sep 19th, 2011ErikaLAndersen If developers understand stories, dont need as much input from PM (or is it PO?) #prodmgmttalk -4:35 PM Sep 19th, 2011rcauvin RT @ErikaLAndersen: If developers understand stories, dont need as much input from PM (or is itPO?) #prodmgmttalk#prodmgmt #agile -4:35 PM Sep 19th, 2011jbrett @johnpeltier @gander2112 @saeedwkhan If the PM is also a customer seems like a pretty scary idea. (movingon without response) #prodmgmttalk -4:35 PM Sep 19th, 2011jbrett RT @ErikaLAndersen: If developers understand stories, dont need as much input from PM (or is itPO?) #prodmgmttalk -4:36 PM Sep 19th, 2011rcauvin @ErikaLAndersen If the backlog contains user stories instead of tasks, it is generally easier tomanage. #prodmgmt#prodmgmttalk #agile -4:36 PM Sep 19th, 2011ProdMgmtTalk Q3 What are the benefits & risks of letting customers see unfinished work vs. usng vaporware togather current-state feedback? #prodmgmttalk -4:37 PM Sep 19th, 2011saeedwkhan @liz_blink One of my team is in India. Theyre not crying and they do great work. #prodmgmttalk -4:37PM Sep 19th, 2011Brioneja @ProdMgmtTalk I would think that the right role depends on the type of project and the level ofuncertainty #prodmgmttalk -4:37 PM Sep 19th, 2011johnpeltier If the stories are well written and capture intent fully, PO job is easier @jbrett @ErikaLAndersen#prodmgmttalk -4:37 PM Sep 19th, 2011_______________________________________________________________________________________________ Sponsor us http://bit.ly/gF0Tt3 and visit our sponsor below! 7 BlogTalkRadio http://bit.ly/phTOWh
  8. 8. Transcript from Sept 19, 2011: Managing Backlog During Initial Development in B2B ISVs Global Product Management Talk w/ John Peltier, Agile Product Manager Subscribe: http://bit.ly/ouZN8J FB: http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Listen to speaker & co-hosts! http://www.blogtalkradio.com/prodmgmttalkProdMgmtTalk Welcome @Brioneja: who just called into the live audio line! woo hoo! #prodmgmttalk -4:37 PM Sep19th, 2011Brioneja @ProdMgmtTalk I am a big proponent of quickly creating prototypes. But prototypes can also be nonfunctional screens#prodmgmttalk -4:38 PM Sep 19th, 2011ProdMgmtTalk @johnpeltier answ: Whats dif betw vaporware vs. unfinished work Answ: unfinish is front end prototype- mockup#prodmgmttalk -4:38 PM Sep 19th, 2011Brioneja @ProdMgmtTalk IDEO has a wonderful example of VOC where they gathered info on an airplane cockpitdesign using Post-It Notes #prodmgmttalk -4:39 PM Sep 19th, 2011johnpeltier Q3: Vaporware to me is clickable wireframes / Flash / static HTML #prodmgmttalk -4:39 PM Sep 19th, 2011ProdMgmtTalk Correction: "Unfinished work" is actual product in progress vs. vaporware has not been developed onback-end #prodmgmttalk -4:39 PM Sep 19th, 2011rcauvin A3: Ive found clickable wireframes can be very helpful, but they require careful expectation setting.#prodmgmt #prodmgmttalk #agile -4:39 PM Sep 19th, 2011ErikaLAndersen A3: If lots of work already completed, more psych/financially difficult to make changes based on custfeedback#prodmgmttalk -4:40 PM Sep 19th, 2011saeedwkhan Vaporware is product that is claimed to exist that doesnt really exist. i.e. its a false statement.#prodmgmttalk -4:40 PM Sep 19th, 2011ProdMgmtTalk Thanks! RT @saeedwkhan: Vaporware is product that is claimed to exist that doesnt really exist. i.e. itsa false statement. #prodmgmttalk -4:41 PM Sep 19th, 2011johnpeltier @saeedwkhan Perhaps "vaporware" wasnt the right word for the question :) #prodmgmttalk -4:41 PM Sep19th, 2011ProdMgmtTalk @rcauvin says to tie all major user stories into 1 end-end epic & demo epic which is incrementallyfleshed out #prodmgmttalk -4:42 PM Sep 19th, 2011ErikaLAndersen Vaporware also good to eliminate distraction. Look/color is sexy, while user flows not.#prodmgmttalk -4:42 PM Sep 19th, 2011Brioneja @saeedwkhan I think there is another difference. Vaporware is not even an ongoing project. #prodmgmttalk -4:42 PM Sep 19th, 2011Brioneja @saeedwkhan Prototypes/Mock ups of an approved and ongoing project I do not consider "vaporware"#prodmgmttalk -4:42 PM Sep 19th, 2011ErikaLAndersen Should we use "prototype" instead? RT@saeedwkhan: Vaporware is product that is claimed to existthat doesnt really #prodmgmttalk -4:42 PM Sep 19th, 2011_______________________________________________________________________________________________ Sponsor us http://bit.ly/gF0Tt3 and visit our sponsor below! 8 BlogTalkRadio http://bit.ly/phTOWh
  9. 9. Transcript from Sept 19, 2011: Managing Backlog During Initial Development in B2B ISVs Global Product Management Talk w/ John Peltier, Agile Product Manager Subscribe: http://bit.ly/ouZN8J FB: http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Listen to speaker & co-hosts! http://www.blogtalkradio.com/prodmgmttalkliz_blink @saeedwkhan must be mine that need a lot of love! Or the combo of no PO that increases the need.#prodmgmttalk -4:43 PM Sep 19th, 2011saeedwkhan @Brioneja True. Its a question of intent IMHO. If the intent is to deceive, its definitely vaporware.#prodmgmttalk -4:43 PM Sep 19th, 2011johnpeltier @ErikaLAndersen @saeedwkhan Yes, thats a better word. #prodmgmttalk -4:43 PM Sep 19th, 2011johnpeltier Agreed RT @Brioneja: @saeedwkhan Prototypes/Mock ups of an approved and ongoing project I do notconsider "vaporware" #prodmgmttalk -4:43 PM Sep 19th, 2011johnpeltier People, focus! Get over that word! :) #prodmgmttalk -4:44 PM Sep 19th, 2011rcauvin RT @johnpeltier: People, focus! Get over that word! :)#prodmgmttalk -4:44 PM Sep 19th, 2011ProdMgmtTalk Q4 How can product managers balance ambiguity of frequent customer input w/stable product visionand meeting tight deadlines? #prodmgmttalk -4:44 PM Sep 19th, 2011saeedwkhan @liz_blink Mature teams know how to communicate effectively. Immature ones need constant feeding. :-)#prodmgmttalk. -4:44 PM Sep 19th, 2011Artifacture Finally found time to join #prodmgmttalk Hi @johnpeltier -4:45 PM Sep 19th, 2011liz_blink Agree.@Brioneja: @ProdMgmtTalk I would think that the right role depends on the type of project and thelevel of uncertainty #prodmgmttalk" -4:45 PM Sep 19th, 2011Brioneja @ProdMgmtTalk One approach is to talk to the customers customers and to other suppliers to theindustry #prodmgmttalk -4:45 PM Sep 19th, 2011jbrett RT @saeedwkhan: @liz_blink Mature teams know how to communicate effectively. Immature ones needconstant feeding. :-) #prodmgmttalk. -4:46 PM Sep 19th, 2011ProdMgmtTalk Welcome @artivacture ! Today’s questions:http://t.co/6kT1a47K Were at bottom #4 #prodmgmttalk -4:46 PM Sep 19th, 2011ErikaLAndersen A5: Are customers commenting/designing specific elements, or whether product meets goals/ needs?#prodmgmttalk -4:46 PM Sep 19th, 2011johnpeltier @liz_blink @Brioneja @ProdMgmtTalk "Level of uncertainty" is an important element. #prodmgmttalk -4:46 PM Sep 19th, 2011liz_blink They will love it when I call them immature :-) "@saeedwkhan: @liz_blink Immature ones need constantfeeding #prodmgmttalk." -4:46 PM Sep 19th, 2011Brioneja @ProdMgmtTalk The more you move downstream on the value chain, the more "stable" the signal/ noiseratio #prodmgmttalk -4:46 PM Sep 19th, 2011ErikaLAndersen Not new question; just a clarification#prodmgmttalk -4:47 PM Sep 19th, 2011_______________________________________________________________________________________________ Sponsor us http://bit.ly/gF0Tt3 and visit our sponsor below! 9 BlogTalkRadio http://bit.ly/phTOWh
  10. 10. Transcript from Sept 19, 2011: Managing Backlog During Initial Development in B2B ISVs Global Product Management Talk w/ John Peltier, Agile Product Manager Subscribe: http://bit.ly/ouZN8J FB: http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Listen to speaker & co-hosts! http://www.blogtalkradio.com/prodmgmttalkrcauvin A4: to address the challenges of ambiguous customer input, ask "why" & "what problem does it solve".#prodmgmt #prodmgmttalk #agile -4:47 PM Sep 19th, 2011Brioneja @johnpeltier @liz_blink @ProdMgmtTalk I am a proponent of classifying projects by level of uncertainty.Need dif mgmt approach #prodmgmttalk -4:47 PM Sep 19th, 2011saeedwkhan A4 Thats why #prodmgmt is tough. Need 2 B a good info aggregator & make decisions based on cleargoals for product/bizness #prodmgmttalk -4:48 PM Sep 19th, 2011ProdMgmtTalk @ErikaLAndersen @johnpeltier says "they would comment on both, but most importantly problembeing solved"#prodmgmttalk -4:48 PM Sep 19th, 2011johnpeltier @ErikaLAndersen Theyd comment on both, Im assuming, but whats important is whether root problemsare being addressed #prodmgmttalk -4:48 PM Sep 19th, 2011rcauvin A4: Focus customer input on the problems they face; group problems & customers into segments.#prodmgmt #prodmgmttalk -4:48 PM Sep 19th, 2011rcauvin A4: Choose your problem and customer segments on which to focus. #prodmgmt #prodmgmttalk -4:49 PMSep 19th, 2011rcauvin A4: Grouping ultimately coalesces around a chosen position. #prodmgmt #prodmgmttalk -4:50 PM Sep 19th,2011johnpeltier @rcauvin For rev1 of a product, aim at a small number of segments #prodmgmttalk -4:50 PM Sep 19th,2011ErikaLAndersen @johnpeltier @ErikaLAndersen Focus on needs? PM can aggregatre/filter customer comments - notrespond to each #prodmgmttalk -4:50 PM Sep 19th, 2011Brioneja @rcauvin The Kano model is a somewhat rigorous way to do that http://t.co/zR3O4MMQ #prodmgmttalk -4:51 PM Sep 19th, 2011saeedwkhan @rcauvin "Nail it, then Scale it" is my motto on this topic. start small & focused, get it right, then expand#prodmgmttalk -4:51 PM Sep 19th, 2011ProdMgmtTalk @cindyfsolomon asked @rcauvin about what tool he used to identify grouping of data - he createdvisual diagram of grouping #prodmgmttalk -4:51 PM Sep 19th, 2011johnpeltier RT @saeedwkhan: "Nail it, then Scale it" is my motto on this topic. start small & focused, get it right, thenexpand#prodmgmttalk -4:52 PM Sep 19th, 2011ErikaLAndersen RT @saeedwkhan: @rcauvin "Nail it, then Scale it" is my motto on this topic. start small & focused,get it right, then expand #prodmgmttalk -4:52 PM Sep 19th, 2011ProdMgmtTalk @rcauvin says always want to focus on 1 segment: intersection of people w/problems youreaddressing is main segment... #prodmgmttalk -4:53 PM Sep 19th, 2011_______________________________________________________________________________________________ Sponsor us http://bit.ly/gF0Tt3 and visit our sponsor below! 10 BlogTalkRadio http://bit.ly/phTOWh
  11. 11. Transcript from Sept 19, 2011: Managing Backlog During Initial Development in B2B ISVs Global Product Management Talk w/ John Peltier, Agile Product Manager Subscribe: http://bit.ly/ouZN8J FB: http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Listen to speaker & co-hosts! http://www.blogtalkradio.com/prodmgmttalkArtifacture Communication & facilitation are key. Try to steer strategic at begin of process edging toward details at end@ErikaLAndersen #prodmgmttalk -4:54 PM Sep 19th, 2011ProdMgmtTalk @rcauvin asking @johnpeltier - w/input from customers 1. want to filter it betw inside & outside 2. rootof real cust problem #prodmgmttalk -4:55 PM Sep 19th, 2011johnpeltier Root cause analysis is the answer to the old Bud Dry ad: "Why ask why?" #prodmgmttalk -4:56 PM Sep19th, 2011rcauvin RT @Artifacture: Communication & facilitation are key. Try to steer strategic at begin of process edging towarddetails at end #prodmgmttalk -4:56 PM Sep 19th, 2011johnpeltier RT @ProdMgmtTalk: @rcauvin says always focus on 1 segment: intersection of people w/ problems youreaddressing= main segment... #prodmgmttalk -4:56 PM Sep 19th, 2011ProdMgmtTalk Our speaker will continue discussing, so bring it on! Time for the "beer" statement.... #prodmgmttalk -4:57 PM Sep 19th, 2011johnpeltier @Artifacture Hello! Glad you joined us! #prodmgmttalk-4:57 PM Sep 19th, 2011ProdMgmtTalk Join us next week: Sept 26: Everything you need to know about Web Privacy, but were afraid to askw/ @ShaunDakin #prodmgmttalk -4:58 PM Sep 19th, 2011ErikaLAndersen I think "Beer!" is more from @gander2112. Australia, too. But definitely @gander2112.#prodmgmttalk -4:58 PM Sep 19th, 2011ProdMgmtTalk Please blog about your insights to todays talk to be reposted http://t.co/89nt0ATG PCampRadio http://t.co/8Cioislo #prodmgmttalk -4:59 PM Sep 19th, 2011ProdMgmtTalk Like us on facebook http://t.co/qVF86JIc Follow us on LinkedIn http://t.co/78wulBDs Joinhttp://t.co/2SwZRb9y #prodmgmttalk -4:59 PM Sep 19th, 2011ProdMgmtTalk Thank you @johnpeltier for speaking and @rcauvinfor co-hosting today! Everyones participationappreciated! #prodmgmttalk -4:59 PM Sep 19th, 2011johnpeltier @ErikaLAndersen @gander2112 Im from New Orleans, so I will refrain from going any further than that. :) #prodmgmttalk -5:00 PM Sep 19th, 2011ProdMgmtTalk Im sorry whoever else called in - I dont get a "ring" Please tweet that you called on! #prodmgmttalk -5:00 PM Sep 19th, 2011saeedwkhan Heading out. Thanks for the informative hour - which always seems like 1/2 hour for some reason.#prodmgmttalk -5:01 PM Sep 19th, 2011ProdMgmtTalk Unedited transcript available soon at http://t.co/EQPOKLkb scroll to bottom & read up #prodmgmttalk -5:01 PM Sep 19th, 2011_______________________________________________________________________________________________ Sponsor us http://bit.ly/gF0Tt3 and visit our sponsor below! 11 BlogTalkRadio http://bit.ly/phTOWh
  12. 12. Transcript from Sept 19, 2011: Managing Backlog During Initial Development in B2B ISVs Global Product Management Talk w/ John Peltier, Agile Product Manager Subscribe: http://bit.ly/ouZN8J FB: http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Listen to speaker & co-hosts! http://www.blogtalkradio.com/prodmgmttalkjohnpeltier Are there other points of view or questions, now that were at the end of the hour? #prodmgmttalk -5:01PM Sep 19th, 2011johnpeltier @saeedwkhan Thanks for joining us, Saeed! #prodmgmttalk -5:02 PM Sep 19th, 2011rcauvin RT @johnpeltier: @saeedwkhan Thanks for joining us, Saeed! #prodmgmttalk -5:02 PM Sep 19th, 2011johnpeltier Discussing ProductCamp on our Skype call now.#pcamp @pcampatl @pcaustin #prodmgmttalk -5:05 PMSep 19th, 2011johnpeltier ProductCamp organizers group on LinkedIn: http://ow.ly/6yWiI #prodmgmttalk -5:07 PM Sep 19th, 2011cindyfsolomon Thank you @johnpeltier for speaking and@rcauvin for co-hosting today! Everyones participationappreciated! #prodmgmttalk -5:08 PM Sep 19th, 2011cindyfsolomon RT @johnpeltier: ProductCamp organizers group on LinkedIn: http://ow.ly/6yWiI #prodmgmttalk -5:08PM Sep 19th, 2011johnpeltier Thanks @rcauvin and @cindyfsolomon for your time and help! #prodmgmttalk -5:08 PM Sep 19th, 2011agilescout RT @johnpeltier: Discussing ProductCamp on our Skype call now. #pcamp @pcampatl @PCAustin#prodmgmttalk // i want to listen! -5:10 PM Sep 19th, 2011Brioneja @johnpeltier @rcauvin @cindyfsolomon great to join you on #prodmgmttalk -5:12 PM Sep 19th, 2011cindyfsolomon RT @ProdMgmtTalk: Like us on facebook http://t.co/qVF86JIc Follow us on LinkedInhttp://t.co/78wulBDs Join http://t.co/2SwZRb9y #prodmgmttalk -5:12 PM Sep 19th, 2011cindyfsolomon RT @ProdMgmtTalk: Join us next week: Sept 26: Everything you need to know about Web Privacy, butwere afraid to ask w/ @ShaunDakin #prodmgmttalk -5:12 PM Sep 19th, 2011cindyfsolomon RT @saeedwkhan: @liz_blink Mature teams know how to communicate effectively. Immature onesneed constant feeding. :-) #prodmgmttalk. -5:12 PM Sep 19th, 2011cindyfsolomon @Brioneja @johnpeltier @rcauvin Thanks for your participation despite some technicalglitches!#prodmgmttalk -5:13 PM Sep 19th, 2011cindyfsolomon @Brioneja Thanks for calling in! note for nextweek: ask callers to tweet that theyre calling in - theresno beep! #prodmgmttalk -5:16 PM Sep 19th, 2011ProdMgmtTalk Todays #prodmgmttalk stats: 210 tweets generatd 223,214 imprssions, reaching audience of22,677follwrs@johnpeltier @rcauvin @cindyfsolomon -5:20 PM Sep 19th, 2011_______________________________________________________________________________________________ Sponsor us http://bit.ly/gF0Tt3 and visit our sponsor below! 12 BlogTalkRadio http://bit.ly/phTOWh

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