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Nov 7: Challenges Of Managing Products With India w/Brandi Moore, Founder Of IndiaThink

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Transcript of Tweets. Brandi Moore, Founder Of IndiaThink And Author, The Little BRIC Book, Leads Discussion Regarding Confronting Cultural Differences Of Global Product Management Issues Between India And US

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Nov 7: Challenges Of Managing Products With India w/Brandi Moore, Founder Of IndiaThink

  1. 1. Transcript from Nov 7, 2011: Global Product Management Talk Brandi Moore, Founder Of IndiaThink And Author, The Little BRIC Book Challenges Of Managing Products With India MAIL: http://bit.ly/ouZN8J FB:http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Hear: http://bit.ly/nbw9YrBrandi Moore, Founder Of IndiaThink And Author, The Little BRIC Book, Leads Discussion RegardingConfronting Cultural Differences Of Global Product Management Issues Between India And US Brandi says, "I am thrilled to be tweeting with the Global Product Management community! Our conversation will offer insights to a community that is stepping into global management on a daily basis and needs to understand how Indias business preferences are very different, impacting everything that happens during product development cycles."Podcast: http://bit.ly/w1kegtLinks: http://bit.ly/vNx1LaINTROIn todays globalized environment we are all expected to be ABOUT BRANDI MOOREglobal Product Managers working with people from verydifferent beliefs about work. India and the US are almost exactly Brandi Moore is the founder of IndiaThink, a consultancy thatopposite in their business preferences. These preferences show helps low performing teams build the global competenciesup when organizing a meeting, managing a remote team, inside needed to save time, money and produce desired results acrossvirtual environments like wikis, deadlines being missed, product cultures. Brandi Moore focuses on innovation in the BRIC anddeliverables being wrong, and low levels of team retention. the constraints to idea generation and sharing expected by global managers from the US. Innovation inside India andEach week, The Global Product Management Talk features an China is highly desired by organizations but difficult to achieve ifexpert guest speaker who asks questions of the participants on cross-cultural global management is not included in the process.Twitter in a Socratic discussion. The speaker and co-hosts Brandi has been featured in Fortune, The Christian Sciencebroadcast their comments over BlogTalkRadio. The transcript of Monitor, PBS Rising Voices, Outsource Magazine, andTweets and podcast are available after the live event. Outsourcing Center. She is the author of The Little BRIC Book: Cracking the Code for Global Management of Projects in Brazil,Brandi Moore joined the weekly Global Product Management Russia, India and China.Talk on Twitter Monday, November 7, 2011. We continued betause of the stanzr Social Media Chat product.MENTIONED DURING TALKStanzr Social Media Tool http://bit.ly/tC6BK1Malcolm Gladwell Outliers: The Story of Success http://cnnmon.ie/vtTHwb re: culture & airline safetyBRIC countries of Brazil, Russia, India and ChinaThe Little BRIC Book http://bit.ly/rPjldsTWEET CHRONOLOGYJoin Global Product Management Talk! http://linkd.in/jRmwRxNever participated in a twitter chat? FAQs http://t.co/Qr2s1o0OLearn How to participate in Socratic Twitter Talk via Global Prod Mgmt Talk http://t.co/nV2DZfloLearn about Tweeting Best Practices and Twitter Talk FAQs http://t.co/8WzU7LSf_______________________________________________________________________________________________Sponsor us http://bit.ly/gF0Tt3 http://bit.ly/nnkOjG Thank you @prodmgmttalk #prodmgmttalk GLOBAL PRODUCT MANAGEMENT TALK http://www.prodmgmttalk.com/ 1
  2. 2. Transcript from Nov 7, 2011: Global Product Management Talk Brandi Moore, Founder Of IndiaThink And Author, The Little BRIC Book Challenges Of Managing Products With India MAIL: http://bit.ly/ouZN8J FB:http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Hear: http://bit.ly/nbw9Yrbrainmates RT @cindyfsolomon: Join in 20 minutes!http://t.co/nUlfWZtM Challenges Of Managing Products WithIndia#prodmgmttalk #prodmgmt #pmot -3:39 PM Nov 7th, 2011cindyfsolomon Were live on the air! Listen in now at http://t.co/y8JeLjBK #prodmgmt #prodmgmttalk #BlogTalkRadio -3:49 PM Nov 7th, 2011StanzrOne Hi Everyone. Welcome to http://t.co/oCmVYo4t #prodmgmttalk -3:52 PM Nov 7th, 2011brainmates Getting ready to speak to @indiathink &@cindyfsolomon about #prodmgmt in India #prodmgmttalk -3:52PM Nov 7th, 2011taariqlewis RT @cindyfsolomon: @ProductMgmtuniv Transcript of tweets & podcast will be available on-demand postevent http://t.co/ViWAMhvj #prodmgmttalk -3:53 PM Nov 7th, 2011taariqlewis RT @StanzrOne: Hi Everyone. Welcome tohttp://t.co/dSDVaEDl #prodmgmttalk -3:55 PM Nov 7th, 2011taariqlewis RT @cindyfsolomon: Listen here on Mondayhttp://t.co/8rKKpeIN 4:00 PM PT/7:00 PM ET #prodmgmttalk -3:55 PM Nov 7th, 2011cindyfsolomon Brandi Moore @indiathink is explaining what India Think addresses: virtual environments increasecomplexity#prodmgmttalk -3:59 PM Nov 7th, 2011cindyfsolomon "Everyone needs to be a global manager today, esp. people in tech" #prodmgmttalk -4:00 PM Nov 7th,2011cindyfsolomon Brandi Moore has worked all over the world, negotiations, requirements & much time inIndia #prodmgmttalk -4:01 PM Nov 7th, 2011cindyfsolomon We have officially begun - may be quiet on twitter stream today - so listen http://t.co/HSSG9oZu#prodmgmttalk -4:02 PM Nov 7th, 2011cindyfsolomon Please introduce yourself & where you are tweeting from when you come in! #prodmgmttalk -4:03 PMNov 7th, 2011ErikaLAndersen Erika checking in from Salt Lake City, Utah#prodmgmttalk -4:03 PM Nov 7th, 2011cindyfsolomon Brandi Moore is talking about cultural processing required of intl managers not trained for crossingcultural divides#prodmgmttalk -4:04 PM Nov 7th, 2011cindyfsolomon Cindy here from across Bay Bridge to San Francisco! Brandi Moore is calling in fromNYC #prodmgmttalk -4:04 PM Nov 7th, 2011indiathink Hi Everyone! #prodmgmttalk -4:06 PM Nov 7th, 2011lmckeogh Checking in from Boulder. #prodmgmttalk -4:07 PM Nov 7th, 2011ErikaLAndersen Now Im tweeting from @Stanzr; havent used this tool yet, but here goes #prodmgmttalk -4:08 PMNov 7th, 2011lmckeogh Knock, knock. Didnt know I needed to be invited...#prodmgmttalk -4:08 PM Nov 7th, 2011_______________________________________________________________________________________________Sponsor us http://bit.ly/gF0Tt3 http://bit.ly/nnkOjG Thank you @prodmgmttalk #prodmgmttalk GLOBAL PRODUCT MANAGEMENT TALK http://www.prodmgmttalk.com/ 2
  3. 3. Transcript from Nov 7, 2011: Global Product Management Talk Brandi Moore, Founder Of IndiaThink And Author, The Little BRIC Book Challenges Of Managing Products With India MAIL: http://bit.ly/ouZN8J FB:http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Hear: http://bit.ly/nbw9Yrcindyfsolomon Welcome @ErikLAndersen - yes, were beta testing stanzr - it will take a bit to get comfortable, buthang in there!#prodmgmttalk -4:08 PM Nov 7th, 2011uberkenny @cindyfsolomon So how does this @Stanzr work? Do I need to call in, or do I just listen and post stuff onTwitter?#prodmgmttalk -4:09 PM Nov 7th, 2011uberkenny @brainmates Yup, Got it. That But do I also need to call in? #prodmgmttalk -4:10 PM Nov 7th, 2011cindyfsolomon Welcome @uberkenny its up to you how many channels you can handle - you can just tweet insidestanzr. no need to call in #prodmgmttalk -4:10 PM Nov 7th, 2011cindyfsolomon @uberkenny you can listen here:http://t.co/HSSG9oZu #prodmgmttalk -4:11 PM Nov 7th, 2011uberkenny @cindysolomon Im listening. And tweeting. Just havent dialed into the bridge. #prodmgmttalk -4:11 PMNov 7th, 2011cindyfsolomon @uberkenny you can call in, but I dont know if Ill be able to bridge you into talk #prodmgmttalk -4:12PM Nov 7th, 2011roadmapwarrior Whew finally got here - Jen from Kansas City, hi everyone #prodmgmttalk -4:12 PM Nov 7th, 2011cindyfsolomon @uberkenny however, Im willing to try if you want to talk with us. @indiathink istalking #prodmgmttalk -4:13 PM Nov 7th, 2011uberkenny @indiathink, u mentioned social media tools that improve ability to find talent in India the last 5 yrs. Hasntbeen my exp #prodmgmttalk -4:13 PM Nov 7th, 2011cindyfsolomon heres phone number to call in (let me know if you do) GUEST CALL-IN(323) 927-2957 #prodmgmttalk -4:13 PM Nov 7th, 2011ErikaLAndersen Wish that US IRS (tax) could listen to @indiathink; believe US employees can do all selling/managingfrom US#prodmgmttalk -4:14 PM Nov 7th, 2011uberkenny @indiathink I find having a larger presence in India (the bigger we are) has helped us attract moretalent. #prodmgmttalk -4:15 PM Nov 7th, 2011uberkenny @indiathink Im in software. #prodmgmttalk -4:15 PM Nov 7th, 2011simplybastow Checking in, a tad late to the convo. Hi all!#prodmgmttalk -4:15 PM Nov 7th, 2011ErikaLAndersen re: IRS, I love that @indiathinks immediate response was laughter #prodmgmttalk -4:16 PM Nov 7th,2011cindyfsolomon @IndiaThink is answering @uberkenny comment re: attracting human capital- India employee wantsbigger brand, company w/mission #prodmgmttalk -4:16 PM Nov 7th, 2011uberkenny @indiathink Yes, brand is key. The more our name is out there on signs, billboards, etc. The moreattractive we become. #prodmgmttalk -4:16 PM Nov 7th, 2011cindyfsolomon @Indiathink says Indians are excited about what is happening in India & want to be part of it. Wantbrand that contributes #prodmgmttalk -4:16 PM Nov 7th, 2011_______________________________________________________________________________________________Sponsor us http://bit.ly/gF0Tt3 http://bit.ly/nnkOjG Thank you @prodmgmttalk #prodmgmttalk GLOBAL PRODUCT MANAGEMENT TALK http://www.prodmgmttalk.com/ 3
  4. 4. Transcript from Nov 7, 2011: Global Product Management Talk Brandi Moore, Founder Of IndiaThink And Author, The Little BRIC Book Challenges Of Managing Products With India MAIL: http://bit.ly/ouZN8J FB:http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Hear: http://bit.ly/nbw9Yrcindyfsolomon @Indiathink wants longer term employment contract w/training for long haul #prodmgmttalk -4:17 PMNov 7th, 2011cindyfsolomon @Indiathink says social media is a prohibiter for outsourcers #prodmgmttalk -4:18 PM Nov 7th, 2011roadmapwarrior Are we talking about brands that make it public that Indian teams are involved? Or just big-namedbrands in general? #prodmgmttalk -4:18 PM Nov 7th, 2011errandmanagers First time here, hi everyone #prodmgmttalk -4:19 PM Nov 7th, 2011roadmapwarrior How do Indian teams want to be recognized?#prodmgmttalk -4:19 PM Nov 7th, 2011simplybastow Agile and cross-timezone development just dont mix. You need to be working the same hours to keepup communication. #prodmgmttalk -4:19 PM Nov 7th, 2011cindyfsolomon @simplybastow is answering the first question! Excellent! Welcome! #prodmgmttalk -4:20 PM Nov 7th,2011roadmapwarrior RT @simplybastow: Agile and cross-timezone development just dont mix. You need to be working thesame hours to keep up comm #prodmgmttalk -4:20 PM Nov 7th, 2011ErikaLAndersen Many US govt agencies dont understand in#prodmgmttalk -4:21 PM Nov 7th, 2011cindyfsolomon @IndiaThink is talking about brands. Pepsi has an Indian CEO who focussed there while Coke isstruggling#prodmgmttalk -4:21 PM Nov 7th, 2011roadmapwarrior @errandmanagers Welcome! #prodmgmttalk -4:21 PM Nov 7th, 2011uberkenny @cindyfsolomnon Too many channels. Dialed in, but phone is several seconds behind the Webcast. Brainhurts.#prodmgmttalk -4:21 PM Nov 7th, 2011errandmanagers @roadmapwarrior Thank You #prodmgmttalk -4:22 PM Nov 7th, 2011ErikaLAndersen IRS generally doesnt understand business or need for "boots on the ground". #prodmgmttalk -4:22PM Nov 7th, 2011cindyfsolomon @simplybastow welcome Janna from London@indiathink says Agile is best to maintain control crossproject & cross time #prodmgmttalk -4:22 PM Nov 7th, 2011uberkenny @simplybastow I would agree with that. We blended agile and waterfall, and found it workswell. #prodmgmttalk -4:22 PM Nov 7th, 2011cindyfsolomon @uberkenny Yes, audio best listened to afterwards while reviewing transcript #prodmgmttalk -4:23 PMNov 7th, 2011brainmates Acc to @indiathink Agile tight way to maintain control over cross cultural projects #prodmgmttalk -4:23 PMNov 7th, 2011cindyfsolomon @Indiathink says she worked w/group on 2 week iterations, the tighter about verifying where onroadmap, better off #prodmgmttalk -4:23 PM Nov 7th, 2011_______________________________________________________________________________________________Sponsor us http://bit.ly/gF0Tt3 http://bit.ly/nnkOjG Thank you @prodmgmttalk #prodmgmttalk GLOBAL PRODUCT MANAGEMENT TALK http://www.prodmgmttalk.com/ 4
  5. 5. Transcript from Nov 7, 2011: Global Product Management Talk Brandi Moore, Founder Of IndiaThink And Author, The Little BRIC Book Challenges Of Managing Products With India MAIL: http://bit.ly/ouZN8J FB:http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Hear: http://bit.ly/nbw9Yrroadmapwarrior @uberkenny Blended how? Just short iterations? Less documentation and morestories? #prodmgmttalk -4:23 PM Nov 7th, 2011errandmanagers Great to know > RT @uberkenny: @simplybastowI would agree with that. We blended agile andwaterfall, and found it works well. #prodmgmttalk -4:24 PM Nov 7th, 2011cindyfsolomon @simplybastow Brandi recognizes you have 7-8 hour time difference which is difficult #prodmgmttalk -4:24 PM Nov 7th, 2011indiathink @simplybastow I recommend breaking up your planning sessions into smaller sessions ifpossible #agile #prodmgmttalk -4:25 PM Nov 7th, 2011uberkenny @stanzr It would be nice if the text entry box allowed me to reply to another participant (without mispellingtheir name)#prodmgmttalk -4:25 PM Nov 7th, 2011brainmates RT @uberkenny: @simplybastow I would agree with that. We blended agile and waterfall, and found itworks well.#prodmgmttalk -4:25 PM Nov 7th, 2011indiathink @simplybastow but agile is proven to be very powerful because of the tight control you have bc of shortwindows to verify#prodmgmttalk -4:25 PM Nov 7th, 2011lmckeogh Im listening. Very interesting monologue. Meanwhile I am reviewing other web sites #prodmgmttalk -4:26PM Nov 7th, 2011roadmapwarrior @indiathink Silly question, but is it better to collaborate during their morning oryours? #prodmgmttalk -4:26 PM Nov 7th, 2011roadmapwarrior @lmckeogh Yo #prodmgmttalk -4:26 PM Nov 7th, 2011uberkenny @brainmates I would agree with that, too.#prodmgmttalk -4:27 PM Nov 7th, 2011lmckeogh Glad you made it. RT @roadmapwarrior: @lmckeogh Yo#prodmgmttalk -4:27 PM Nov 7th, 2011cindyfsolomon @lmckeogh Ahhh, multi tasking! You can review the background resourcesalso http://t.co/ErIsTzf7 #prodmgmttalk -4:28 PM Nov 7th, 2011uberkenny @indiathink Waterfall gives us the precision that solves some communication issues; agile provides thefrequent checkpoints. #prodmgmttalk -4:28 PM Nov 7th, 2011brainmates @roadmapwarrior: @indiathink Doesnt really matter whether its your morning or theirs #prodmgmttalk -4:29 PM Nov 7th, 2011brainmates RT @uberkenny Waterfall gives us the precision that solves some communication issues; agile providesthe frequent checkpoints. #prodmgmttalk -4:29 PM Nov 7th, 2011taariqlewis RT @brainmates: @uberkenny I tend to blend agile & waterfall regardless if project is crosscultural #prodmgmttalk -4:30 PM Nov 7th, 2011cindyfsolomon Were moving on to question 2! Join us here:http://t.co/sMZy4gzs #prodmgmttalk -4:30 PM Nov 7th,2011uberkenny So is this appearing in question 2? #prodmgmttalk -4:31 PM Nov 7th, 2011_______________________________________________________________________________________________Sponsor us http://bit.ly/gF0Tt3 http://bit.ly/nnkOjG Thank you @prodmgmttalk #prodmgmttalk GLOBAL PRODUCT MANAGEMENT TALK http://www.prodmgmttalk.com/ 5
  6. 6. Transcript from Nov 7, 2011: Global Product Management Talk Brandi Moore, Founder Of IndiaThink And Author, The Little BRIC Book Challenges Of Managing Products With India MAIL: http://bit.ly/ouZN8J FB:http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Hear: http://bit.ly/nbw9Yrtaariqlewis Q2 What have you seen in reading email communications from India that confuses you? #prodmgmttalk -4:31 PM Nov 7th, 2011uberkenny Funny, the social media "experts" say email is dead. :P#prodmgmttalk -4:32 PM Nov 7th, 2011lmckeogh Indian preference is to communicate indirectly.#prodmgmttalk -4:32 PM Nov 7th, 2011cindyfsolomon Welcome into stanzr @Errandmanagers !#prodmgmttalk -4:33 PM Nov 7th, 2011lmckeogh Indian e-mails are too nice, vaguely worded. hard to truly decipher what is at the heart of the matter. Discernthe story#prodmgmttalk -4:33 PM Nov 7th, 2011uberkenny @indiathink When I first started working with India 5 yrs ago, hierarchy created a lot of tension in who wasCCd and who not. #prodmgmttalk -4:33 PM Nov 7th, 2011cindyfsolomon Brandi Moore says when reading email from India w/story in it, what would you think if heard at cocktailparty?#prodmgmttalk -4:34 PM Nov 7th, 2011cindyfsolomon Emails from India convey information in an indirect way within a story #prodmgmttalk -4:34 PM Nov 7th,2011uberkenny @indiathink Today, not so much. Time working with the team, and visits to India, has broken downhierarchy barriers.#prodmgmttalk -4:34 PM Nov 7th, 2011errandmanagers Thanks, we are fans of Stanz ;)RT@cindyfsolomon: Welcome intostanzr @Errandmanagers !#prodmgmttalk -4:35 PM Nov 7th, 2011cindyfsolomon @uberkenny re: social media "experts" (they want email to be dead) #prodmgmttalk -4:35 PM Nov 7th,2011uberkenny @lmckeogh It takes a lot of time to learn to read between the lines. #prodmgmttalk -4:35 PM Nov 7th, 2011roadmapwarrior @uberkenny @indiathink how often do you as prod mgr visit the team in India? #prodmgmttalk -4:36PM Nov 7th, 2011lmckeogh @uberkenny : yes, but it is a skill product managers need to cultivate, that listening skill. #prodmgmttalk -4:36 PM Nov 7th, 2011ErikaLAndersen Acc to @indiathink, India places priority on being nice rather than accurate; must read between linesof emails#prodmgmttalk -4:36 PM Nov 7th, 2011uberkenny @indiathink Exactly. The longer you work with the team, the more comfortable theybecome. #prodmgmttalk -4:36 PM Nov 7th, 2011roadmapwarrior RT @ErikaLAndersen: Acc to @indiathink, India places priority on being nice rather than accurate;must read between lines #prodmgmttalk -4:37 PM Nov 7th, 2011StanzrOne Hello @roadmapwarrior. #prodmgmttalk is being held athttp://t.co/oCmVYo4t for engagement. Please joinus there?#prodmgmttalk -4:37 PM Nov 7th, 2011uberkenny @indiathink Personal visits have helped.#prodmgmttalk -4:37 PM Nov 7th, 2011_______________________________________________________________________________________________Sponsor us http://bit.ly/gF0Tt3 http://bit.ly/nnkOjG Thank you @prodmgmttalk #prodmgmttalk GLOBAL PRODUCT MANAGEMENT TALK http://www.prodmgmttalk.com/ 6
  7. 7. Transcript from Nov 7, 2011: Global Product Management Talk Brandi Moore, Founder Of IndiaThink And Author, The Little BRIC Book Challenges Of Managing Products With India MAIL: http://bit.ly/ouZN8J FB:http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Hear: http://bit.ly/nbw9Yrlmckeogh Im working on diminishing email here. Too much. RT@uberkenny: Funny, the social media "experts" sayemail is dead.#prodmgmttalk -4:38 PM Nov 7th, 2011ErikaLAndersen RT @uberkenny: @indiathink Personal visits have helped. #prodmgmttalk -4:38 PM Nov 7th, 2011roadmapwarrior @StanzrOne Appreciate it but it is not loading well on iPad #prodmgmttalk -4:38 PM Nov 7th, 2011cindyfsolomon Brandi Moore @Indiathink answering Adrienne@brainmates that people schooled in India will changewhen work in different cntry #prodmgmttalk -4:39 PM Nov 7th, 2011uberkenny @lmckeogh You must do the needful, I suppose.#prodmgmttalk -4:39 PM Nov 7th, 2011StanzrOne Thank you @roadmapwarrior! iPad buttons may be too small for now. Were working onthat. #prodmgmttalk -4:39 PM Nov 7th, 2011cindyfsolomon I will be better able to interact with my Indian colleagues via LinkedIn now! #prodmgmttalk -4:41 PMNov 7th, 2011ErikaLAndersen Found that a persons first job out of college influences the work cultures they like #prodmgmttalk -4:41 PM Nov 7th, 2011uberkenny @ErikaLAnderson I find that if a person worked for a while outside of India, they have a differentperspective.#prodmgmttalk -4:42 PM Nov 7th, 2011cindyfsolomon Moving on to question 3 now! #prodmgmttalk -4:42 PM Nov 7th, 2011uberkenny @ErikaLAndersen I find that if a person worked for a while outside of India, they have a differentperspective.#prodmgmttalk -4:42 PM Nov 7th, 2011uberkenny Call quality is usually terrible. #prodmgmttalk -4:43 PM Nov 7th, 2011roadmapwarrior @uberkenny Agreed #prodmgmttalk -4:43 PM Nov 7th, 2011cindyfsolomon Q3 i.e.,How are calls with India different from US conference calls? #prodmgmttalk -4:43 PM Nov 7th,2011cindyfsolomon @uberkenny @Indiathink laughed at your comment!#prodmgmttalk -4:43 PM Nov 7th, 2011errandmanagers RT @cindyfsolomon: Q3 i.e.,How are calls with India different from US conferencecalls? #prodmgmttalk -4:44 PM Nov 7th, 2011lmckeogh @Indiathink sharing impressions of the back channel dynamics associated w/ conference calls to India &how to manage it #prodmgmttalk -4:44 PM Nov 7th, 2011indiathink @lmckeogh Back channel dynamics - that is a perfect way to describe it! #prodmgmttalk -4:45 PM Nov 7th,2011uberkenny @indiathink I find people tend to speak very softly. We North Americans are louder and moreobnoxious. #prodmgmttalk -4:45 PM Nov 7th, 2011_______________________________________________________________________________________________Sponsor us http://bit.ly/gF0Tt3 http://bit.ly/nnkOjG Thank you @prodmgmttalk #prodmgmttalk GLOBAL PRODUCT MANAGEMENT TALK http://www.prodmgmttalk.com/ 7
  8. 8. Transcript from Nov 7, 2011: Global Product Management Talk Brandi Moore, Founder Of IndiaThink And Author, The Little BRIC Book Challenges Of Managing Products With India MAIL: http://bit.ly/ouZN8J FB:http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Hear: http://bit.ly/nbw9Yrroadmapwarrior Ive noticed a desire to go figure things out offline on their own rather than discussing in depth on thecall#prodmgmttalk -4:46 PM Nov 7th, 2011theNeedful RT @lmckeogh You must do the needful, I suppose.#prodmgmttalk http://t.co/csNTfefx -4:46 PM Nov 7th,2011indiathink @uberkenny excellent comment!! Guess who speaks the softest? The boss... #prodmgmttalk -4:46 PM Nov7th, 2011errandmanagers Yes > RT @uberkenny: @indiathink I find people tend to speak very softly. We North Americans arelouder and more obnoxious. #prodmgmttalk -4:46 PM Nov 7th, 2011lmckeogh RT @indiathink: @uberkenny excellent comment!! Guess who speaks the softest? Theboss... #prodmgmttalk -4:46 PM Nov 7th, 2011cindyfsolomon @Indiathink the softest speaker has the loudest stick in India - variations of course, but quietist hasmost power in room #prodmgmttalk -4:47 PM Nov 7th, 2011ErikaLAndersen Curious: Does India have Korean Airlines problem? i.e., subordinate rather crash into mountain thatcontradict superior? #prodmgmttalk -4:47 PM Nov 7th, 2011uberkenny @indiathink I also find I need to coax people into speaking. #prodmgmttalk -4:47 PM Nov 7th, 2011cindyfsolomon @Indiathink says this translates to China as well - softest wields most power #prodmgmttalk -4:48 PMNov 7th, 2011cindyfsolomon @Indiathink says someone loud & direct (US) not necessarily respected #prodmgmttalk -4:48 PM Nov7th, 2011cindyfsolomon Once decisions made whether you are to be paid attention, doesnt matter how your behaviorchanges#prodmgmttalk -4:49 PM Nov 7th, 2011uberkenny @indiathink Subordinates who rock the boat tend to create friction with their boss. #prodmgmttalk -4:49 PMNov 7th, 2011indiathink @ErikaLAndersen great question --- this is a power distance problem and yes India has high powerdistance.#prodmgmttalk -4:49 PM Nov 7th, 2011ErikaLAndersen Im listening #prodmgmttalk -4:49 PM Nov 7th, 2011cindyfsolomon Its about how a culture manages power - distance betw authority & common people #prodmgmttalk -4:50 PM Nov 7th, 2011cindyfsolomon Ex. Norwegian culture - no power distance vs. India "giving & receiving face" like inChina #prodmgmttalk -4:51 PM Nov 7th, 2011cindyfsolomon "Giving face" is like respect - group is important, authority is revered, unsaid agreement that boss takescare of workers #prodmgmttalk -4:52 PM Nov 7th, 2011cindyfsolomon Europe, Australia, US, Canada does biz quite differently than rest of the world (share similar bizconstructs)#prodmgmttalk -4:53 PM Nov 7th, 2011_______________________________________________________________________________________________Sponsor us http://bit.ly/gF0Tt3 http://bit.ly/nnkOjG Thank you @prodmgmttalk #prodmgmttalk GLOBAL PRODUCT MANAGEMENT TALK http://www.prodmgmttalk.com/ 8
  9. 9. Transcript from Nov 7, 2011: Global Product Management Talk Brandi Moore, Founder Of IndiaThink And Author, The Little BRIC Book Challenges Of Managing Products With India MAIL: http://bit.ly/ouZN8J FB:http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Hear: http://bit.ly/nbw9Yrcindyfsolomon In India, dont rock boat - take care of boss, communicate in subtle ways #prodmgmttalk -4:54 PM Nov7th, 2011ErikaLAndersen How much does language influence biz constructs? UK/America/Australia vs.Germany/France/Norway? #prodmgmttalk-4:54 PM Nov 7th, 2011roadmapwarrior Both if boss is in India or other country? RT@cindyfsolomon: In India, dont rock boat- take care ofboss, comm in subtle ways #prodmgmttalk -4:56 PM Nov 7th, 2011cindyfsolomon RT @roadmapwarrior Both if boss is in India or other country? In India, dont rock boat- take care ofboss, comm in subtle ways #prodmgmttalk -4:57 PM Nov 7th, 2011uberkenny @ErikaLAndersen I frequently have a call with French, Germans and Indians, all in English. Its like a towerof babel.#prodmgmttalk -4:58 PM Nov 7th, 2011cindyfsolomon @roadmapwarrior Indians will look for typical "boss" behaviors, if dont find will react as if for anyboss #prodmgmttalk-5:00 PM Nov 7th, 2011tekzenpdm #prodmgmttalk we have a saying in India, Only Empty Vessels make more noise -5:00 PM Nov 7th, 2011uberkenny @indiathink Looks like we lost you. :( #prodmgmttalk -5:00 PM Nov 7th, 2011ErikaLAndersen Fr. @indiathink: English universal language; culture matters more than lng. France relationships veryimportant#prodmgmttalk -5:01 PM Nov 7th, 2011uberkenny @cindyfsolomon I guess you do get cut off at the 1-hour mark. #prodmgmttalk -5:01 PM Nov 7th, 2011cindyfsolomon Were tweeting what @Indiathink is saying#prodmgmttalk -5:01 PM Nov 7th, 2011lmckeogh Aaawww, lost the audio. Good commentary tonight@indathink. Thanks for another excellentsession. #prodmgmttalk -5:01 PM Nov 7th, 2011ErikaLAndersen RT @lmckeogh: Aaawww, lost the audio. Good commentary tonight @indathink. Thanks for anotherexcellent session. #prodmgmttalk -5:02 PM Nov 7th, 2011uberkenny @indiathink Yes, thanks for an interesting session.#prodmgmttalk -5:02 PM Nov 7th, 2011cindyfsolomon Sorry - broadcast shut off - but were still recording - so watch for edited podcast #prodmgmttalk -5:02PM Nov 7th, 2011indiathink Your welcome!! I had a great time!! #prodmgmttalk -5:02 PM Nov 7th, 2011indiathink If you have any questions in the future just ping me on twitter! #prodmgmttalk -5:02 PM Nov 7th, 2011ErikaLAndersen Cool. Thanks! RT @cindyfsolomon: Sorry - broadcast shut off - but were still recording - so watch foredited podcast #prodmgmttalk -5:02 PM Nov 7th, 2011cindyfsolomon Wow - hour went so fast! #prodmgmttalk -5:03 PM Nov 7th, 2011roadmapwarrior Thanks everyone! #prodmgmttalk -5:03 PM Nov 7th, 2011cindyfsolomon Thank you everyone for participating today! Ill post stats and unedited transcripthere: http://t.co/53wV13Eh#prodmgmttalk -5:04 PM Nov 7th, 2011_______________________________________________________________________________________________Sponsor us http://bit.ly/gF0Tt3 http://bit.ly/nnkOjG Thank you @prodmgmttalk #prodmgmttalk GLOBAL PRODUCT MANAGEMENT TALK http://www.prodmgmttalk.com/ 9
  10. 10. Transcript from Nov 7, 2011: Global Product Management Talk Brandi Moore, Founder Of IndiaThink And Author, The Little BRIC Book Challenges Of Managing Products With India MAIL: http://bit.ly/ouZN8J FB:http://on.fb.me/ncKUD8 Site: http://bit.ly/dESAcb Hear: http://bit.ly/nbw9Yrcindyfsolomon Plan to schedule Brandi Moore @indiathink for a pure audio discussion with calling in! #prodmgmttalk -5:04 PM Nov 7th, 2011cindyfsolomon Join us next week for Roadmapping with @galfano @milemarker #prodmgmttalk -5:05 PM Nov 7th,2011brainmates Join us next week for Product Roadmapping with @galfano @milemarker #prodmgmttalk -5:06 PM Nov7th, 2011roadmapwarrior Roadmapping you say? I think Id better be here...#prodmgmttalk -5:07 PM Nov 7th, 2011cindyfsolomon Todays stats: 187 tweets generated 205,552 impressions, reaching an audience of 14,071 followers#prodmgmttalk -5:09 PM Nov 7th, 2011tekzenpdm @ErikaLAndersen #prodmgmttalk, Indians may look subordinate but it is the bosses who need to becareful as power centers are distributed. -5:11 PM Nov 7th, 2011cindyfsolomon Thank you top 5 impression makers! @cindyfsolomon @brainmates @lmckeogh @errandmanagers@taariqlewis #prodmgmttalk -5:12 PM Nov 7th, 2011cindyfsolomon Thankyou top 10 impression makers! @indiathink @uberkenny @erikalandersen @roadmapwarrior @simplybastow #prodmgmttalk -5:12 PM Nov 7th, 2011cindyfsolomon Bravo! @stanzrone @lmckeogh @suhayl.patel@hanneshelander @ProductMgmtuniv @rkelly976 @chattalks #prodmgmttalk -5:14 PM Nov 7th, 2011brainmates RT @ProdMgmtTalk: RT @tekzenpdm: #prodmgmttalk we have a saying in India, Only Empty Vesselsmake more noise #prodmgmttalk -5:15 PM Nov 7th, 2011cindyfsolomon @tekzenpdm please join us next week to beta test Social Media Chat Tool http://t.co/VxTvMnje! #prodmgmttalk -5:15 PM Nov 7th, 2011roadmapwarrior RT @tekzenpdm: #prodmgmttalk we have a saying in India, Only Empty Vessels make morenoise #prodmgmttalk -5:16 PM Nov 7th, 2011StanzrOne RT @cindyfsolomon: Bravo! @stanzrone @lmckeogh@suhayl.patel @hanneshelander@ProductMgmtuniv @rkelly976@chattalks #prodmgmttalk -5:28 PM Nov 7th, 2011cindyfsolomon Challenges Of Managing Products With India: Edited @StanzrOne event pagetranscript http://t.co/YFun0dUv #prodmgmttalk #prodmgmt -5:47 PM Nov 7th, 2011cindyfsolomon Join us next week for Nov 14: Roadmapping w/Bill @Galfano President & Co-Founder, MileMarkerhttp://t.co/QElOEyL0 #prodmgmt #prodmgmttalk Sign in for reminders! -6:01 PM Nov 7th, 2011 Global Product Management TalkTM is a weekly mini-product camp Socratic discussion of pre-posted questions with live audio of thought leader and co-hosts commenting. Blog http://bit.ly/eOFmB6_______________________________________________________________________________________________Sponsor us http://bit.ly/gF0Tt3 http://bit.ly/nnkOjG Thank you @prodmgmttalk #prodmgmttalk GLOBAL PRODUCT MANAGEMENT TALK http://www.prodmgmttalk.com/ 10

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