CDH       Got Personally-Owned Devices?CDH   Manage Them with System Center
CDH                    Quick FactsAbout Us           Approach          Partnerships• 22nd Year        • Vendor          • ...
CDH   Expertise
CDH   CDH   Talks Tech
CDH                 Meet Your Presenter                    • Erik Gilreath                    • Consultant with C/D/H sinc...
CDH            System Center Product Line  Industry Trends         Employee Demands              IT Requirements“More thin...
CDH   System Center Product Line
CDH   System Center Product Line      •   Eat - Endpoint Protection      •   A - Application Controller      •   V - Virtu...
CDH             Configuration Manager 2012    Empower Users             Unify Infrastructure     Simplify AdministrationEm...
CDH                    System and User-CentricConfiguration Manager 2007 Configuration Manager 2012Optimized for Systems M...
Embracing User Centric:CDH            Administrator Promises• Let the administrator think user first   – Deploy applicatio...
CDH                           Application Model                                                           Keep your apps o...
User Centric – PersonalizedCDH                 Application ExperienceSystem Center Configuration                          ...
User Centric – DeviceCDH      Management
“Depth” Mobile DeviceCDH              Management• Establishes mutual trust between the device  and the management server• ...
“Light” management viaCDH                Exchange• Provide basic management for all  Exchange ActiveSync (EAS) connected  ...
Embracing User Centric:CDH            End-User Promises• User preferences to control  ConfigMgr behaviors:  – “My business...
Embracing User Centric:CDH     Software Catalog
Embracing User Centric:CDH                           On Demand InstallationProcess Flow                                   ...
CDH   Collection Enhancements
CDH              Client Activity and Health• Product integrated health and remediation solution• Server side metrics for e...
CDH                Software Updates• Auto Deployment Rules  – Use search criteria to identify class of updates to    autom...
Power ManagementPhase 1: Monitor•Enable client management agent•Begin monitoring usage and activity                       ...
CDH               Settings Management• Unified settings management across servers, desktops and  mobile devices• ConfigMgr...
CDH                Remote Control                           IS BACK!      • Send Ctrl-Alt-Del to host device to regain    ...
CDH                         Thank You Royal Oak                                  Grand Rapids 306 S. Washington Ave.      ...
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Got Personally-Owned Devices? Manage Them with System Center

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Personally-owned devices can be great tools for boosting productivity, but device management and security can be challenging and costly. View the slide deck and learn how System Center Configuration Manager 2012 can control slates, netbooks, wireless devices and PCs from a single administrative console.

For more information on this or other System Center topics, visit our blog at www.cdhtalkstech.com.

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Got Personally-Owned Devices? Manage Them with System Center

  1. 1. CDH Got Personally-Owned Devices?CDH Manage Them with System Center
  2. 2. CDH Quick FactsAbout Us Approach Partnerships• 22nd Year • Vendor • Microsoft Gold• Grand Rapids & Independent • VMware Enterprise Royal Oak • Non-reseller • Citrix Silver• 30 Staff • Professional • Novell Gold Services Only • Cisco Premier
  3. 3. CDH Expertise
  4. 4. CDH CDH Talks Tech
  5. 5. CDH Meet Your Presenter • Erik Gilreath • Consultant with C/D/H since 1999 • Currently focusing on System Center, infrastructure and virtualizationMCSE, MCITP, CNE,CCA, CCEA, GCWNErikG@cdh.com
  6. 6. CDH System Center Product Line Industry Trends Employee Demands IT Requirements“More things to manage” “Blurring of work and life”
  7. 7. CDH System Center Product Line
  8. 8. CDH System Center Product Line • Eat - Endpoint Protection • A - Application Controller • V - Virtual Machine Manager • O - Orchestrator • C - Configuration Manager • A - Advisor • D - Data Protection Manager • O - Operations Manager • S - Service Manager
  9. 9. CDH Configuration Manager 2012 Empower Users Unify Infrastructure Simplify AdministrationEmpower people to be Reduce costs by Improve IT effectivenessproductive from anywhere unifying IT management and efficiencyon whatever device they infrastructurechoose• Device freedom • Mobile, physical, and • Comprehensive client• Optimized, personalized virtual management management capabilities application experience • Security & compliance • Improved administrator• Application self-service • Service management effectiveness integration • Reduced infrastructure complexity
  10. 10. CDH System and User-CentricConfiguration Manager 2007 Configuration Manager 2012Optimized for Systems Management • Still committed and focused on Systemscenarios Management scenarios• Challenging to manage users: • Embrace User Centric scenarios: • Forced to translate a user to a device • Moving to a state based design, for • Explicit: run a specific program on a apps, deployments, content on DPs. specific device • Full application lifecycle model. Install, Revision Mgt, Supercedence and Uninstall• Software Distribution is a glorified script • Understand and intelligently target the execution relationships between user systems • Management solution tailored for applications
  11. 11. Embracing User Centric:CDH Administrator Promises• Let the administrator think user first – Deploy applications to users – Manage users beyond the desktop• ConfigMgr maintains relationship between users and systems to solve core user targeting – Set conditions to control installations – Schedule ‘Pre-deploy’ to users’ primary devices for WoL, off- hrs, workgroup, etc.• ConfigMgr will remember the relationship between the user and their applications• Application model captures ‘administrative intent’
  12. 12. CDH Application Model Keep your apps organized Administrator Properties and managed General information about the application The “friendly” informationApp-V End User Metadata for y your users Deployment Type Workhorse for applicationWindowsScript Detection Method Is app installed? Command line and Install Command optionsWindows Requirement Rules Can/cannot install appInstaller (MSI) Dependencies Apps that must be presentMobile (CAB) Supercedence Remove previous versions
  13. 13. User Centric – PersonalizedCDH Application ExperienceSystem Center Configuration Presentation ServerManager 2012 examines: Local Install  User identity  Application dependencies  Device type  Network bandwidth  Administrative Intent Windows desktop Windows thin client Windows Slate iPhone
  14. 14. User Centric – DeviceCDH Management
  15. 15. “Depth” Mobile DeviceCDH Management• Establishes mutual trust between the device and the management server• Devices enrolled and provisioned securely over-the-air – Admin (or end user) registers new mobile device and receives one-time PIN from Site Server – Admin sends PIN and enrollment instructions to user – Simplified end user experience and deployment User enrolls via Enroll utility on mobile device
  16. 16. “Light” management viaCDH Exchange• Provide basic management for all Exchange ActiveSync (EAS) connected devices• Features Supported: – Discovery/Inventory – Settings policy – Remote Wipe• Supports on-premise Exchange 2010 and hosted Exchange
  17. 17. Embracing User Centric:CDH End-User Promises• User preferences to control ConfigMgr behaviors: – “My business hours” – used to control when to install software – Presentation mode – don’t notify when presenting – Remote control settings – when allowed, end user can control their experience
  18. 18. Embracing User Centric:CDH Software Catalog
  19. 19. Embracing User Centric:CDH On Demand InstallationProcess Flow Web Site Site Server • User clicks “install” on Catalog item 1 • Web site checks user’s permissions to install 2 • Web site requests Client ID from ConfigMgr client agent and passes it to 3 Site server • Server creates policy for the specified client and app and passes it to client 4 Melissa • Client agent evaluates requirements from the policy and initiates installation 5 • Client agent completes installation process Agent and reports status 6
  20. 20. CDH Collection Enhancements
  21. 21. CDH Client Activity and Health• Product integrated health and remediation solution• Server side metrics for evaluating client activity: – Policy Requests – Hardware and software Inventory – Heartbeat DDRs – Status Messages• Client side monitoring/remediation for: – Dependent Windows components and services – ConfigMgr client prerequisites – WMI Repository and namespace evaluation – In console and Web reporting• ‘In-console’ alerts when healthy/unhealthy ratio drops below configurable threshold
  22. 22. CDH Software Updates• Auto Deployment Rules – Use search criteria to identify class of updates to automatically deploy: category, products, language, date revised, article id, bulletin id, etc. – Schedule content download and deployment based on sync schedule or define a separate schedule per rule• State-based Update Groups – Deploy updates individually or in groups – Updates added to an update group automatically deploy to collections targeted with the group
  23. 23. Power ManagementPhase 1: Monitor•Enable client management agent•Begin monitoring usage and activity Non-Peak & PeakPhase 2: Plan•Continue monitoring on usage and activity•Begin to develop Power PlanMid-Month:•Power Plan has been confirmedPhase 3: Apply Power policy•Begin applying Power PlanPhase 4: Compliance & Analyze•Review before and after usage and activity•Determine savings in Kwh and Co2 saved
  24. 24. CDH Settings Management• Unified settings management across servers, desktops and mobile devices• ConfigMgr 2007 reports configuration drift – ConfigMgr 2012 can “set” for Registry, WMI and Script-Based• Improved functionality: – Copy settings – Define compliance SLAs for Baselines to trigger console alerts – Richer reporting to include troubleshooting, conflict, remediation information• Enhanced versioning and audit tracking – Ability to specify specific versions to be used in baselines – Audit tracking includes who changed what
  25. 25. CDH Remote Control IS BACK! • Send Ctrl-Alt-Del to host device to regain previous feature parity
  26. 26. CDH Thank You Royal Oak Grand Rapids 306 S. Washington Ave. 15 Ionia SW Suite 212 Suite 270 Royal Oak, MI 48067 Grand Rapids, MI 49503 p: (248) 546-1800 p: (616) 776-1600 www.cdh.com (c) C/D/H 2007. All rights reserved

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