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Help Your New Workers Stay Safe


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Young, new and migrant workers need special attention because it has been shown that they are at more risk of injury than their older or more experienced counterparts, especially in the first four to six months of employment.

In this free webinar, Jan Chappel from CCOHS will discuss how experience has shown that a successful training or outreach program will:

Cover the overall training needs (health and safety rights and responsibilities, hazard recognition and control, preparing for emergencies),
Recognize the difference between education and training, and
Incorporate best practice approach for reaching young, new or migrant workers and acknowledge the differences between these groups.
Tailored, audience-specific approaches that match the needs of the workers are best at achieving higher awareness for health and safety, and fewer accidents or incidents.

About the Presenter
Jan Chappel is a Senior Technical Specialist with the Canadian Centre for Occupational Health and Safety (CCOHS), and is a project leader and author for OSH Answers (fact sheets) and publications.

She also works on a variety of projects including creating e-learning courses, developing OSH educational material for teachers in Ontario and Costa Rica, and projects such as healthy workplaces and designing a national web site for young workers in Canada.

Jan has a background in both Occupational Hygiene from the University of Toronto (MHSc) and Health Studies from the University of Waterloo.

This webinar was presented on May 3, 2011, as part of North American Occupational Safety and Health Week 2011.

Published in: Health & Medicine, Business
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Help Your New Workers Stay Safe

  1. 1. Help Your New WorkersStay SafeJan ChappelSenior Technical SpecialistCCOHSCanadian Centre for Occupational Health and Safety
  2. 2. It’s time to ask “why”…“Young and new workers need specialattention because they are at more riskthan their older and more experiencedcounterparts.”WorkSafeBC, (no date)
  3. 3. Common thoughtsReckless / Accident prone?Get hurt more often?Think they are invincible?Just there for the paycheck and/or thesocial life?Still maturing?
  4. 4. Young Workers – Under 2515-19New to workforceStill in schoolLikely still at homeOver 19sMay be done schoolSupporting self,spouse, children,student loansBeginning careerpath
  5. 5. New WorkersNew to workplaceFacing new hazardsHazards that have changed ordevelopedIn a new location with different hazards
  6. 6. Why higher accident rates?For young – still maturing???There may be physical and cognitivedevelopment factorsStatistics may be “confused” withconsequences of being “inexperienced”
  7. 7. What is it about being new?All workers, regardless of age, have5 to 7 timesthe risk of injury in the first monthof their new jobInstitute for Work and Health (IWH), 2003
  8. 8. Consistent evidenceMales have almost2x the risk asfemalesSome difference isdue to the high riskjobs, or jobs withhigh degree ofphysical effortIWH, 2003 and 2009
  9. 9. Claim ratesClaim rates drop sharply as new workersgain experienceClaim rate was down ½ in month 2But, still double from those workers withover a year’s experience
  10. 10. Different Types of InjuriesMoreTraumatic injuriesBurnsCuts / punctures / scrapes / bruisesE.g., more likely to be struck by falling or flyingobject, or caught in equipmentLess likely to be hurt by overexertionAWCBC, 2000-2002; IWH, 2000
  11. 11. IWH, ‘in focus’, Issue 34, Fall 2003
  12. 12. Worker vs. Workplace?The characteristics of the workplace andthe job that put a young worker at ahigher riskExposure to work hazards and workoverload have the strongest associationfor riskIWH, Summary of a Systematic Review of Factors Associated withOccupational Disease Among Young People, 2006
  13. 13. Quick Quiz…How many new workersreceived safety training?21%53%86%Injury Prevention, 2007
  14. 14. What does all of this mean?Being new is key, regardless of ageTraining is essentialTraining needs to be done right away!
  15. 15. Where to go from here?Types of trainingRole of experienceMigrant WorkersWhat is out there to help you
  16. 16. IWH, 2010
  17. 17. Types of TrainingLow engagementoral, written or multi-media presentation of factualinformation by an expert sourcebrief interactionExampleslectures with minimal interactionvideos or pamphletsmanuals without exercisescomputer instruction with no interaction or feedbackIWH, 2010
  18. 18. Types of Training, cont.Medium engagementa stronger element of interactivity, with orwithout feedbackExampleslectures with discussion afterwardscomputer instruction with interactionworkbooks with exercises and resultsdiscussions or problem-solving activities(interactive)IWH, 2010
  19. 19. Types of Training, cont.High engagementapplication of the concepts from the trainingcontent in a real or simulated environmentExamplesbehavioural modellinghands on trainingsimulated or actual work environmentsvirtual reality trainingIWH, 2010
  20. 20. Young Workers & LearningProvide training thatrecognizes therelative inexperienceof young workersAccount fordifference inexperiences,maturity, anddevelopmental levelCDC, 1996
  21. 21. Solutions for Young WorkersInteraction (visual and audio)Be able to put learning into placeimmediatelyInstant reward and feedbackSelf-directed learning, but also enjoyteam work
  22. 22. Adult Learning TheoryAdults bring work-related experiences andproblem-solving approaches into trainingNeed toAllow for self-directionEncourage learning through experiences
  23. 23. Solutions for Older WorkersProvide “context” forinformationReduce multi-taskingactivitiesMinimize distractions
  24. 24. All will benefit from…More practice or classroom training fornew situationsProcedures that are short, and activelyand clearly writtenGrouping equipment or tasks that areassociated with similar functions
  25. 25. Role of ExperienceGraduated Driver LicensingBegan in Ontario in 1994.The crash rate ages 16–19 declined 27%Before: 16 yr olds had a crash and fatalityrate 3x higher than the general public.After: the fatal crash rate for 16 yr olds islower than the general public.AAA site:
  26. 26. Collision Rates for Novice Drivers ofDifferent Ages in Nova ScotiaAge Issued % Change(reduced)16 21.717-24 21.025+ 42.7
  27. 27. Experience meansTime to learn, practiceMentoringBuddy systemFeedback beyond the one-time onlytraining session
  28. 28. Migrant WorkersMore likely to be working in jobs withconcernsLimited means of communication“Always new”Short periods of workLimited knowledge of h&s systemPromises of earning as much as possiblein the shortest possible timeHSE, 2006
  29. 29. China: The ProblemHuge migrant populationUnfamiliar with the city as well as the type of work –heights, machinery, brick, metals, etc.Very rudimentary trainingNo infrastructure in place to make up the gapWork is often “simple” but dangerousEnormous changeGovernment needs to create 2 million jobs a month
  30. 30. China: The ApproachEstablish research and training institutes forOHSPrograms to educate all migrant labourersbefore they begin work in citiesProgression to modern standardsModernize labour and OHS legislationEncourage companies to do trainingTraining in occupations that did not really existbefore (professional managers, human resources,etc)
  31. 31. What’s out there…
  32. 32. Best Practice: Make it Meaningful“If I’m dead, I’m dead.… I won’t care.But, yes, my Mom will care.”
  33. 33. Personalize the message“What if youcouldn’t…Make injuries “real”
  34. 34. Share your knowledge
  35. 35. “Spot the New Guy”
  36. 36. Young Worker
  37. 37. Speak up!British
  38. 38. Specific Products - ManitobaParticipant and LeaderworkbooksDesigned to be “off theshelf”Updated to give samplesof checklists, safe workprocedures, etc.The more “concrete” itwas, the more it wasused
  39. 39. OntarioWSIB – (young workers)
  40. 40. Incorporate other aspects of their lives
  41. 41. DemonstrationsTake two melons, oneof them wrapped in asafety helmet andthe other “naked”and drop them ontopavement from aheight of about 12feet.
  42. 42. WorkSafe Australia / Safety Engineering Network
  43. 43. HighlightsVideos on “rights” from RaiseYourHand (BC)
  44. 44. HighlightsNova ScotiaSoManyWays.caVery short clips (15seconds) with videodiscussion guide
  45. 45. E-learning - Alberta
  46. 46. Highlights – Curtis Weber StorySaskatchewan -
  47. 47. YW Readiness Certificate Course – SK
  48. 48. YW Orientation Checklist - BC
  49. 49. Stella the Safety Skunk – PEI, NB
  50. 50. International
  51. 51. USA – Public Service Announcements
  52. 52. USA – Teen Workers
  53. 53. Wrapping things up…WorkSafeBC researched common themesTraining and orientation to new work sites andnew jobs at the same work siteHealth and safety training for supervisors ofyoung workersPeer-to-peer training programsMore education informing youth, parents,employers, unions, and other key stakeholders
  54. 54. Training should addressKnowledgeAttitudes and BeliefsBehavioursHealth
  55. 55. Training should contain:Rights and responsibilitiesHazard recognitionWhat is a hazard?Is it controlled?What should I do when I see something thatis not right?Who do I report it to?What do I do in an emergency?
  56. 56. How to helpTraining (immediately)New workers do learn quickly from experienceRelevant to themHave new employee demonstrate tasksMentoring / Coaching / experienced employeeinvolvementFollow-upTime
  57. 57. Further AwarenessEvery workplace must provide trainingTeaching safety in schoolsAwareness of workplace safety as asocial issue
  58. 58. Thank you!www.ccohs.caInquiries & Client