Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Spur Infrastructure Performance With Proactive IT Monitoring

The application economy is forcing infrastructure monitoring strategies to adapt rapidly. Can your approach and tools keep pace?

View this deck from a recent webcast to learn how your IT monitoring approach and tools can be enhanced to meet the heightened demands of performance and availability across hybrid infrastructure that support today’s applications.

Learn more at http://bit.ly/1ttxgLp

Spur Infrastructure Performance With Proactive IT Monitoring

  1. 1. Always In Title Case; 2 Lines Preferred Spur Infrastructure Performance With Proactive Monitoring Subtitle or presenter name [sentence or title case as needed Calibri 18 pt] Insert Date Here Jim Love @therealjimlove CIO IT World Canada Umair Khan @umairmoheet Infrastructure Management CA Technologies
  2. 2. It’s The App Economy… Your customers are more empowered & demanding than ever! 2 © 2014 CA. ALL RIGHTS RESERVED.
  3. 3. Industries are disrupting You need to adapt to remain relevant Industries Are Transforming 3 © 2014 CA. ALL RIGHTS RESERVED.
  4. 4. Your IT Infrastructure Mgt Approach Needs To Adapt New Applications & Technologies Hybrid Infrastructures Growing Expectations 4 © 2014 CA. ALL RIGHTS RESERVED.
  5. 5. Use of Point IT Monitoring Tools Wo n’t cut it Don’t let your reactive, disconnected & complex IT monitoring tools get in your way! 5 © 2014 CA. ALL RIGHTS RESERVED.
  6. 6. The app economy moves fast. Can your IT monitoring tools keep up? Put your customers first with a proactive and unified monitoring approach.
  7. 7. Step 1: Eliminate the waste with complex disconnected monitoring tools
  8. 8. Recent Research IT teams are struggling with multiple tools 47% Using more than five monitoring tools 39% 34% 30% 31% 30% 30% 30% 29% 29% 23% 24% 22% 21% 16% 16% 41% 44% 46% 47% 48% 54% 55% 9 8 7 6 5 4 3 2 Among responders who reported using more than five tools, scalability, jumping from tool to tool & siloed monitoring approach are top challenges Pulse Report: Strategies for Monitoring IT Infrastructure & Service, May 2014 8 © 2014 CA. ALL RIGHTS RESERVED. 13% 21% 20% 53% 48% 0% 20% 40% 60% 80% 100% 1 Series1 Series2 Series3
  9. 9. How It Looks Like? 9 © 2014 CA. ALL RIGHTS RESERVED.
  10. 10. What Ends Up Happening? Blame games as everyone jumps from screen to screen 10 © 2014 CA. ALL RIGHTS RESERVED. Time Elapsed User Experience Finger pointing while customer experience and team productivity suffer
  11. 11. Large Healthcare Company Consolidated multiple tools to reduce “waste” in monitoring Complex Monitoring Tools 3M+ Spent yet still difficult to triage and maintain Time wasted In Issue Identification 2- 4 Hrs. Typical Triage call 11 © 2014 CA. ALL RIGHTS RESERVED. Improved Productivity 60% Less time is spent in managing IT monitoring Faster Resolution 43% Reduction in duration of calls After Implementing CA UIM
  12. 12. Large Consumer Products Company Consolidated multiple tools to drive efficiencies Unify Point Monitoring Tools • Accelerate Problem resolution • Improve IT Staff productivity • Improve customer & user experience 12 © 2014 CA. ALL RIGHTS RESERVED. Improved MTTR Up to 25% After Implementing CA UIM Reduced Time In Managing Tools Monitoring Storage, Network, Applications, Up to 40% Physical & Virtual Servers Improved Productivity Up to 25%
  13. 13. 13 © 2014 CA. ALL RIGHTS RESERVED.
  14. 14. Step #2 – Implement a Proactive Monitoring Approach
  15. 15. Car Safety Systems & Proactive IT Monitoring What’s In Common? 15 © 2014 CA. ALL RIGHTS RESERVED. Collision Detection Dashboard Park View Adaptive Cruise Control Blind Spot (Surround View)
  16. 16. Car Safety Systems & Proactive IT Monitoring They both resolve issues before any “disruption” 16 © 2014 CA. ALL RIGHTS RESERVED. Collision Detection Dashboard Park View Adaptive Cruise Control Blind Spot (Surround View) Performance Dashboards Time To Threshold Auto Remediation Insightful Reports Unified View
  17. 17. CA UIM Customers Have Achieved Visible Benefits By Implementing A More Proactive Monitoring Approach Healthcare Company 18 Outages avoided in the first 60 days 17 © 2014 CA. ALL RIGHTS RESERVED. Managed Service Provider 25% Fewer service desk tickets
  18. 18. 18 © 2014 CA. ALL RIGHTS RESERVED.
  19. 19. Step #3 – Embrace Customer Centric Monitoring
  20. 20. Make Users Focus of IT monitoring  Measure user experience not just individual elements  Talk and collaborate with end-users while designing monitoring strategy  Leverage non-IT data to provide a comprehensive picture 20 © 2014 CA. ALL RIGHTS RESERVED.
  21. 21. A Sample Dashboard (CA UIM) Showing monitoring from a user prospective Tracking From User Experience 21 © 2014 CA. ALL RIGHTS RESERVED. Other Operational Views Launches Advanced Flow Analysis if needed SLA Based Reports Drills into the “right” alarm Leveraging Non-IT Data
  22. 22. CA Unified Infrastructure Management
  23. 23. CA Unified Infrastructure Management At a glance UNIFIED MONITORING OF PUBLIC AND PRIVATE IT ENVIRONMENTS Single, unified platform to proactively monitor and control your entire IT environment today and as it evolves in the future SIMPLE, POWERFUL & EASY TO USE 23 © 2014 CA. ALL RIGHTS RESERVED. Unified view reduces costs, increases efficiency and improves mean-time-to-repair User-friendly licensing – on-premise or hosted– to accommodate SMB to large enterprises Broad coverage of multi-vendor, multi-domain environments Strategic Business Value
  24. 24. Why Customers are Making the Switch Summary Unified 24 © 2014 CA. ALL RIGHTS RESERVED. Lightweight footprint that delivers Enterprise scalability and multi-tenancy A single, comprehensive and unified IT monitoring solution . Out of the box support for 140+ Technologies As easy as adding apps to a Smartphone. Deploy to 100 servers in less than three minutes Simple Fast Powerful
  25. 25. Thank you Q&A Are you geared for the app economy? Find out at itmonitoring.ca.com 25 © 2014 CA. ALL RIGHTS RESERVED.

×