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LEARNING FROM 
THE LEADERS IN THE 
APPLICATION ECONOMY. 
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We live in an application economy—a connected, mobile, application-based world where your 
customers experience your brand and interact with your business through a software application 
rather than a live person. Do you know what you need to be doing differently, today, right this 
+ + + + + + + + + + + + + 
second? We sponsored a survey with 1,425 senior business executives to find out. 
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ARE YOU A LEADER OR 
LAGGARD? By looking at key indicators that determine 
the importance your company is placing on 
the Application Economy, CA identified two 
distinct groups within our findings. We called 
them the Leaders and Laggards. 
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35% 
IT PAYS TO BE A LEADER There are clear financial benefits to embracing the 
Application Economy. The Leaders have seen double 
the revenue growth, 68% more profit growth and 
50% more growth in revenue driven by new 
business offerings as compared to the Laggards. 
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17% 
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% REVENUE GROWTH IN THE PAST YEAR 
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32% 
36% 
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19% 
24% 
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+ + + + + + + + + + + + + 
% PROFIT GROWTH IN THE PAST YEAR % REVENUE FROM NEW PRODUCTS/SERVICES 
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NOW THAT WE’VE GOT YOUR ATTENTION… 
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WHAT CAN WE LEARN 
FROM THE LEADERS? 
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+ + + + + + + + + + + + + 
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DEVOPS IS ESSENTIAL TO SUCCESS 
IN THE APPLICATION ECONOMY 
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Leaders Are Much More Likely 
To Have Adopted DevOps 
And In 3-5 Years, DevOps 
Adoption Is Even Stronger 
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+ + + + + + + + + + + + + 
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49% 6% 99% 75% 
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Leaders also recognize the importance of measuring DevOps success using external 
business metrics like revenue and time-to-market rather than internal metrics. 
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Primarily Using External Metrics 
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58% 
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26% 
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+ + + + + + + + + + + + + 
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SECURITY MUST 
GO BEYOND CONTROL AND 
ENABLE NEW BUSINESS 
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+ + + + + + + + + + + + + 
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Benefits Already Seen 
Percent opening access to their APIs 
93% 
59% 
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+ + + + + + + + + + + + + 
+ + + + + + + + + + + + + 
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+ + + + + + + + + + + + + 
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+ + + + + + + + + + + + + 
+ + + + + + + + + + + + + 
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LEADERS MANAGE IT 
STRATEGICALLY LIKE A BUSINESS 
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Leaders have a more strategic approach to enhancing the 
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delivery and management of business services. 
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TOP PRIORITIES FOR ENHANCING DELIVERY OF IT SERVICES 
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Topline 
Revenue Growth 
Aligning Resources To 
Key Business Initiatives 
Aligning Strategies 
Across The Business 
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$ 
+ + + + + + + + + + + + + 
+ + + + + + + + + + + + + 
+ + + + + + + + + + + + + 
53% 36% 45% 24% 40% 26% 
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+ + + + + + + + + + + + + 
+ + + + + + + + + + + + + 
Leaders use software tools to help manage IT as a business. 
+ + + + + + + + + + + + + 
Evaluating Whether It Is Achieving 
Their Key Performance Metrics 
Looking At The Impact 
Of Shifts In Investments 
Sharing Key Performance 
Metrics With The Business 
+ + + + + + + + + + + + + 
+ + + + + + + + + + + + + 
+ + + + + + + + + + + + + 
+ + + + + + + + + + + + + 
53% 20% 50% 12% 43% 6% 
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+ + + + + + + + + + + + + 
+ + + + + + + + + + + + + 
+ + + + + + + + + + + + + 
+ + + + + + + + + + + + + 
ENTERPRISE MOBILITY INITIATIVES 
MATTER A LOT IN THE APPLICATION ECONOMY 
Having a singular, enterprise-wide mobility strategy is crucial to 
improving the customer experience. 
+ + + + + + + + + + + + + 
+ + + + + + + + + + + + + 
+ + + + + + + + + + + + + 
+ + + + + + + + + + + + + 
Percent Of Respondents Already Seeing 
Benefits From Mobility Initiatives 
+ + + + + + + + + + + + + 
+ + + + + + + + + + + + + 
+ + + + + + + + + + + + + 
+ + + + + + + + + + + + + 
+ + + + + + + + + + + + + 
+ + + + + + + + + + + + + 
+ + + + + + + + + + + + + 
+ + + + + + + + + + + + + 
+ + + + + + + + + + + + + 
+ + + + + + + + + + + + + 
+ + + + + + + + + + + + + 
i 
+ + + + + + + + + + + + + 
To see the full survey results and discover how you can transform 
your business to remain competitive in the application economy, 
+ + + + + + + + + + + + + 
download the research paper "How to Survive and Thrive in the Application Economy" at www.ca.com/rewrite 
+ + + + + + + + + + + + + 
+ + + + + + + + + + + + + 
This global research study was commissioned by CA Technologies and conducted by Vanson Bourne in July 2014. 
A total of 1,450 senior business and it executives were surveyed. 
+ + + + + + + + + + + + +

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[Infographic] Learning from the Leaders in the Application Economy

  • 1. + + + + + + + + + + + + + LEARNING FROM THE LEADERS IN THE APPLICATION ECONOMY. + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + We live in an application economy—a connected, mobile, application-based world where your customers experience your brand and interact with your business through a software application rather than a live person. Do you know what you need to be doing differently, today, right this + + + + + + + + + + + + + second? We sponsored a survey with 1,425 senior business executives to find out. + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + ARE YOU A LEADER OR LAGGARD? By looking at key indicators that determine the importance your company is placing on the Application Economy, CA identified two distinct groups within our findings. We called them the Leaders and Laggards. + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + 35% IT PAYS TO BE A LEADER There are clear financial benefits to embracing the Application Economy. The Leaders have seen double the revenue growth, 68% more profit growth and 50% more growth in revenue driven by new business offerings as compared to the Laggards. + + + + + + + + + + + + + + + + + + + + + + + + + + 17% + + + + + + + + + + + + + + + + + + + + + + + + + + % REVENUE GROWTH IN THE PAST YEAR + + + + + + + + + + + + + + + + + + + + + + + + + + 32% 36% + + + + + + + + + + + + + 19% 24% + + + + + + + + + + + + + + + + + + + + + + + + + + % PROFIT GROWTH IN THE PAST YEAR % REVENUE FROM NEW PRODUCTS/SERVICES + + + + + + + + + + + + + + + + + + + + + + + + + + NOW THAT WE’VE GOT YOUR ATTENTION… + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + WHAT CAN WE LEARN FROM THE LEADERS? + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + DEVOPS IS ESSENTIAL TO SUCCESS IN THE APPLICATION ECONOMY + + + + + + + + + + + + + + + + + + + + + + + + + + Leaders Are Much More Likely To Have Adopted DevOps And In 3-5 Years, DevOps Adoption Is Even Stronger + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + 49% 6% 99% 75% + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Leaders also recognize the importance of measuring DevOps success using external business metrics like revenue and time-to-market rather than internal metrics. + + + + + + + + + + + + + Primarily Using External Metrics + + + + + + + + + + + + + 58% + + + + + + + + + + + + + 26% + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + SECURITY MUST GO BEYOND CONTROL AND ENABLE NEW BUSINESS + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Benefits Already Seen Percent opening access to their APIs 93% 59% + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + LEADERS MANAGE IT STRATEGICALLY LIKE A BUSINESS + + + + + + + + + + + + + + + + + + + + + + + + + + Leaders have a more strategic approach to enhancing the + + + + + + + + + + + + + delivery and management of business services. + + + + + + + + + + + + + TOP PRIORITIES FOR ENHANCING DELIVERY OF IT SERVICES + + + + + + + + + + + + + Topline Revenue Growth Aligning Resources To Key Business Initiatives Aligning Strategies Across The Business + + + + + + + + + + + + + $ + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + 53% 36% 45% 24% 40% 26% + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Leaders use software tools to help manage IT as a business. + + + + + + + + + + + + + Evaluating Whether It Is Achieving Their Key Performance Metrics Looking At The Impact Of Shifts In Investments Sharing Key Performance Metrics With The Business + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + 53% 20% 50% 12% 43% 6% + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + ENTERPRISE MOBILITY INITIATIVES MATTER A LOT IN THE APPLICATION ECONOMY Having a singular, enterprise-wide mobility strategy is crucial to improving the customer experience. + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + Percent Of Respondents Already Seeing Benefits From Mobility Initiatives + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + + i + + + + + + + + + + + + + To see the full survey results and discover how you can transform your business to remain competitive in the application economy, + + + + + + + + + + + + + download the research paper "How to Survive and Thrive in the Application Economy" at www.ca.com/rewrite + + + + + + + + + + + + + + + + + + + + + + + + + + This global research study was commissioned by CA Technologies and conducted by Vanson Bourne in July 2014. A total of 1,450 senior business and it executives were surveyed. + + + + + + + + + + + + +