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ca Intellicenter 
Hands-On Lab: From Zero to Compliance 
Using CA Software Asset Management 
Kim Rasmussen 
ICX08E #CAWorld 
CA Technologies 
Sr. Principal Architect (CA ITAM Swat)
2 
© 2014 CA. ALL RIGHTS RESERVED. 
Abstract 
This hands-on session will take the attendees through all the steps performed in the Software License Compliance Reporting process, including discovering software, identifying license demand and ensuring you have the right software entitlement to be compliant. This informative session will be built based on a series of sequential labs that the attendee will complete to see the final result. 
Kim Rasmussen 
CATechnologiesSr. Principal Architect
3 
© 2014 CA. ALL RIGHTS RESERVED. 
Agenda 
INTRODUCTION TO CA ITAM AND CA SAM 
LAB 1: VIEW EFFECTIVE DEMAND 
LAB 4: VERIFY COMPLIANCE STATUS 
LAB 2: COMPLIANCE REPORT 
MASTER CATALOG AND ARTICLES 
LAB 3: ADD A LICENSE 
1 
2 
3 
4 
5 
6 
LAB 5: WORKING WITH UPGRADE LICENSES 
7
Quick Intro to CA IT AM and CA SAM
5 
© 2014 CA. ALL RIGHTS RESERVED. 
What is Asset Management? 
IT Asset Management (ITAM) is the management and reconciliation of the physical, financial and contractual life-cycle attributes of IT assets (hardware and software) to enable the delivery of cost-efficient, timely business knowledge to better manage and control the business and operational aspects of IT.
6 
© 2014 CA. ALL RIGHTS RESERVED. 
CA IT Asset Manager (CA ITAM) r12.9—A Complete Solution 
CA Asset Portfolio Management 
Hardware Focus 
-Lifecycle Management 
-Contract Management 
-Vendor Management 
-Financial Management 
-Hardware Reconciliation 
CA Software Asset Manager (CA SAM) 
Software Focus 
-Lifecycle and Contract Management 
-Vendor and Financial Management 
All inclusive Master Catalog 
License-centric methodology 
Efficient metric engine 
100% Web Based Solution
7 
© 2014 CA. ALL RIGHTS RESERVED. 
Software Asset Management Capabilities With CA SAM
8 
© 2014 CA. ALL RIGHTS RESERVED. 
CA ITAM r12.x –Software Asset Management 
Challenges 
No standards on purchase data 
1 
Volumes of discovery data 
2 
Not all licenses created equal 
3 
Dynamic data, constant change 
4 
There is no Silver Bullet 
5 
Fines/penalties 
Public relations 
Unplanned expenses 
Out of Compliance 
6 
Money could be used to fund other key projects 
Additional Maintenance monies coming from already tight budgets 
Over Purchases 
7
9 
© 2014 CA. ALL RIGHTS RESERVED. 
CA ITAM r12.x –Software Asset Management 
Define Compliance 
Processor Value Unit (PVU) 
Client Access License (CAL) 
Core Based 
COMPLEX LICENSE 
Multi Use License 
Multi Version License 
Downgrade Rights 
Downgrade Path 
LICENSE VARIANTS 
Buy One, Install One 
SIMPLE LICENSE
10 
© 2014 CA. ALL RIGHTS RESERVED. 
CA ITAM r12.x –Software Asset Management 
The Master Catalog 
Updated Monthly 
150 Manufacturers 
1,600 Product Families 
24,000 Products 
185,000 MfrSKUs 
Thousands of signatures 
And Growing 
The Master Catalog is the Core 
Licenses 
Manufacturer SKU Recognition 
Supplements License Data for compliance calculations 
Software 
Product Recognition Rules 
Demand Calculations 
Core to the CA Software Asset Manager solution is the Master Catalog, which augments Purchase and Discovery data.
11 
© 2014 CA. ALL RIGHTS RESERVED. 
More Info 
This is hands-on, not a sales presentation. 
More info on CA ITAM and CA SAM: http://www.ca.com/us/asset-management-system.aspx
Lets get our hands “dirty”. 
–GOAL: Make us compliant with AllAdobe Acrobat products.
13 
© 2014 CA. ALL RIGHTS RESERVED. 
Lab 1: View Effective Demand 
Open CA-SAM. 
–Start your preferred browser. CA SAM should start. 
Otherwise, use http://localhost:90/demo. 
–Login using User: Admin, Password: coeducation. 
Open Effective Demand. 
–From Top menu select: Software -> Effective Demand. 
–Find the 3 rows for : Adobe Acrobat 8 Standard ger. 
Look at details. 
–Click on the Details link on one of the rows and select Installations. 
–See the individual Devices Adobe Acrobat 8 Std. German is found at 
Check effective demand for Adobe Acrobat 8 Std. Ger.
14 
© 2014 CA. ALL RIGHTS RESERVED. 
Lab 1. Expected Result
15 
© 2014 CA. ALL RIGHTS RESERVED. 
Lab 2: Compliance Report 
Run compliance. 
–From Top menu select: Compliance -> Current 
–Select : 
Manufacturer : Adobe 
Organization Unit: Group 
Start Analyze 
View. 
–Find Adobe Acrobat 8 Std. Ger. 
–See how the data is aggregated. 
–Notice that there is no License for the product. 
–Click on the “effective demand” (100) to see where. (Noticing it is effect demand view from Lab1. 
Identify Compliance Status for Acrobat 8 Std. Ger.
16 
© 2014 CA. ALL RIGHTS RESERVED. 
Lab 2. Expected Result
The Master Catalog
18 
© 2014 CA. ALL RIGHTS RESERVED. 
CA ITAM r12.x –Software Asset Management 
The Master Catalog 
Updated Monthly 
150 Manufacturers 
1,600 Product Families 
24,000 Products 
185,000 MfrSKUs 
Thousands of signatures 
And Growing 
The Master Catalog is the Core 
Licenses 
Manufacturer SKU Recognition 
Supplements License Data for compliance calculations 
Software 
Product Recognition Rules 
Demand Calculations 
Core to the CA Software Asset Manager solution is the Master Catalog, which augments Purchase and Discovery data.
19 
© 2014 CA. ALL RIGHTS RESERVED. 
The Product –a Central Element 
Manufacturer 
Product Family 
Product 
Product Use Rights 
Articles 
Licenses 
Rules 
Signatures 
Raw Data 
Purchase 
Recognition
20 
© 2014 CA. ALL RIGHTS RESERVED. 
Master Catalog Content Continued 
Product Use Right Details 
–License metric 
–Number of use rights 
–Downgrade paths 
–Second copy rights 
–Parallel usage rights 
–Unlimited usage rights 
–Site licenses 
Signatures for Software Recognition 
–Add/Remove Program, MSI Codes, Files, ISO Tags (19770-2) 
Recognition Rules 
–Efficient minimizing of the usage inventory by detecting irrelevant signatures such as patches & hotfixes 
–Maps out complex software usage, as required for software suites
21 
© 2014 CA. ALL RIGHTS RESERVED. 
Catalog Fundamentals 
Manufacturer 
Product 
Article 
License 
1x 
2x 
Product family 
… 
sparkling 
still 
Usage 
Folien T.S.Spratter
22 
© 2014 CA. ALL RIGHTS RESERVED. 
Lab 3: Add a License 
Register the license. 
–From the top menu: Licenses -> License Box -> Manual Input 
–Type in the Article : 65196797AA04A00 
–Verify it is resolved: 
Adobe Acrobat XI Standard Win 100 Pack ger.License CLP 
–Type in Quantity: 2 (Remembering this is a 100 Pack) 
–Cost Center : EE-EE10-EE10/100 
(Personal /HR) 
–Press: Add License. 
Register a 100 Pack for Adobe Acrobat
23 
© 2014 CA. ALL RIGHTS RESERVED. 
Lab 3: Add a License (cont’d) 
View license. 
–From to tom Menu: License -> Effective license -> single 
–Press the Filter : 
–Type the product filter: “acrobat xi” 
–See the license registered and the quantity is 200 even though we only bought 2. 
Register a 100 Pack for Adobe Acrobat
24 
© 2014 CA. ALL RIGHTS RESERVED. 
Lab 3. Expected Result
25 
© 2014 CA. ALL RIGHTS RESERVED. 
Lab 4: Verify Compliance Status 
Run compliance. 
–From Top menu select: Compliance -> Current. 
–If you get the list right away. Please “refresh view”. 
Note : 
–Adobe Acrobat 8 Std. Germ. is now compliant. 
–Adobe Acrobat XI Standard ger.–is now in the list. 
(Might be next page) 
Adobe Acrobat XI Standard ger.–is used 100 for the Acrobat 8 demand. 
Re-run and verify compliance.
26 
© 2014 CA. ALL RIGHTS RESERVED. 
Lab 3. Expected Result
27 
© 2014 CA. ALL RIGHTS RESERVED. 
Lab 5: Upgrade Licenses 
View Compliance for Adobe Acrobat 
–Note that : Adobe Acrobat X Standard engl.Is missing 2Licenses.. 
–But we have plenty of Adobe Acrobat 8 Standard engl.Licenses (195) 
Register Upgrade license. 
–Article : 54022319AS 
–Ensure it resolves to: 
Adobe Photoshop CS3 10 Win Upgrade ger.License CLP 
–Quantity: 10 
–Cost Center : EE-EE10-EE10/100 
Verify it is registered. 
Re-run Compliance. 
–Why does it not show as Compliant?? 
Register a Upgrade license for Adobe Acrobat X Standard Engl.
28 
© 2014 CA. ALL RIGHTS RESERVED. 
Lab 5: Upgrade licenses–Continued 
Link Upgrade license. 
–From Top menu: License -> Update/Maintenance -> Single 
–Find the license from before: 
–Adobe Acrobat X Standard Win Upgrade engl.License CLP 
Click the and select update. 
Select the Base license (maybe you need 2 licenses) 
–Adobe Acrobat 8 Standard Win engl.License CLP. 
Press Carry out Update 
Note how it only takes 10 copies. 
Re-run Compliance. 
–Note that : 
Acrobat X Std. Engis now compliant 
Acrobat 8 Std. Engwent from 195 to 185 unused licenses. Why ? 
We have A LOT of unused licenses 
Link Upgrade License to Base license.
29 
© 2014 CA. ALL RIGHTS RESERVED. 
Lab 5. Expected Result
30 
© 2014 CA. ALL RIGHTS RESERVED. 
Lab 6: Extra–Upgrade license for: 
Find the last Adobe Acrobat product that is missing a license. 
Check to see if we have Licenses that can be used for a Upgrade. 
Register the License. 
Ensure all is defined correct–Upgrade etc. 
Re-runCompliance. 
–Note that : 
All Adobe Acrobat products are now compliant–Or are they? 
Still A LOT of unused licenses. 
Fix the last Adobe Acrobat products.
31 
© 2014 CA. ALL RIGHTS RESERVED. 
Lab 6. Expected Result
32 
© 2014 CA. ALL RIGHTS RESERVED. 
For More Information 
To learn more about Management Cloud, please visit: 
http://bit.ly/1wEnPhz 
Insert appropriate screenshot and textoverlayfrom following“More Info Graphics” slide here; ensure it links to correct page 
Management Cloud
33 
© 2014 CA. ALL RIGHTS RESERVED. 
For Informational Purposes Only 
© 2014CA. All rights reserved. All trademarks referenced herein belong to their respective companies. 
This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty. Some of the specific slides with customer references relate to customer's specific use and experience of CA products and solutionssoactual results may vary. 
Terms of this Presentation

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Hands-On Lab: From Zero to Compliance Using CA Software Asset Management

  • 1. ca Intellicenter Hands-On Lab: From Zero to Compliance Using CA Software Asset Management Kim Rasmussen ICX08E #CAWorld CA Technologies Sr. Principal Architect (CA ITAM Swat)
  • 2. 2 © 2014 CA. ALL RIGHTS RESERVED. Abstract This hands-on session will take the attendees through all the steps performed in the Software License Compliance Reporting process, including discovering software, identifying license demand and ensuring you have the right software entitlement to be compliant. This informative session will be built based on a series of sequential labs that the attendee will complete to see the final result. Kim Rasmussen CATechnologiesSr. Principal Architect
  • 3. 3 © 2014 CA. ALL RIGHTS RESERVED. Agenda INTRODUCTION TO CA ITAM AND CA SAM LAB 1: VIEW EFFECTIVE DEMAND LAB 4: VERIFY COMPLIANCE STATUS LAB 2: COMPLIANCE REPORT MASTER CATALOG AND ARTICLES LAB 3: ADD A LICENSE 1 2 3 4 5 6 LAB 5: WORKING WITH UPGRADE LICENSES 7
  • 4. Quick Intro to CA IT AM and CA SAM
  • 5. 5 © 2014 CA. ALL RIGHTS RESERVED. What is Asset Management? IT Asset Management (ITAM) is the management and reconciliation of the physical, financial and contractual life-cycle attributes of IT assets (hardware and software) to enable the delivery of cost-efficient, timely business knowledge to better manage and control the business and operational aspects of IT.
  • 6. 6 © 2014 CA. ALL RIGHTS RESERVED. CA IT Asset Manager (CA ITAM) r12.9—A Complete Solution CA Asset Portfolio Management Hardware Focus -Lifecycle Management -Contract Management -Vendor Management -Financial Management -Hardware Reconciliation CA Software Asset Manager (CA SAM) Software Focus -Lifecycle and Contract Management -Vendor and Financial Management All inclusive Master Catalog License-centric methodology Efficient metric engine 100% Web Based Solution
  • 7. 7 © 2014 CA. ALL RIGHTS RESERVED. Software Asset Management Capabilities With CA SAM
  • 8. 8 © 2014 CA. ALL RIGHTS RESERVED. CA ITAM r12.x –Software Asset Management Challenges No standards on purchase data 1 Volumes of discovery data 2 Not all licenses created equal 3 Dynamic data, constant change 4 There is no Silver Bullet 5 Fines/penalties Public relations Unplanned expenses Out of Compliance 6 Money could be used to fund other key projects Additional Maintenance monies coming from already tight budgets Over Purchases 7
  • 9. 9 © 2014 CA. ALL RIGHTS RESERVED. CA ITAM r12.x –Software Asset Management Define Compliance Processor Value Unit (PVU) Client Access License (CAL) Core Based COMPLEX LICENSE Multi Use License Multi Version License Downgrade Rights Downgrade Path LICENSE VARIANTS Buy One, Install One SIMPLE LICENSE
  • 10. 10 © 2014 CA. ALL RIGHTS RESERVED. CA ITAM r12.x –Software Asset Management The Master Catalog Updated Monthly 150 Manufacturers 1,600 Product Families 24,000 Products 185,000 MfrSKUs Thousands of signatures And Growing The Master Catalog is the Core Licenses Manufacturer SKU Recognition Supplements License Data for compliance calculations Software Product Recognition Rules Demand Calculations Core to the CA Software Asset Manager solution is the Master Catalog, which augments Purchase and Discovery data.
  • 11. 11 © 2014 CA. ALL RIGHTS RESERVED. More Info This is hands-on, not a sales presentation. More info on CA ITAM and CA SAM: http://www.ca.com/us/asset-management-system.aspx
  • 12. Lets get our hands “dirty”. –GOAL: Make us compliant with AllAdobe Acrobat products.
  • 13. 13 © 2014 CA. ALL RIGHTS RESERVED. Lab 1: View Effective Demand Open CA-SAM. –Start your preferred browser. CA SAM should start. Otherwise, use http://localhost:90/demo. –Login using User: Admin, Password: coeducation. Open Effective Demand. –From Top menu select: Software -> Effective Demand. –Find the 3 rows for : Adobe Acrobat 8 Standard ger. Look at details. –Click on the Details link on one of the rows and select Installations. –See the individual Devices Adobe Acrobat 8 Std. German is found at Check effective demand for Adobe Acrobat 8 Std. Ger.
  • 14. 14 © 2014 CA. ALL RIGHTS RESERVED. Lab 1. Expected Result
  • 15. 15 © 2014 CA. ALL RIGHTS RESERVED. Lab 2: Compliance Report Run compliance. –From Top menu select: Compliance -> Current –Select : Manufacturer : Adobe Organization Unit: Group Start Analyze View. –Find Adobe Acrobat 8 Std. Ger. –See how the data is aggregated. –Notice that there is no License for the product. –Click on the “effective demand” (100) to see where. (Noticing it is effect demand view from Lab1. Identify Compliance Status for Acrobat 8 Std. Ger.
  • 16. 16 © 2014 CA. ALL RIGHTS RESERVED. Lab 2. Expected Result
  • 18. 18 © 2014 CA. ALL RIGHTS RESERVED. CA ITAM r12.x –Software Asset Management The Master Catalog Updated Monthly 150 Manufacturers 1,600 Product Families 24,000 Products 185,000 MfrSKUs Thousands of signatures And Growing The Master Catalog is the Core Licenses Manufacturer SKU Recognition Supplements License Data for compliance calculations Software Product Recognition Rules Demand Calculations Core to the CA Software Asset Manager solution is the Master Catalog, which augments Purchase and Discovery data.
  • 19. 19 © 2014 CA. ALL RIGHTS RESERVED. The Product –a Central Element Manufacturer Product Family Product Product Use Rights Articles Licenses Rules Signatures Raw Data Purchase Recognition
  • 20. 20 © 2014 CA. ALL RIGHTS RESERVED. Master Catalog Content Continued Product Use Right Details –License metric –Number of use rights –Downgrade paths –Second copy rights –Parallel usage rights –Unlimited usage rights –Site licenses Signatures for Software Recognition –Add/Remove Program, MSI Codes, Files, ISO Tags (19770-2) Recognition Rules –Efficient minimizing of the usage inventory by detecting irrelevant signatures such as patches & hotfixes –Maps out complex software usage, as required for software suites
  • 21. 21 © 2014 CA. ALL RIGHTS RESERVED. Catalog Fundamentals Manufacturer Product Article License 1x 2x Product family … sparkling still Usage Folien T.S.Spratter
  • 22. 22 © 2014 CA. ALL RIGHTS RESERVED. Lab 3: Add a License Register the license. –From the top menu: Licenses -> License Box -> Manual Input –Type in the Article : 65196797AA04A00 –Verify it is resolved: Adobe Acrobat XI Standard Win 100 Pack ger.License CLP –Type in Quantity: 2 (Remembering this is a 100 Pack) –Cost Center : EE-EE10-EE10/100 (Personal /HR) –Press: Add License. Register a 100 Pack for Adobe Acrobat
  • 23. 23 © 2014 CA. ALL RIGHTS RESERVED. Lab 3: Add a License (cont’d) View license. –From to tom Menu: License -> Effective license -> single –Press the Filter : –Type the product filter: “acrobat xi” –See the license registered and the quantity is 200 even though we only bought 2. Register a 100 Pack for Adobe Acrobat
  • 24. 24 © 2014 CA. ALL RIGHTS RESERVED. Lab 3. Expected Result
  • 25. 25 © 2014 CA. ALL RIGHTS RESERVED. Lab 4: Verify Compliance Status Run compliance. –From Top menu select: Compliance -> Current. –If you get the list right away. Please “refresh view”. Note : –Adobe Acrobat 8 Std. Germ. is now compliant. –Adobe Acrobat XI Standard ger.–is now in the list. (Might be next page) Adobe Acrobat XI Standard ger.–is used 100 for the Acrobat 8 demand. Re-run and verify compliance.
  • 26. 26 © 2014 CA. ALL RIGHTS RESERVED. Lab 3. Expected Result
  • 27. 27 © 2014 CA. ALL RIGHTS RESERVED. Lab 5: Upgrade Licenses View Compliance for Adobe Acrobat –Note that : Adobe Acrobat X Standard engl.Is missing 2Licenses.. –But we have plenty of Adobe Acrobat 8 Standard engl.Licenses (195) Register Upgrade license. –Article : 54022319AS –Ensure it resolves to: Adobe Photoshop CS3 10 Win Upgrade ger.License CLP –Quantity: 10 –Cost Center : EE-EE10-EE10/100 Verify it is registered. Re-run Compliance. –Why does it not show as Compliant?? Register a Upgrade license for Adobe Acrobat X Standard Engl.
  • 28. 28 © 2014 CA. ALL RIGHTS RESERVED. Lab 5: Upgrade licenses–Continued Link Upgrade license. –From Top menu: License -> Update/Maintenance -> Single –Find the license from before: –Adobe Acrobat X Standard Win Upgrade engl.License CLP Click the and select update. Select the Base license (maybe you need 2 licenses) –Adobe Acrobat 8 Standard Win engl.License CLP. Press Carry out Update Note how it only takes 10 copies. Re-run Compliance. –Note that : Acrobat X Std. Engis now compliant Acrobat 8 Std. Engwent from 195 to 185 unused licenses. Why ? We have A LOT of unused licenses Link Upgrade License to Base license.
  • 29. 29 © 2014 CA. ALL RIGHTS RESERVED. Lab 5. Expected Result
  • 30. 30 © 2014 CA. ALL RIGHTS RESERVED. Lab 6: Extra–Upgrade license for: Find the last Adobe Acrobat product that is missing a license. Check to see if we have Licenses that can be used for a Upgrade. Register the License. Ensure all is defined correct–Upgrade etc. Re-runCompliance. –Note that : All Adobe Acrobat products are now compliant–Or are they? Still A LOT of unused licenses. Fix the last Adobe Acrobat products.
  • 31. 31 © 2014 CA. ALL RIGHTS RESERVED. Lab 6. Expected Result
  • 32. 32 © 2014 CA. ALL RIGHTS RESERVED. For More Information To learn more about Management Cloud, please visit: http://bit.ly/1wEnPhz Insert appropriate screenshot and textoverlayfrom following“More Info Graphics” slide here; ensure it links to correct page Management Cloud
  • 33. 33 © 2014 CA. ALL RIGHTS RESERVED. For Informational Purposes Only © 2014CA. All rights reserved. All trademarks referenced herein belong to their respective companies. This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty. Some of the specific slides with customer references relate to customer's specific use and experience of CA products and solutionssoactual results may vary. Terms of this Presentation